Crm Executive

Company Description

Nowara Realty is a dynamic real estate and construction company dedicated to transforming Farukhnagar into a thriving, world-class city. Located near MET City, Farukhnagar, our flagship project offers affordable residential apartments, commercial shops, and a modern shopping complex to meet the diverse needs of the middle-class community. Founded by CA Piyush Jain and Manoj Kumar, Nowara Realty combines local insight with professional expertise to enhance lifestyle and economic opportunities. Our mission is to provide high-quality, affordable housing and commercial spaces that contribute to regional growth.

Role Description

This is a full-time on-site role for a CRM Executive located in Gurgaon. The CRM Executive will be responsible for managing the company's customer relationship management (CRM) system, ensuring client data is accurately maintained, and analyzing customer trends and feedback. Tasks will include developing and executing strategies to improve customer satisfaction and loyalty, coordinating with the sales and marketing teams, and handling customer inquiries and complaints effectively.

Qualifications

• Proficiency in CRM software and managing customer databases
• Strong analytical skills to assess customer data and trends
• Excellent communication and interpersonal skills
• Experience in coordinating with sales and marketing teams
• Ability to handle customer inquiries and complaints professionally
• Bachelor's degree in Business Administration, Marketing, or related field
• Previous experience in the real estate industry is a plus
• Strong problem-solving abilities and attention to detail