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CRM Executive

Miracle group of companies

1 years

1 - 3 Lacs

India

Posted:12 hours ago| Platform: GlassDoor logo

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Skills Required

crm packaging resolve engagement marketing analyze data communication

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: CRM Executive Company: Miracle Group of Companies Location: Bagru, Jaipur Industry: Printing & Packaging Salary: Up to ₹25,000 per month Responsibilities & Requirements Must have prior experience in the printing & packaging industry . Minimum 1 year of relevant experience in CRM or sales roles. Build and maintain strong client relationships to ensure long-term satisfaction and loyalty. Respond promptly to client inquiries and resolve issues effectively. Develop and implement CRM strategies aimed at improving client engagement and retention. Conduct regular follow-ups to ensure client needs are well understood and fulfilled. Collaborate with internal teams (sales, marketing, operations) to enhance the overall client experience. Analyze client feedback and CRM data to identify trends and recommend process improvements. Prepare and present detailed CRM activity reports to senior management. Maintain organized and accurate records of all client interactions and transactions. Proficient in Microsoft Excel , PowerPoint , and other standard computer applications. Excellent written and verbal communication skills in English. Strong analytical , problem-solving , and organizational skills . Ability to multitask , prioritize , and work independently as well as within a team. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person

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CRM Executive