2 - 6 years

1 - 4 Lacs

Posted:5 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

We are looking for a skilled CRM Executive to join our team in Sector 34, Gurgaon. The ideal candidate will have 2-6 years of experience and excellent communication skills.

Roles and Responsibility
  • Respond to user inquiries and provide timely support through various communication channels.
  • Assist users in understanding product features and functionalities.
  • Handle daily operations, including internal company CRM tool management.
  • Oversee the preparation and approval of documents such as purchase agreements and lease contracts.
  • Ensure vital documents are signed and payment received.
  • Develop and maintain strong client relationships.
Job Requirements
  • Bachelor's degree in any field.
  • Minimum 2 years of experience in ITES/BPO/KPO/LPO/Customer Service industry.
  • Excellent English communication skills.
  • Proficient in Microsoft Excel.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Strong problem-solving and analytical skills.

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