CRM Specialist

Role Overview: Join SproutEdge Agro Pvt. Ltd. as a CRM Representative / Executive in Pune. At SproutEdge, you will be part of a small, friendly, and supportive team where your growth and voice are valued. If you enjoy building relationships and making customers happy, this role is perfect for you. Key Responsibilities: - Talk to customers politely and confidently through inbound and outbound calls. - Understand client needs and establish strong relationships. - Assist in resolving customer queries and complaints promptly. - Update and maintain the CRM database. - Coordinate effectively with the sales, operations, and logistics teams. Qualifications Required: - Education: 10th Pass, 12th Pass, Graduates. Freshers are welcome, training will be provided. - Languages Required: English, Hindi, Marathi. Knowledge of other languages is a plus. - Candidates with good communication skills are preferred. - Basic knowledge of MS Office / MS apps is an advantage. - Female candidates are encouraged to apply, as empathy and patience enhance CRM handling. (Note: No additional details about the company were provided in the job description),