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1.0 - 3.0 years

3 - 4 Lacs

Jaipur

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Act as the primary point of contact for assigned key clients. Ensure timely and successful execution of services as per client expectations. Coordinate with internal teams (Documentation, Content, Compliance) to deliver solutions. Required Candidate profile Experience in the service industry, documentation processes, or B2B operations. Ability to understand client needs and translate them into internal actionable.

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1.0 - 2.0 years

2 - 3 Lacs

Ahmedabad

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Join Our Team! Begin and grow your career with the best opportunity any a beginner and experienced can dream to find! Synchron Global is looking for a Customer support executive for Ahmedabad ! Job Title : Customer Support Executive Job Description : Coordinate with customer for RFQ, orders, payments and shipments Coordinate with logistics and share shipment tracking with customers Report preparation and analysis Enter RFQs and orders in ERP, verify details and coordinate with Sourcing & PM teams Prepare quotations and resolve discrepancies between orders and quotes Track order status, delivery dates (EDA), and follow up on delays Maintain order logs, inventory status, and update MIS reports Assist in handling customer complaints or rejections by coordinating with relevant departments. Skills Required: Strong communication skills Proficient in MS Excel (VLOOKUP, Pivot Tables) Familiarity with ERP/CRM systems Good at coordination and follow-ups Marathi language proficiency is mandatory

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2.0 - 5.0 years

1 - 2 Lacs

Hyderabad

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We are looking for a skilled Executive to join our Customer Relations team at Vijaya Diagnostic Centre, located in the healthcare industry. The ideal candidate will have 2 to 5 years of experience and a strong background in customer relations. Roles and Responsibility Develop and implement effective customer relationship strategies to meet business objectives. Build and maintain strong relationships with doctors, labs, and corporate hospitals. Identify new business opportunities and expand existing customer relationships. Provide excellent customer service and support to ensure high levels of satisfaction. Collaborate with internal teams to achieve sales targets and improve overall performance. Analyze market trends and competitor activity to stay ahead in the industry. Job Requirements Minimum 2 years of experience in customer relations or a related field. Strong knowledge of the healthcare industry and its trends. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong problem-solving and analytical skills. Familiarity with CRM software and other relevant tools.

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0.0 - 4.0 years

2 - 5 Lacs

Noida

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Job Title: Senior Executive - Direct Sales Company Name: Info Edge India Ltd Job Description: As a Senior Executive in Direct Sales at Info Edge India Ltd, you will be responsible for driving sales and generating revenue by acquiring new clients and managing existing client relationships. You will play a critical role in identifying business opportunities, understanding customer needs, and providing tailored solutions. This position requires a proactive approach to sales and an ability to work independently while collaborating with cross-functional teams to achieve sales targets. Key Responsibilities: - Develop and execute sales strategies to achieve monthly and annual targets. - Identify and pursue new business opportunities to increase market share. - Conduct market research to identify potential clients and industry trends. - Build and maintain strong relationships with clients and key stakeholders. - Present and demonstrate product features to prospective customers. - Negotiate contracts and close sales deals in a timely manner. - Monitor and analyze sales performance metrics and report to management. - Collaborate with marketing teams to create effective promotional campaigns. - Attend industry events and networking functions to enhance brand visibility. Skills Required: - Excellent communication and interpersonal skills. - Strong negotiation and closing skills. - Ability to build and maintain client relationships. - Results-driven with a focus on achieving sales goals. - Strong analytical and problem-solving skills. - Ability to work independently and as part of a team. - Time management and organizational skills. - Proficiency in using CRM software and sales tools. Tools Required: - Customer Relationship Management (CRM) software (e.g., Salesforce, HubSpot). - Microsoft Office Suite (Excel, Word, PowerPoint). - Email and communication tools (e.g., Outlook, Slack). - Data analysis tools for market research and sales tracking. - Presentation tools (e.g., PowerPoint, Google Slides). This role presents an exciting opportunity for a driven sales professional looking to enhance their career in a dynamic environment with growth potential. Roles and Responsibilities About the Role: The Senior Executive Direct Sales at Info Edge India Ltd will play a pivotal role in driving sales initiatives and achieving revenue targets. This position requires a combination of strategic planning, effective communication, and strong relationship management skills to engage prospective clients. Additionally, the role involves developing and maintaining an in-depth understanding of the products and services offered by the company. About the Team: You will be part of a dynamic sales team that focuses on enhancing customer acquisition and retention. The team thrives on collaboration and collective success, with each member contributing to the overall goals of the company. Expect a supportive work environment where innovation is encouraged, and team members share insights and best practices to enhance performance. You are Responsible for: - Identifying and pursuing new business opportunities in the direct sales space. - Building and maintaining strong client relationships to foster long-term partnerships. - Conducting market research to understand customer needs and adapt sales strategies accordingly. - Achieving and exceeding sales targets and contributing to overall revenue growth. - Preparing and delivering sales presentations and proposals to potential clients. To succeed in this role – you should have the following: - Proven experience in direct sales, preferably in a similar industry. - Strong negotiation and closing skills with a track record of achieving sales targets. - Excellent communication and interpersonal skills to effectively engage with clients. - Ability to work independently as well as part of a team in a fast-paced environment. - A proactive approach to problem-solving and the willingness to learn and adapt.

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2.0 - 5.0 years

2 - 3 Lacs

Surat

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• Promote and market electrical panels, distribution panels, and related products • Prepare and deliver technical presentations to clients and consultants. • Strong technical knowledge of electrical panels (LT/HT/LV/TI Panels, MCC, PCC, APFC, etc.)

