Crm Engineer

Job Summary:

We are hiring CRM Engineers across multiple locations for handling installation, commissioning, and after-sales service of industrial equipment. The ideal candidate will have 5-8 years of relevant experience and the technical expertise to manage equipment and site execution independently, while ensuring top-tier customer satisfaction.

Key Responsibilities:

Accountability:

• Timely installation and commissioning of machines/projects
• Effective execution of AMC contracts
• Satisfactory closure and handover of customer sites

Responsibilities:

• Ensure technicians are equipped with appropriate tools
• Monitor and ensure return of tools issued from factory
• Secure all necessary internal/customer approvals before site mobilization
• Validate foundation drawings with as-built site conditions and customer approvals
• Ensure safe and ready site conditions before commencement
• Verify packing list against site requirements
• Maintain proper documentation and approvals for site expenses
• Manage return of excess materials post-installation
• Submit daily progress reports with any deviations from plan
• Handle AMC calls efficiently to ensure high customer satisfaction

Required Skills & Qualifications:

• Education:

  BE / Diploma in Electrical or Mechanical/Instrumentation Engineering

• Experience:

  5-8 years in similar role within manufacturing sector.

Technical Skills:

• Manufacturing, installation, and commissioning of industrial equipment
• Maintenance and service operations
• Exposure to equipment manufacturing (preferred)
• Capable of working independently and in team environments

How to Apply: