Job
Description
Job Description Job ID: 285577 Date posted: 16/06/2025 Job ID: 285577 Date posted: 16/06/2025 Who you are As a person you are passionate about people, business, IKEA s purpose and continuously driving better performance. You are energized by increasing customer value, driving business growth and contributing to overall success and results through people as well as motivated by leading and developing people. For this role we believe you have: Formal qualifications in Retail Design, Interior Design or equivalent Minimum 10 years of experience in Visual Merchandising, Store design or similar and delivering results Minimum 5 years of experience in leading and influencing co-workers Experience from retail, preferably home furnishing sector Experience in planning, driving output and measuring performance (business) Broad knowledge of trends that influence home furnishing, retail design and communication to gain insight to a more appealing product presentation for customers Deep knowledge of the Customer Decision Journey on and off line and new buying behaviour in omni channel Broad knowledge about customers living situations as well as their needs and frustrations in their everyday life at home Broad knowledge of the methods for presenting the range and service range using store media, display techniques and store layout as commercial tools Broad knowledge of how to steer the customer to right product or service for their need Broad knowledge of IKEA concept, brand objectives, values and vision Broad knowledge of Group strategies, priorities and business planning process Good knowledge of change management methods and tools as well as stakeholder management Broad knowledge of the IKEA multichannel reality and online customer behaviours Broad knowledge of operational plans and goals as well as follow up on KPIs Passionate about understanding shopping behaviours of the many people, the local Life at Home and current Home Furnishing trends Creative and conceptual thinking skills, a holistic view and eye for details Ability to understand the complexity of IKEA business and the role of Commercial as an integrated part of the business Good leadership capabilities including ability to lead peers and stakeholders while communicating in an inspirational way with an IKEA tone of voice Strong ability to communicate and share creative ideas, concepts and solutions Strong ability to create shop design solutions Ability to take a holistic view of a national organisation and identify business opportunities accordingly Ability to follow up and measure performance of output and capture learnings to improve planning and performance moving forward Your responsibilities To lead the Shop Design Team, coach Shop Design co-workers to innovate inspiring and relevant range presentation in retail spaces, making the customer journey an experience and thereby contributing to positioning IKEA. To lead the building and utilise the knowledge of consumer buying behaviour in local market to meet new and future consumer demands. Lead the Shop Design team through planning, coaching and coordinating shop design activities in order to deliver to the common objectives and goals Lead and inspire the Shop Design co-workers and develop experiential shop design and range presentation to strengthen the uniqueness of the IKEA identity in the stores Encourage peers and Shop Design co-workers to improve their knowledge of customer buying behaviour, gather insights from market intelligence and translate this knowledge into creative, aesthetic and commercial solutions that exceed customer expectations Actively support in developing the country business plan and contribute to delivering the department action plan and ensure that all layout and range presentation initiatives are focused on growing the IKEA business and supporting sustained long-term profitability Act quickly to exploit commercial opportunities and understand the impact of actions on the financial results Responsible for developing shop design solutions for market specific needs and opportunities in line with local commercial priorities and common guidelines Coach shop design co-workers in stores through matrix relationship Actively cooperate with all key stakeholders within commercial and beyond to secure integration, common focus and to maximize impact (for example Digital, CFF (Customer Fulfilment), Communications, Sustainability, BNOF (Business Navigation Operations Finance), People Culture) Be an active player in driving an open and sharing climate, be a role model of the IKEA values, and to contribute to the transformation of IKEA Be a country super user of planning tool and actively contribute to improving the tool in the super user network Together as a team We deliver sustainable, extraordinary growth by creating a new, unique, inspiring and convenient meeting with the customers. We deliver a multi-channel experience that adds value to the many people and inspires a home furnishing movement. We are an equal opportunity employer: At IKEA, we value diverse backgrounds, perspectives, and skills. We are committed to providing coworkers with a work environment free of discrimination and harassment. We encourage individualism and invite you to come join our team and be yourself with us! We are an Equal Employment Opportunity employer and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristic protected by law. All employment decisions are based on qualifications, merit and business need.