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4.0 - 7.0 years

9 - 13 Lacs

Pune

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1. Bachelor's degree in Mechanical Engineering or related field with Minimum 5 years of experience in sales and marketing, with a proven track record of success in the sugar or similar industry. 2. Excellent English communication skills, both written and verbal with Sound technical knowledge of industrial boilers & related systems is preferred. 3. Proficiency in Microsoft Office Suite and CRM software with ability to thrive in a fast-paced environment and meet tight deadlines. 4. Prior experience in conducting sales meetings, technical discussions, and negotiations. 5. Valid driver's license and willingness to travel as needed.

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7.0 - 12.0 years

7 - 13 Lacs

Bengaluru

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IC/PM Individual Contributor Role Company Profile Jaquar Group is a prominent Indian conglomerate established in 1960 that operates in the bathroom and lighting industry headquartered in Gurugram and has a global presence with manufacturing facilities, subsidiaries, and distribution networks in various countries. Jaquar has grown to become one of the leading manufacturers of premium bathroom fittings, sanitary ware, faucets, showers, wellness products, and lighting solutions. Our Values At Jaquar Group, our values guide everything we do. As part of our team, you will be expected to uphold these principles: Passion for technology – We innovate continuously Highest quality standards – We strive for excellence Building strong relationships – We value lasting partnerships Excellent customer service – We prioritize customer satisfaction Taking care of our people – We support and nurture our team Integrity – We uphold the highest ethical standards About the Role As a Sales Generation Specialist (SGS), you will drive sales and revenue growth by converting leads into successful deals, educating channel partners about product offerings, and ensuring maximum product visibility in the market. You will play a key role in building strong relationships with dealers, builders, and end customers while implementing strategic promotional activities to enhance market penetration and brand loyalty. Key Responsibilities Convert the prospect pipeline generated by MDS into successful sales Educate dealers and key decision-makers about product’s range, USPs, and benefits Achieve product’s sales value and quantity targets across various categories Generate demand for the products within specified channel partners or geographical areas Ensure maximum display and visibility of products at dealer showrooms through effective EDS management Maintain brand hygiene and ensure compliance with company pricing and promotional guidelines Visit dealers as per MCP, encouraging them to sell products independently. Provide technical education to dealer sales staff and identify experts at counters for advanced training Conduct training sessions at dealer sales counters, including role plays and practical demonstrations Resolve dealer issues and escalate them timely if needed Demonstrate the sales process to dealer staff and spend 2-3 hours daily at the dealer counter Conduct site visits to end customers and promote the products & concepts Convert retail builders of the branch into sales, add new builders, and share a universe of builders and architects monthly Implement promotional activities and local events to increase product visibility and market penetration Conduct architect activities at various outlets such as Orientation Centres (OC), Atelier, Jaquar World (JW), etc. Collaborate with the branch CC team to conduct plumber training sessions Gather and share information on competitors' activities, product development, benchmarking, etc. Key Attributes Excellent communication, interpersonal, and relationship-building skills Strong product knowledge and ability to communicate value propositions effectively Proven ability to drive revenue growth Expertise in expanding and managing dealer networks Ability to gather and analyze market and competitor data to inform strategies Proficiency in MS Office Suite and CRM software (preferred) and Sales software Proven ability to deliver engaging presentations and product training sessions Competencies Customer Focus Negotiation Skills Presentation Skills Competitor Analysis and Market Development Qualifications and Experience Education: Graduation/Post Graduation preferred Experience: Proven track record of 4-6 years’ experience in sales or related field Skills: Excellent verbal and written communication skills with pleasing personality, including ability to effectively communicate with internal and external customers Time management and organizational skills Analytical skills for tracking sales performance and network productivity Initiative and drive to meet and exceed sales targets Ability to travel within the assigned territory Company Commitment to Equal Opportunity Employment Jaquar Group is committed to fostering a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national orientation or disability. Reach Us At Jaquar and Company Private Limited Plot No.3, Sector – 11, IMT Manesar Gurgaon, Haryana – 122050 www.jaquar.com

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1.0 - 3.0 years

2 - 4 Lacs

Bengaluru

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Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Job Summary: We are seeking a highly motivated and experienced Team Lead/Junior Manager to manage a team of Customer Experience Specialists within our Flights Line of Business. The ideal candidate will have a strong understanding of the flight/travel industry especially on GDS (Amadeus & Travelport), excellent analytical skills, and proven people management abilities. This role is critical in ensuring a seamless and positive experience for our customers booking flights through our platform. Responsibilities: Team Management: Supervise, coach, and mentor a team of Customer Experience Specialists [Team of 15Members]. Conduct regular performance reviews, identify training needs, and create development plans for team members. Monitor team performance against key metrics (e.g., resolution time, customer satisfaction scores, first call resolution). Manage team schedules and ensure adequate staffing levels to meet customer demand. Foster a positive and collaborative team environment. Customer Experience: Ensure the team provides exceptional customer service across all channels (phone, email, chat, social media). Handle escalated customer issues and complex inquiries. Identify and address trends in customer complaints and feedback. Proactively identify opportunities to improve the customer experience. Operational Excellence: Monitor key performance indicators (KPIs) and identify areas for improvement in operationalefficiency. Implement process improvements and best practices to enhance team productivity andcustomer satisfaction. Collaborate with other departments (e.g., product, engineering, growth and finance) toresolve customer issues and improve the platform. Stay up-to-date on industry trends and best practices in customer service. Reporting and Analysis: Prepare regular reports on team performance and customer experience metrics. Analyse data to identify trends and insights that can be used to improve customer serviceand operational efficiency. Use data to make informed decisions about resource allocation and process improvements. Qualifications : Bachelor’s degree in a related field preferred. Minimum of 1-3 years of experience in customer service, preferably in the flight/travel industry. Proven experience in managing and leading a team. Sound knowledge of flight/travel terminology, processes, and GDS systems (e.g.,Amadeus,Sabre, Galileo). Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and manage multiple priorities. Proficiency in using CRM software and other customer service tools. Strong customer focus and a passion for delivering exceptional customer service. Preferred Qualifications: Experience with Amadeus/Travelport is a must. Knowledge of Microsoft Office (Excel, PowerPoint) and Google tools. Familiarity with customer satisfaction metrics and measurement methodologies like Servicelevel Adherence, Re-open rate, FCR, FRT, CSAT and Escalation rate. Why Join Us: 1. A collaborative output driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell opportunities 3. A solid 360 feedback from your peer teams on your support of their goals 4. Compensation If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!

