Crm Executive

Kolte Patil

1 - 5 years

4 - 6 Lacs

Pune

Posted:1 day ago| Platform:

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Skills Required

CRM Customer Relationship Payment Collection CRM Management Payment Followup Collections Post Sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

Strategic Focus

Prepare, review and analyze collection and outstanding reports on weekly & monthly basis.
Possess strong planning, relationship management skills with abilities in liaising with legal counsels and banking and financial institutions.

Operational Focus

Handling the entire Customer Service Function for the KPDL project
Strategic planning for Collections and achieving the financial targets.
Coordination with internal departments and bank & financial institution to achieve the project approval and disbursements within the specified timelines.
Assist sales team in business acquisitions, planning, and retention.
Assign role and responsibilities to team and analyze the data and feedback of the customer base assigned to the RMs.
To put in place an effective and efficient customer relations and improve the same to higher excellence by improving the responsiveness to customer queries/escalations/suggestions.

Education and Experience & Skills

Bachelors or master’s degree with a concentration in marketing, promotions, advertising sales, or business administration preferred
2+ years of experience required
Strong and clear communication.
Strategic leadership ability

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