Crm Executive

1 - 2 years

3 Lacs

Posted:13 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

*CRM Executive*

Company: CH Associates

Location: T. Nagar

Salary: 30,000/month

Age: 25 & above

Gender: Male / Female

Office Timing: 10:00 AM 6:00 PM

*Job Responsibilities:*

* Manage and maintain client relationships to ensure customer satisfaction and loyalty.

* Handle client inquiries, follow-ups, and support services effectively.

* Maintain and update the CRM database with accurate client information.

* Coordinate with sales and operations teams to resolve client issues.

* Generate client reports, analyze feedback, and suggest improvements.

* Assist in planning and executing client retention strategies.

*Required Skills:*

* Strong communication and interpersonal skills.

* Good knowledge of CRM software/tools and MS Office.

* Problem-solving attitude with customer-first approach.

* Time management and organizational skills.

* Ability to work independently and as part of a team.

*Qualification:*

* Bachelor’s degree in Business Administration, Marketing, or related field.

* Prior experience in CRM / Customer Support / Client Handling preferred.

Interested candidates can apply by contacting 8925980891.

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