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5.0 - 10.0 years

4 - 9 Lacs

Hyderabad

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IC/PM Individual Contributor Role Company Profile Jaquar Group is a prominent Indian conglomerate established in 1960 that operates in the bathroom and lighting industry headquartered in Manesar and has a global presence with manufacturing facilities, subsidiaries, and distribution networks in various countries. Jaquar has grown to become one of the leading manufacturers of premium bathroom fittings, sanitary ware, faucets, showers, wellness products, and lighting solutions. Our Values At Jaquar Group, our values guide everything we do. As part of our team, you will be expected to uphold these principles: Passion for technology – We innovate continuously Highest quality standards – We strive for excellence Building strong relationships – We value lasting partnerships Excellent customer service – We prioritize customer satisfaction Taking care of our people – We support and nurture our team Integrity – We uphold the highest ethical standards About the Role As a Sales Generation Specialist (SGS), you will drive sales and revenue growth by converting leads into successful deals, educating channel partners about product offerings, and ensuring maximum product visibility in the market. You will play a key role in building strong relationships with dealers, builders, and end customers while implementing strategic promotional activities to enhance market penetration and brand loyalty. Key Responsibilities Convert the prospect pipeline generated by MDS into successful sales Educate dealers and key decision-makers about product’s range, USPs, and benefits Achieve product’s sales value and quantity targets across various categories Generate demand for the products within specified channel partners or geographical areas Ensure maximum display and visibility of products at dealer showrooms through effective EDS management Maintain brand hygiene and ensure compliance with company pricing and promotional guidelines Visit dealers as per MCP, encouraging them to sell products independently. Provide technical education to dealer sales staff and identify experts at counters for advanced training Conduct training sessions at dealer sales counters, including role plays and practical demonstrations Resolve dealer issues and escalate them timely if needed Demonstrate the sales process to dealer staff and spend 2-3 hours daily at the dealer counter Conduct site visits to end customers and promote the products & concepts Convert retail builders of the branch into sales, add new builders, and share a universe of builders and architects monthly Implement promotional activities and local events to increase product visibility and market penetration Conduct architect activities at various outlets such as Orientation Centres (OC), Atelier, Jaquar World (JW), etc. Collaborate with the branch CC team to conduct plumber training sessions Gather and share information on competitors' activities, product development, benchmarking, etc. Key Attributes Excellent communication, interpersonal, and relationship-building skills Strong product knowledge and ability to communicate value propositions effectively Proven ability to drive revenue growth Expertise in expanding and managing dealer networks Ability to gather and analyze market and competitor data to inform strategies Proficiency in MS Office Suite and CRM software (preferred) and Sales software Proven ability to deliver engaging presentations and product training sessions Competencies Customer Focus Negotiation Skills Presentation Skills Competitor Analysis and Market Development Qualifications and Experience Education: Graduation/Post Graduation preferred Experience: Proven track record of 2-4 years’ experience in sales or related field Skills: Excellent verbal and written communication skills with pleasing personality, including ability to effectively communicate with internal and external customers Time management and organizational skills Analytical skills for tracking sales performance and network productivity Initiative and drive to meet and exceed sales targets Ability to travel within the assigned territory Company Commitment to Equal Opportunity Employment Jaquar Group is committed to fostering a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national orientation or disability. Reach Us At Jaquar and Company Private Limited Plot No.3, Sector – 11, IMT Manesar Gurgaon, Haryana – 122050 www.jaquar.com

