CRM Manager

Job Description

Responsibility Sell bluesign services to textile manufacturing mills, brands, and chemical supplier in India. Establish solid customer relations with existing customers in India. Supporting customers in implementing the bluesign system in their organization, marketing, and supply chain. Cooperate with SGS India in event management for bluesign events in India. Attend trade shows of the textile industry to acquire new customers in India. Support cross country/region CRM activities. Ensure achievement of country objectives set in mid-range plan and yearly budgets. Support of local CRM activities (cross region support) Specific responsibility: Establish the bluesign system and services in India together with bluesign organization. o Visiting potential customers on site, and networking on trade shows. o Selling bluesign system partnerships to Manufacturers, brands and Chemical companies o Selling IMPACT service to brands and manufacturers o Selling DATA service to brands and manufacturers CRM Management o Lead whole acquisition process. o Acquire new customers. o Support and Coordinate customers related activities o Ensure payments and keep customer data s up to date. o Training of customer personnel in co-operation with bluesign services o Delivering presentations, participating in Fairs, Networking Regular feedback on sales activities Regular feedback on competitor s activities and market developments Support the Technical Service team during assessment preparation, on-site visits and implementation of the bluesign system. Support in travel planning for regional director, and set up of customer and potential customer meeting, when visit in India planned. We are seeking a talent with at least 5 years experience of established and profound experience in India textile manufacturing chain and a strong sales background or willingness to transition their career into sales. Essentials: Profound knowledge in textile supply chain (Brand experience, education as Textile Chemical or Textile Engineer with understanding of environmental key performance indicators) Great contacts to local textile industry and textile organizations/associations. Excellent people skills and eloquent networker Excellent sales experience with a hunter personality Knowledge in textile chemistry, textile processing, supply chain and brand world Organizational skills and high level of independency Good English skills in writing and speaking. Desired: Knowledge of EU regulations as well as globally for textile industry Sales experience