Creative Production Manager

As a Creative Production Manager at Accenture, you will play a crucial role in balancing increased marketing complexity and diminishing marketing resources. Your main responsibility will be to drive marketing performance by leveraging deep functional and technical expertise, accelerating time-to-market, and improving operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement, and Media Growth Services. Your role will specifically involve Digital Marketing Ads & Promotion creation/design using digital and physical design tools and core design training to bring creative concepts to life for marketing purposes. What we are looking for in a candidate: - Deep understanding of client business goals and ability to align delivery strategies accordingly. - Experience leading global client conversations, handling governance, escalations, and solutioning. - Ability to drive strategic improvement plans, automation proposals, and new business enablement. - Proven success in turning around challenged engagements or stabilizing new transitions. - 10+ years of professional experience, with at least 3-5 years in delivery management or operations leadership. - Demonstrated ability to manage cross-functional delivery teams across geographies. - Strong expertise in content operations, marketing production, creative workflows, or digital transformation initiatives. - Excellent understanding of SLA-driven models, forecasting, capacity planning, and P&L impact. - Proficiency in delivery and tracking tools such as Workfront, Smartsheet, JIRA, Microsoft Suite, Power BI. - Exceptional communication, stakeholder engagement, and problem-solving skills. Your roles and responsibilities will include: - Leading delivery execution across assigned portfolios including creative production, marketing operations, content syndication, digital services, or technology enablement. - Overseeing project governance, workflow prioritization, resource utilization, and financial health of the account. - Building and maintaining strong relationships with global and regional client stakeholders through regular engagement, MBRs, QBRs, and ad hoc escalation support. - Monitoring and ensuring compliance to SLAs/KPIs: turnaround time, quality, defect rates, utilization, and productivity targets. - Driving a culture of accountability, outcome ownership, and team performance. - Enabling talent development through coaching, performance tracking, succession planning, and upskilling. - Collaborating with internal transformation, automation, and capability teams to drive innovation, efficiency, and cost reduction. - Preparing and presenting executive dashboards, risk logs, and value addition metrics to senior leadership and clients. - Acting as the primary point of escalation for operational and delivery challenges, ensuring swift and structured resolution. Qualification Required: - Any Graduation.,