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9.0 - 14.0 years

6 - 11 Lacs

Vijayawada

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IC/PM Individual Contributor Role Company Profile Jaquar Group is a prominent Indian conglomerate established in 1960 that operates in the bathroom and lighting industry headquartered in Manesar and has a global presence with manufacturing facilities, subsidiaries, and distribution networks in various countries. Jaquar has grown to become one of the leading manufacturers of premium bathroom fittings, sanitary ware, faucets, showers, wellness products, and lighting solutions. Our Values At Jaquar Group, our values guide everything we do. As part of our team, you will be expected to uphold these principles: Passion for technology – We innovate continuously Highest quality standards – We strive for excellence Building strong relationships – We value lasting partnerships Excellent customer service – We prioritize customer satisfaction Taking care of our people – We support and nurture our team Integrity – We uphold the highest ethical standards About the Role The Sales Generation Specialist (SGS) for the Professional Lighting Division is responsible for driving and converting sales prospects into loyal customers within the lighting category related products. This role involves managing and enhancing the sales pipeline, engaging with dealers, builders, architects, and end customers. The SGS will provide technical training to dealer sales staff, conduct site visits, and ensure high-quality customer engagement and satisfaction. The position demands a proactive attitude, excellent communication skills, and the ability to build strong relationships within the industry, ultimately contributing to the growth and success of the professional lighting division. The primary aim is to generate revenue by establishing and maintaining strong relationships with Pvt & Govt. Institutions and enhance brand presence in such customers segments and ensure prompt collections. Key Responsibilities Educate key decision-makers, contractors, and trade customers about PLS, including company vision, product details, USPs, and customer value Perform productive business meetings with identified accounts & generate lead for PLS Ensure that the pre-approved promotional activity Calendar is followed and (Annual, Quarterly) aiming at increase in revenue Ensure and manage proper execution of In house product demo for key clientele Ensure achievement of sales targets for Professional Lighting as per targets assigned Ensure the achievement of order bookings as per targets assigned Ensure that there is timely collection of overdue amounts Organise and execute customer/group centric seminars for better revenue generation Demonstrate the sales process to dealer staff and spend 2-3 hours daily at the dealer counter Conduct site visits to end customers and promote lighting products & concepts Convert retail builders of the branch into sales, add new builders, and share a universe of builders and architects monthly Support MDS in conducting events to promote the architect segment Work closely with the team to promote Lighting products and increase the universe of hospitality/GIS customers Promote new products at dealer counters and convert retail builders/architects into sales Gather and share information on competitors' activities, product development, benchmarking, etc. Key Attributes Excellent communication, interpersonal, and relationship-building skills Strong understanding of wellness products and their benefits Proficiency in MS Office Suite and CRM software (preferred) and Sales software Proven ability to deliver engaging presentations and product training sessions Competencies Customer Focus Negotiation Skills Presentation Skills Competitor Analysis and Market Development Qualifications and Experience Education: Graduation/Post Graduation preferred Experience: Proven track record of 5-7 years’ experience in sales or related field Skills: Excellent verbal and written communication skills with pleasing personality, including ability to effectively communicate with internal and external customers Time management and organizational skills Ability to travel within the assigned territory Relationship management Market analysis and development Event planning and execution Self-Starter, high on initiative and strategic thinking Company Commitment to Equal Opportunity Employment Jaquar Group is committed to fostering a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national orientation or disability. Reach Us At Jaquar and Company Private Limited Plot No.3, Sector – 11, IMT Manesar Gurgaon, Haryana – 122050

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0.0 - 5.0 years

3 - 6 Lacs

Noida, New Delhi, Delhi / NCR

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We are hiring Graduate Freshers & Experience Candidates for Edtech Industry/FIXED DAY SHIFT SALARY- 20000 To 40000 In hand *FRESHERS- 20K IN HAND & 25K CTC EXPERIENCED- UPTO 40K IN HAND & 45K CTC *UNDERGRADUATES HAVING 1YRS OF EXPERIENCE ARE ALSO ELIGIBLE Location - NEW DELHI MAYAPURI & NOIDA 126 Process- Admission Counselor / BDE Requirements:- 1. Candidate must have excellent communication skills in English(Verbal & Written both). 2. Candidate must be immediate joiner. 3. Candidate must be from Delhi NCR. Perks & Benefits:- Medical & Accidental insurance 6 Days working (1 Rotational off). +++Unlimited incentives+++ Growth opportunities (Internal Job promotions). Best appraisal rate in the industry. Employee eccentric environment Role & responsibilities To schedule your interview and for more details: Connect with me on call or share your CV directly on whatsapp CONTACT Details- 9211620913 HR RITIK CALL OR WHATSAPP YOUR RESUME FOR A QUICK RESPONSE.

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0.0 - 2.0 years

3 - 5 Lacs

Bengaluru

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Skill required: Sales Support - Sales Enablement Designation: Sales Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 2 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do A "Sales Ops New Associate" is responsible for providing administrative and logistical support to the sales team, assisting with lead generation, managing customer information, preparing sales materials, and coordinating activities to ensure smooth sales processes, ultimately contributing to achieving sales targets by facilitating effective opportunity management throughout the sales cycle. Key Responsibilities:Lead Qualification and Management:Qualify incoming leads by assessing their needs and potential fit with the company s offerings.Assign leads to appropriate sales representatives based on territory and qualification.Sales Process Support:Update and maintain CRM system with accurate customer data, including contact information, sales activities, and opportunity status.Customer Account Management:Provide customer service and support to existing clients, addressing inquiries and resolving issues.Assist with renewal process for existing contracts.Data Analysis and Reporting:Generate sales reports and dashboards to track performance metrics, identify trends, and inform sales strategies.Analyze sales data to identify potential areas for improvement and provide insights to sales leadership. What are we looking for Knowledge of industry-specific sales processes and best practices Strong communication and interpersonal skills to effectively interact with customers and sales teamExcellent organizational skills and attention to detailAbility to prioritize tasks and meet deadlinesBasic understanding of sales principles and processesProficient in Microsoft Office Suite (Word, Excel, PowerPoint) - Experience with CRM systems like Salesforce, or similar platforms- Experience in managing sales pipeline and opportunities. Leading reviews and meetings for pipeline commitments.- Proficiency in CRM software and data management tools- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills Roles and Responsibilities: A "Sales Ops New Associate" is responsible for providing administrative and logistical support to the sales team, assisting with lead generation, managing customer information, preparing sales materials, and coordinating activities to ensure smooth sales processes, ultimately contributing to achieving sales targets by facilitating effective opportunity management throughout the sales cycle. Key Responsibilities:Lead Qualification and Management:Qualify incoming leads by assessing their needs and potential fit with the company s offerings.Assign leads to appropriate sales representatives based on territory and qualification.Sales Process Support:Update and maintain CRM system with accurate customer data, including contact information, sales activities, and opportunity status.Customer Account Management:Provide customer service and support to existing clients, addressing inquiries and resolving issues.Assist with renewal process for existing contracts.Data Analysis and Reporting:Generate sales reports and dashboards to track performance metrics, identify trends, and inform sales strategies.Analyze sales data to identify potential areas for improvement and provide insights to sales leadership.Administrative Tasks:Coordinate with other departments (marketing, customer service) to ensure seamless customer experience. Manage and maintain the customer and partner database and quota in the CRM Qualification Any Graduation

