CRM & Client support Executive

Job Title: CRM & Client Support Executive
Location: Patparganj, Delhi
Industry: Printing & Packaging
Salary: ₹20,000 – ₹25,000 per month
Type: Full-time, On-site
Preferred Candidate: Female, Immediate Joiner Only

WFO , 6 Days

About the Role

We are seeking a well-organized and proactive CRM & Client Support Executive to join our team in Patparganj, Delhi. This is a non-target, support-focused role ideal for someone who can manage client data, coordinate follow-ups, and assist in client handling during exhibitions and expos.

Key Responsibilities

• Maintain and regularly update client data in the CRM system (Salesforce, HubSpot, MS Dynamics, etc.)
• Follow up with clients regarding orders, updates, and event-related communication
• Respond to routine client queries and coordinate with internal teams to resolve issues
• Provide support during exhibitions and expos, including client coordination and event follow-ups
• Prepare and maintain client servicing reports and documentation
• Collaborate cross-functionally to ensure client needs are met efficiently

Requirements

• Bachelor’s degree in Business, Marketing, or a related field
• 1-3 years of experience in CRM, client servicing, or sales support, preferably in the printing or packaging industry
• Proficiency in CRM tools such as Salesforce, HubSpot, or MS Dynamics
• Strong communication and interpersonal skills
• Ability to manage multiple tasks with accuracy and attention to detail
• Team-oriented with a professional and client-centric approach

What We Offer

• Stable, non-target driven role
• Opportunity to gain exposure at industry exhibitions and expos
• Supportive and collaborative work environment

Job Type: Full-time

Pay: ₹11,165.56 - ₹25,036.54 per month

Schedule:

• Monday to Friday

Work Location: In person