CRES: Facility Management Team
Grade
BusinessSupport ServicesDepartmentCorporate Real Estate ServicesSub-DepartmentLocationAbout Corporate Real Estate Services (CRES)CRES provides support to all business functions on Annual Branch/Office Network Expansion Plan of the Bank, Upkeep & Maintenance of existing branches & offices, Safety & Security and Administration including other Offices like RAC, Currency Chests and Regional Office.The department plays significant role as it deals with multiple internal/external stakeholders including vendors, various business teams and its verticals, F&A, compliance, audit etc. to ensure uninterrupted branch operations and safety of the employees besides implementing the ideas that brings cost & energy efficiencies, reductions to cost of operations and improved turn-around-timeKey ResponsibilitiesFacility Management for Large Offices:- Seat allocation, Space Management to various departments and stakeholders including subsidiaries- AMCs monitoring and management for critical and heavy equipment such as DG, lift, centralized AC, UPS systems, HT / LT installations, ensuring continuity in operations- Monitoring and managing the facility management agencies (soft services and technical services rendered), reviewing performance of the vendors on monthly basis in line with the performance SLAs- Consumables management such as Tea, Coffee, Paper, Soaps, light and plumbing fittings / fixtures etc.- Addition / alteration / repairs due to wear and tear - Payment of electricity bills, mail management- Attending and monitoring staff complaints and ensuring timely resolution- Co-ordinating and ensuring timely renewal of FM, AMC agreements- Trouble shooting any technical failures / issues on day to day basis- Asset tracking and timely reconciliation- Maintaining records and sharing details for apportioning of expenses on an ongoing basis for different departments based on occupancy- Maintaining and managing data pertaining to sustainability submissions such as water usage, paper usage, electricity consumption, etc.- Ensuring statutory compliances such as following: Pollution control norms, disposal of waste and debris, etc.- Ensuring health and hygiene of the building by timely execution of pest control treatment, sanitization, cafeteria cleanliness, etc.- Extend support and facilitate various events happening within the building such as trainings, large gatherings, town halls, etc.IR, Operations, & Escalations Management:- Ensuring the PAN India Branches are linked on LIN- Providing resolutions for Notices/letters issued by labour offices forwarded by the branch for resolution.- Ensuring all the observations raised by the Govt/labour raised is closed timely without any escalation.- Timely processing of the invoices of the labour consultant for providing assistance PAN India.- Deployment/Redeployment of the Outsourced manpower.- Arrangement of deployment of outsourced manpower for new Branches.- Rationalisation of Outsourced Manpower.- PAN India monthly wage bills- Ensuring the Salary of the outsourced manpower is disbursed on time.- Escalations pertaining to the branches/offices.- Cost Rationalisation- Ensuring to close all the Audit/Compliance observations on time- Timely updation of Vendor details on the COS and VMT software.- Timely submission of all the review report.- Submission of monthly provisions with proper justificationQualificationsEducation Graduate/Post Graduate in Law/Engineering with Good written/verbal communicationExperience- 3 7 yearsRole ProficienciesFor successful execution of the job, a candidate should possess the following:KnowledgeoQualified Graduate/Post Graduate with good command on EnglishoKnowledge of MS Office