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2.0 - 5.0 years

4 - 7 Lacs

Bengaluru

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Skill required: Sales Support - Sales Enablement Designation: Sales Operations Associate Qualifications: Any Graduation Years of Experience: 2 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do A "Sales Ops Associate" is responsible for providing administrative and logistical support to the sales team, assisting with lead generation, managing customer information, preparing sales materials, and coordinating activities to ensure smooth sales processes, ultimately contributing to achieving sales targets by facilitating effective opportunity management throughout the sales cycle. Key Responsibilities:Lead Qualification and Management:Qualify incoming leads by assessing their needs and potential fit with the company s offerings.Identify and research potential new customers to build prospect lists.Assign leads to appropriate sales representatives based on territory and qualification.Sales Process Support:Update and maintain CRM system with accurate customer data, including contact information, sales activities, and opportunity status.Customer Account Management:Provide customer service and support to existing clients, addressing inquiries and resolving issues.Assist with renewal process for existing contracts.Data Analysis and Reporting:Generate sales reports and dashboards to track performance metrics, identify trends, and inform sales strategies.Analyze sales data to identify potential areas for improvement and provide insights to sales leadership.Administrative Tasks:Coordinate with other departments (marketing, customer service) to ensure seamless customer experience. What are we looking for Knowledge of industry-specific sales processes and best practices Experience with CRM systems like Salesforce, or similar platformsStrong communication and interpersonal skills to effectively interact with customers and sales teamExcellent organizational skills and attention to detailAbility to prioritize tasks and meet deadlinesBasic understanding of sales principles and processesProficient in Microsoft Office Suite (Word, Excel, PowerPoint) - Ability to establish strong client relationship-Experience in managing sales pipeline and opportunities. Leading reviews and meetings for pipeline commitments.- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills-Proficiency in CRM software and data management tools Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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3.0 - 5.0 years

5 - 7 Lacs

Bengaluru

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Skill required: Sales Support - Sales Enablement Designation: Sales Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do A "Sales Ops Analyst" is responsible for providing administrative and logistical support to the sales team, assisting with lead generation, managing customer information, preparing sales materials, and coordinating activities to ensure smooth sales processes, ultimately contributing to achieving sales targets by facilitating effective opportunity management throughout the sales cycle. Key Responsibilities:Lead Qualification and Management:Qualify incoming leads by assessing their needs and potential fit with the company s offerings.Identify and research potential new customers to build prospect lists.Assign leads to appropriate sales representatives based on territory and qualification.Sales Process Support:Prepare sales presentations, proposals, and customer-specific documentation.Update and maintain CRM system with accurate customer data, including contact information, sales activities, and opportunity status.Coordinate scheduling of sales meetings and demos with prospects and clients.Customer Account Management:Provide customer service and support to existing clients, addressing inquiries and resolving issues.Assist with renewal process for existing contracts.Data Analysis and Reporting:Generate sales reports and dashboards to track performance metrics, identify trends, and inform sales strategies.Analyze sales data to identify potential areas for improvement and provide insights to sales leadership.Administrative Tasks:Coordinate with other departments (marketing, customer service) to ensure seamless customer experience. What are we looking for Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Experience with CRM systems like Salesforce, or similar platformsExperience in managing sales pipeline and opportunities. Leading reviews and meetings for pipeline commitments.Strong communication and interpersonal skills to effectively interact with customers and sales teamProficiency in CRM software and data management toolsExcellent organizational skills and attention to detailAbility to prioritize tasks and meet deadlinesBasic understanding of sales principles and processesProficient in Microsoft Office Suite (Word, Excel, PowerPoint) - Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills Roles and Responsibilities: A "Sales Ops Analyst" is responsible for providing administrative and logistical support to the sales team, assisting with lead generation, managing customer information, preparing sales materials, and coordinating activities to ensure smooth sales processes, ultimately contributing to achieving sales targets by facilitating effective opportunity management throughout the sales cycle. Key Responsibilities:Lead Qualification and Management:Qualify incoming leads by assessing their needs and potential fit with the company s offerings.Identify and research potential new customers to build prospect lists.Assign leads to appropriate sales representatives based on territory and qualification.Sales Process Support:Prepare sales presentations, proposals, and customer-specific documentation.Update and maintain CRM system with accurate customer data, including contact information, sales activities, and opportunity status.Coordinate scheduling of sales meetings and demos with prospects and clients.Customer Account Management:Provide customer service and support to existing clients, addressing inquiries and resolving issues.Assist with renewal process for existing contracts.Data Analysis and Reporting:Generate sales reports and dashboards to track performance metrics, identify trends, and inform sales strategies.Analyze sales data to identify potential areas for improvement and provide insights to sales leadership.Administrative Tasks:Coordinate with other departments (marketing, customer service) to ensure seamless customer experience. Qualification Any Graduation

