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2 - 3 years

1 - 3 Lacs

Posted:4 days ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Experience: 2-3 years of experience in a CRM or client-facing role, preferably in a recruitment agency.

Key Responsibilities:

1. Client Relationship Management: Develop and maintain strong relationships with existing and new clients, ensuring timely communication and resolving queries.

2. Client Acquisition: Identify new business opportunities and work with the team to convert leads into clients.

3. Client Retention: Implement strategies to retain existing clients, ensuring high satisfaction levels and repeat business.

4. Account Management: Manage client accounts, including contract negotiations, renewals, and upselling/cross-selling opportunities.

5. Client Feedback and Insights: Gather client feedback and insights to improve our services and drive business growth.

6. Reporting and Analysis: Generate reports and analyze data to identify trends, opportunities, and areas for improvement.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Provident Fund

Schedule:

  • Morning shift

Supplemental Pay:

  • Yearly bonus

Experience:

  • total work: 1 year (Preferred)

Work Location: In person

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