CRM Domain QA Engineer

0 years

0 Lacs

Posted:2 weeks ago| Platform: Linkedin logo

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Work Mode

Remote

Job Type

Contractual

Job Description

Location: Remote

We are seeking a skilled CRM Domain QA Engineer with strong experience in software QA and hands-on expertise in end-to-end CRM testing. In this independent contributor role, you will lead QA activities, analyse CRM workflows, validate integrations, and ensure high-quality delivery across the project lifecycle. The ideal candidate is proactive, detail-oriented, and capable of managing testing independently while coordinating closely with developers and clients. Proficiency in Malayalam is mandatory, and we are looking for immediate joiners.

Key Responsibilities:

  • Analyse CRM workflows, customer journey, automation rules, and lead management processes
  • Identify test scenarios across modules such as Leads, Opportunities, Campaigns, Contacts, Activities, Sales Pipelines, etc.
  • Prepare detailed test cases and execute functional, UI, and regression testing
  • Validate integrations (Email, SMS, Telephony, Webhooks, etc.)
  • Perform web application testing
  • Identify, document, and track defects using bug tracking tools
  • Take ownership of the project’s QA lifecycle—planning, execution, reporting
  • Coordinate with development and client teams to provide test updates, clarify issues, and ensure quality delivery
  • Prepare test reports, requirement traceability, and QA sign-off documents

Required Skills:

  • Strong understanding of CRM systems and their workflows
  • Experience working independently in a project without supervision
  • Ability to lead QA activities and manage test deliverables
  • Hands-on experience with CRM tools
  • Knowledge of API testing is an added advantage
  • Strong communication in Malayalam and English
  • Good analytical and problem-solving abilities.

Note:

  • We are seeking candidates from Kerala only.
  • Able to join immediately
  • Salary will be 25,000 per month
  • Contractual position for 3-6 months ( Extendable)

Job Type: Contractual / Temporary

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