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0.0 - 1.0 years

1 - 4 Lacs

Bengaluru

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We are looking for a highly motivated and detail-oriented AR Associate to join our team in Bangalore. The ideal candidate should have 0-1 years of experience. Roles and Responsibility Manage accounts receivable, including processing invoices, payments, and reconciliations. Ensure accurate and timely billing to clients and resolve any discrepancies or issues. Collaborate with the sales team to identify and address outstanding payment issues. Develop and maintain strong relationships with clients to ensure prompt payment and minimize bad debt. Analyze financial data to identify trends and areas for improvement in the accounts receivable process. Implement process improvements to increase efficiency and reduce errors in the accounts receivable function. Job Strong understanding of accounting principles and practices related to accounts receivable. Excellent communication and interpersonal skills to build strong client relationships. Ability to work in a fast-paced environment and meet deadlines. Proficiency in using CRM software and other relevant tools. Strong analytical and problem-solving skills to analyze financial data and identify areas for improvement. Ability to maintain confidentiality and handle sensitive information with discretion. About Company Omega Healthcare Management Services Private Limited is a leading provider of healthcare management services, committed to delivering high-quality solutions to its clients. We offer a dynamic and supportive work environment, with opportunities for growth and development.

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0.0 - 1.0 years

1 - 3 Lacs

Navi Mumbai

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We are looking for a highly motivated and detail-oriented Process Executive - AR to join our team in Navi Mumbai. The ideal candidate should have 0-1 years of experience. Roles and Responsibility Manage accounts receivable processes, including invoicing and payment follow-ups. Ensure accurate and timely processing of customer payments. Resolve billing discrepancies and address customer inquiries. Collaborate with the sales team to ensure seamless order fulfillment. Maintain accurate records of customer interactions and transactions. Identify and implement process improvements to increase efficiency. Job Strong understanding of accounting principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Proficiency in CRM software and Microsoft Office applications. Strong analytical and problem-solving skills. Ability to maintain confidentiality and handle sensitive information. About Company Omega Healthcare Management Services Private Limited is a leading healthcare management services provider committed to delivering exceptional patient care and services. We offer a dynamic and supportive work environment, with opportunities for growth and development.

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0.0 - 1.0 years

1 - 3 Lacs

Navi Mumbai

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Looking for a motivated Process Executive - AR to join our team in Navi Mumbai. The ideal candidate should have 0-1 years of experience and be able to work efficiently in a fast-paced environment. Roles and Responsibility Manage accounts receivable processes with high accuracy and attention to detail. Ensure timely resolution of pending bills and maintain excellent customer satisfaction. Collaborate with the sales team to identify and address billing discrepancies. Develop and implement effective strategies to improve cash flow and reduce bad debts. Maintain accurate records of all transactions and reports, including invoices and payments. Provide exceptional customer service by responding promptly to customer inquiries and resolving issues professionally. Job Strong understanding of accounting principles and practices, particularly in healthcare management services. Excellent communication and interpersonal skills are required for effective collaboration with cross-functional teams. Ability to work in a dynamic environment with multiple priorities and deadlines. Strong analytical and problem-solving skills to resolve complex billing issues. Proficiency in CRM software and Microsoft Office applications, particularly Excel. Ability to maintain confidentiality and handle sensitive information with discretion. About Company Omega Healthcare Management Services Private Limited is a leading provider of healthcare management services, committed to delivering exceptional patient care and operational excellence. We offer a supportive and collaborative work environment that encourages professional growth and development.

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3.0 - 4.0 years

0 - 1 Lacs

Pune

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We are looking for a highly skilled and experienced Patient Relationship Executive to join our team at Vijaya Diagnostic Centre. The ideal candidate will have 1-3 years of experience in the healthcare industry, preferably in patient relationship management. Roles and Responsibility Develop and implement effective patient relationship strategies to enhance customer satisfaction. Build and maintain strong relationships with patients, families, and healthcare professionals. Provide exceptional patient care and support through various communication channels. Collaborate with internal teams to ensure seamless patient services and experiences. Identify and address patient concerns promptly and professionally. Maintain accurate records of patient interactions and feedback. Job Requirements Strong knowledge of patient relationship management principles and practices. Excellent communication, interpersonal, and problem-solving skills. Ability to work effectively in a fast-paced environment and prioritize tasks. Proficient in using CRM software and other relevant tools. Strong analytical and organizational skills with attention to detail. Ability to maintain confidentiality and handle sensitive information with discretion.

