Posted:1 day ago|
Platform:
On-site
Full Time
Job Description:
® Handle Customer Care number and Customer Care Email.
® Attend End-customers in Office.
® Ensure that all calls, emails and customers are attended in a professional & time bound manner and Customers’ queries/complaints/requirements, if any, are resolved in a professional and time-bound manner.
® Analyzing customer complaints and inputs; propose, discuss and implement the SOPs to reduce the number of customers’ queries/complaints/requirements.
® Cross functional coordination for resolving customers’ queries / complaints / requirements.
® Assist in Customer calling, Coordination, Events and other Project requirements, if any.
Candidate Requirements:
® Good Communication Skills – Written & Speaking.
® Go-getter person who is Dynamic and Multi-tasker with passion for Delighting the customers.
® 3-5 years of experience in Customer Care Management in Residential Real Estate.
® Working knowledge of CRM software.
® Team Member with desire to contribute in organization’s growth.
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
Work Location: In person
Adore Realtech Pvt. Ltd.
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