CRM Executive - Client Management

Experience: 2-3 years of experience in a CRM or client-facing role, preferably in a recruitment agency.

Key Responsibilities:

1. Client Relationship Management: Develop and maintain strong relationships with existing and new clients, ensuring timely communication and resolving queries.

2. Client Acquisition: Identify new business opportunities and work with the team to convert leads into clients.

3. Client Retention: Implement strategies to retain existing clients, ensuring high satisfaction levels and repeat business.

4. Account Management: Manage client accounts, including contract negotiations, renewals, and upselling/cross-selling opportunities.

5. Client Feedback and Insights: Gather client feedback and insights to improve our services and drive business growth.

6. Reporting and Analysis: Generate reports and analyze data to identify trends, opportunities, and areas for improvement.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Schedule:

• Morning shift

Supplemental Pay:

• Yearly bonus

Experience:

• total work: 1 year (Preferred)

Work Location: In person