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9.0 - 14.0 years

7 - 16 Lacs

Lucknow

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IC/PM Individual Contributor Role Company Profile Jaquar Group is a prominent Indian conglomerate established in 1960 that operates in the bathroom and lighting industry headquartered in Gurugram and has a global presence with manufacturing facilities, subsidiaries, and distribution networks in various countries. Jaquar has grown to become one of the leading manufacturers of premium bathroom fittings, sanitary ware, faucets, showers, wellness products, and lighting solutions. Our Values At Jaquar Group, our values guide everything we do. As part of our team, you will be expected to uphold these principles: Passion for technology – We innovate continuously Highest quality standards – We strive for excellence Building strong relationships – We value lasting partnerships Excellent customer service – We prioritize customer satisfaction Taking care of our people – We support and nurture our team Integrity – We uphold the highest ethical standards About the Role As a Sales Generation Specialist (SGS), you will drive sales and revenue growth by converting leads into successful deals, educating channel partners about product offerings, and ensuring maximum product visibility in the market. You will play a key role in building strong relationships with dealers, builders, and end customers while implementing strategic promotional activities to enhance market penetration and brand loyalty. Key Responsibilities Convert the prospect pipeline generated by MDS into successful sales Educate dealers and key decision-makers about product’s range, USPs, and benefits Achieve product’s sales value and quantity targets across various categories Generate demand for the products within specified channel partners or geographical areas Ensure maximum display and visibility of products at dealer showrooms through effective EDS management Maintain brand hygiene and ensure compliance with company pricing and promotional guidelines Visit dealers as per MCP, encouraging them to sell products independently. Provide technical education to dealer sales staff and identify experts at counters for advanced training Conduct training sessions at dealer sales counters, including role plays and practical demonstrations Resolve dealer issues and escalate them timely if needed Demonstrate the sales process to dealer staff and spend 2-3 hours daily at the dealer counter Conduct site visits to end customers and promote the products & concepts Convert retail builders of the branch into sales, add new builders, and share a universe of builders and architects monthly Implement promotional activities and local events to increase product visibility and market penetration Conduct architect activities at various outlets such as Orientation Centres (OC), Atelier, Jaquar World (JW), etc. Collaborate with the branch CC team to conduct plumber training sessions Gather and share information on competitors' activities, product development, benchmarking, etc. Key Attributes Excellent communication, interpersonal, and relationship-building skills Strong product knowledge and ability to communicate value propositions effectively Proven ability to drive revenue growth Expertise in expanding and managing dealer networks Ability to gather and analyze market and competitor data to inform strategies Proficiency in MS Office Suite and CRM software (preferred) and Sales software Proven ability to deliver engaging presentations and product training sessions Competencies Customer Focus Negotiation Skills Presentation Skills Competitor Analysis and Market Development Qualifications and Experience Education: Graduation/Post Graduation preferred Experience: Proven track record of 4-6 years’ experience in sales or related field Skills: Excellent verbal and written communication skills with pleasing personality, including ability to effectively communicate with internal and external customers Time management and organizational skills Analytical skills for tracking sales performance and network productivity Initiative and drive to meet and exceed sales targets Ability to travel within the assigned territory Company Commitment to Equal Opportunity Employment Jaquar Group is committed to fostering a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national orientation or disability. Reach Us At Jaquar and Company Private Limited Plot No.3, Sector – 11, IMT Manesar Gurgaon, Haryana – 122050 www.jaquar.com

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3.0 - 6.0 years

5 - 9 Lacs

Bengaluru

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Conduct comprehensive market research to identify trends and opportunities across sales segments, including corporates, schools, colleges, and institutions within the assigned territory. * Achieve sales targets across identified segments within the assigned market. * Acquire new clients by negotiating terms and agreements to establish mutually beneficial partnerships. * Collaborate with the marketing team to develop tailored promotional materials for each sales segment. * Explore and capitalize on upselling opportunities and additional revenue streams within each segment. * Actively participate in marketing events and exhibitions to promote the companys offerings. * Drive business expansion by identifying and developing sales in new markets within the assigned territory. * Create and maintain a comprehensive database of prospective clients, leveraging CRM software for efficient management. * Maintain an organized pipeline of sales activities using CRM software, ensuring accuracy and timeliness.

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5.0 - 7.0 years

10 - 14 Lacs

Bengaluru

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Bachelor's degree in Business Administration, Marketing, or a related field. 5 years of progressive experience in sales, with a significant portion in selling SaaS solutions to retail businesses. Proven track record of successfully leading and managing a sales team to achieve and exceed targets. Strong understanding of the retail industry, its challenges, and opportunities. Excellent leadership, coaching, and mentoring skills. Exceptional communication, presentation, and interpersonal skills. Strong analytical and problem-solving abilities. Proficiency in using CRM software (e.g., Salesforce, HubSpot) and sales analytics tools. Ability to develop and implement effective sales strategies and processes. Results-oriented with a strong focus on achieving team goals.

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6.0 - 10.0 years

11 - 15 Lacs

Noida

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Your Role As an Manager-Demand Generation, who will work hand in hand with Director Demand Generation , as well as the upper management of the Marketing team to drive lead generation programs, processes, and systems. Working closely with other teams within the marketing your role will be to execute our enterprise demand generation strategy along with building, implementing, and measuring new systems, processes, and campaigns. A Day in the Life Generate sales opportunities in healthcare technology space such as in population health management, Customer relationship management, Artificial Intelligence and Cloud Technologies in the US market. Utilize cold calling, email marketing campaigns, and LinkedIn outreach to prospect for new enterprise customers. Develop and execute an account mapping plan to aggressively grow the new Sales funnel and qualify potential net new sales. Research accounts and identify key personas to target. Generate interest, qualify leads, and build pipeline growth via phone calls, emails, and social media within the assigned territory. Reach out to the Right Prospect Founder/CEO or CXO of a company. Proactively make cold calls, prospect, qualify leads, and generate sales opportunities. Design and implement a strategic business plan to expand the company's customer base and ensure a strong presence across the US market. Present sales, revenue, and budget reports along with realistic forecasts to the management team. Monitor and achieve Key Performance Indicators (KPIs) including Qualified Leads, Meeting Conversions, Sales Pipeline, Deal Stage/Opportunities, Lead Conversion Time. What You Need 6-10 years of experience in generating leads through cold calling, emailing in the US market. Strong communication and interpersonal skills. Proven track record of meeting or exceeding sales targets. Ability to work independently and as part of a team. Proficiency in using CRM software and other sales tools.

