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Vamiqa Lab Pvt Ltd
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Crm Executive

Crm Executive

Vamiqa Lab Pvt Ltd

1 - 5 years

|

0 - 2 Lacs

Posted:22 hours ago| Platform:

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Skills Required

customer relationship crm tool follow ups customer handling crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

CRM Executive

Key Responsibilities

Customer Data Management:
Maintain and update customer databases to ensure accuracy and completeness.
Campaign Execution:
Assist in planning and executing CRM campaigns (email, SMS, loyalty programs).
Customer Segmentation:
Analyze customer data to segment audiences for targeted marketing.
Customer Support Coordination:
Collaborate with support teams to resolve customer issues and improve satisfaction.
Reporting & Analysis:
Generate reports on customer behavior, campaign performance, and retention metrics.
CRM Software Management:
Use tools like Salesforce, Zoho CRM, HubSpot, or Microsoft Dynamics to manage customer interactions.

Skills Required

Technical Proficiency:
Familiarity with CRM platforms and Excel/data tools.
Communication Skills:
Strong written and verbal communication for customer interaction and internal coordination.
Analytical Thinking:
Ability to interpret data and derive actionable insights.
Attention to Detail:
Ensuring data accuracy and campaign precision.
Team Collaboration:
Work closely with marketing, sales, and support teams.

Typical Qualifications

Bachelors degree in Marketing, Business Administration, or a related field.
Certifications in CRM tools (e.g., Salesforce Certified Administrator) are a plus.

More Jobs at Vamiqa Lab Pvt Ltd

Crm Executive

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Vamiqa Lab Pvt Ltd

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