CRM Executive

Follow-Ups:

PVR DEVELOPERS INDIA Pvt Ltd: PVR DEVELOPERS INDIA PVT LTD over the years has evolved into a Trusted & Reliable Group that has sought to Thrive YOU through its Focused Approach, Continuous Efforts, Timely Execution & Delivery of our Projects as Promised to our Clients & Stake Holders. Our idea is to Churn out Abodes & Landmarks of Highest Quality with Thoughtful & Practical Communities & Spaces that People Enjoy through their Lives.

Job Description: Site CRM Executive

A Site CRM Executive (Customer Relationship Management Executive) in the construction industry plays a key role in managing client relationships, handling customer inquiries, coordinating with internal teams, and ensuring smooth communication between the client and site operations.

Experience : 2 to 5 years

Position Overview:

1- 3 years of Realestate CRM experience Must

Self-motivated and entrepreneurial

Strong communication skills

Real estate Sales and Marketing Executive

Responsibilities:

Client Interaction:

• Serve as the main point of contact between clients and the construction site team.
• Address client queries, concerns, and feedback related to construction progress, handover, quality, etc.
• Schedule and conduct site visits for clients.

Documentation & Records:

• Maintain records of client communication, agreements, change requests, and complaints.
• Assist in documentation related to possession, payments, and legal formalities.

Coordination:

• Liaise between sales/marketing teams and site teams (project managers, engineers).
• Coordinate snagging, possession, and handover processes.
• Ensure timely updates on construction progress to clients.
• Follow-Ups:
• Follow up on pending documents, payments, or other client-side formalities.
• Help resolve issues related to post-sale services or handover.
• Reporting:
• Prepare weekly/monthly reports on customer queries, resolution timelines, site visits, etc.
• Escalate unresolved issues to senior management.

Skills Required

• Excellent communication and interpersonal skills
• Knowledge of CRM software/tools (e.g., Salesforce, Zoho CRM, or construction-specific CRMs)
• Basic understanding of construction processes and terminology
• Problem-solving abilities
• Organizational and multitasking skills

Preferred Background

• Bachelor’s degree in Business Administration, Civil Engineering, or related fields
• Prior experience in real estate, construction, or infrastructure sector
• Familiarity with real estate regulations and customer service protocols

We are looking for a CRM person who can think out of the box and is excited to do things differently. We would love to hear from you if you have a positive can-do attitude with a great personality and are looking for a challenging role.

If interested, call to 7680999901.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Food provided
• Paid sick time
• Provident Fund

Schedule:

• Day shift
• Morning shift

Supplemental Pay:

• Commission pay
• Performance bonus
• Yearly bonus

Experience:

• total work: 1 year (Preferred)

Work Location: In person