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5.0 - 7.0 years

4 - 6 Lacs

Mumbai

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Key Responsibilities: Analyze market trends and customer needs to identify new business opportunities and drive sales performance. Create and execute plans for target market penetration, account expansion, and customer retention. Provide coaching, training, and performance evaluations to sales staff. Ensure the sales team is aligned with company objectives and strategies. Identify and address customer challenges, providing solutions that drive customer satisfaction and loyalty. Generate new business leads and manage key accounts to drive sales in existing and new markets. Work closely with engineering and product teams to ensure alignment between customer requirements and product offerings. Attend industry trade shows, conferences, and customer visits to promote the companys products and services. Sales Forecasting & Reporting: Provide accurate sales forecasts and updates to the executive team. Monitor sales performance against targets and implement corrective actions as necessary. Prepare and present regular sales reports and market analysis. Stay informed about market trends, industry changes, and competitor activities. Conduct in-depth analysis of competitors and adjust sales strategies accordingly. Provide valuable feedback to product development teams to influence future product offerings. Strong knowledge of passive components, such as capacitors, resistors, inductors. Strong analytical skills and the ability to make data-driven decisions. Experience working with CRM software and sales tools. Ability to travel as required to meet with customers and attend industry events. Work closely with marketing, product development, and supply chain teams to optimize product offerings, pricing strategies, and inventory management. Technical knowledge of passive electronic components and their applications in various industries.

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2.0 - 5.0 years

4 - 6 Lacs

Chennai, vadapalini, Aminjikarai

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Manage and motivate a telesales team to exceed sales goals Provide coaching, training, and performance feedback Monitor sales calls, enhance sales techniques, and ensure compliance Analyze sales reports and implement strategies for improvement Required Candidate profile Proven exp in insurance telesales with strong leadership skills Excellent communication, organizational and analytical abilities Bachelor's degree preferred Proficiency in CRM and MS Office Perks and benefits Competitive salary + incentives

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3.0 - 7.0 years

7 - 11 Lacs

Bengaluru

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Bachelors degree in Business Administration, Marketing, Event Management, or related field Proven experience in sales, business development, preferably in the events or exhibitions industry Strong communication, negotiation, and persuasion skills Strategic thinking and problem-solving abilities Proficiency in CRM software and sales tools Deep understanding of the events and exhibitions industry

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Exploring CRM Software Jobs in India

The CRM software job market in India is booming with numerous opportunities for job seekers in this field. Companies across various industries are actively hiring professionals with CRM software skills to manage customer relationships effectively and improve business processes.

Top Hiring Locations in India

  1. Bangalore
  2. Hyderabad
  3. Pune
  4. Mumbai
  5. Delhi NCR

Average Salary Range

The salary range for CRM software professionals in India varies based on experience levels. Entry-level positions may start around ₹3-5 lakhs per annum, while experienced professionals can earn upwards of ₹15-20 lakhs per annum.

Career Path

Career progression in CRM software typically follows a path from Junior CRM Analyst to CRM Consultant, CRM Manager, and eventually CRM Director. Professionals can also explore specialized roles such as Salesforce Developer, Dynamics CRM Developer, etc.

Related Skills

In addition to CRM software expertise, professionals in this field are often expected to have skills such as data analysis, communication, project management, and customer service orientation.

Interview Questions

  • What is CRM, and why is it important for businesses? (basic)
  • Explain the difference between on-premise and cloud-based CRM solutions. (medium)
  • How would you handle a situation where a customer is dissatisfied with the CRM system? (medium)
  • Can you walk us through a successful CRM implementation project you were involved in? (advanced)
  • What are the key metrics you would use to measure the success of a CRM strategy? (medium)
  • How do you ensure data security and privacy in a CRM system? (medium)
  • Describe a scenario where you had to customize a CRM system to meet specific business requirements. (advanced)
  • What CRM software platforms are you familiar with, and which one do you prefer? (basic)
  • How would you handle a situation where there is duplicate data in the CRM system? (medium)
  • Explain the concept of lead scoring in CRM. (medium)
  • Can you discuss the role of AI in CRM software? (medium)
  • What are the key challenges you have faced in CRM implementation projects, and how did you overcome them? (advanced)
  • How do you ensure seamless integration between CRM software and other business systems? (advanced)
  • What are the benefits of mobile CRM applications for sales teams? (basic)
  • How do you stay updated with the latest trends and technologies in CRM software? (medium)
  • Describe a time when you had to train end-users on a new CRM system. (medium)
  • How do you handle data migration when transitioning to a new CRM system? (advanced)
  • What strategies would you use to increase user adoption of a CRM system within an organization? (medium)
  • Have you ever worked on a CRM project that involved multiple departments or teams? How did you ensure coordination and collaboration? (advanced)
  • How do you prioritize feature requests and enhancements in a CRM system? (medium)
  • Can you explain the concept of omnichannel customer engagement in CRM? (medium)
  • How do you measure the ROI of a CRM implementation? (medium)
  • Describe a situation where you had to resolve a conflict between different stakeholders in a CRM project. (advanced)
  • What role do analytics and reporting play in CRM software? (basic)
  • How do you align CRM objectives with overall business goals? (medium)

Closing Remark

As you prepare for CRM software job opportunities in India, remember to showcase your technical skills, problem-solving abilities, and passion for customer relationship management. Stay updated with industry trends and technologies to stand out in the competitive job market. With the right preparation and confidence, you can excel in your CRM software career journey. Good luck!

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