Country Manager - International BPO

Scope:
To thrive as a Country Manager you must be a prudent manager and an inspiring leader. The ideal candidate will have a business mindset and will be able to see the big picture in a variety of settings. The goal is to drive the companys development and guide it towards long-term success. Responsibilities: Develop high quality business strategies and plans ensuring their alignment with short-term and long-term objectives. Lead and motivate the employees to advance employee engagement and develop a high performing managerial team. Oversee all operations and business activities to ensure they produce the desired results and are consistent with the overall strategy and mission. Make high-quality investing decisions to advance the business. Enforce adherence to legal guidelines and in-house policies to maintain the companys legality and business ethics. Review financial and non-financial reports to devise solutions or improvements. Establish timeliness in all deliverables as well capability to adjust in a volatile environment. Oversee daily operations of the company and the work of executives (IT, Marketing, Sales, Finance etc.). Analyze problematic situations and occurrences and provide solutions to ensure company survival and growth. Maintain a deep knowledge of international markets and SEO industry operations. Skills and Certifications: Proven experience as Head of Operations or relevant role Understanding of business functions such as HR, Finance, marketing etc. Demonstrable competency in strategic planning and business development Working knowledge of data analysis and performance/operation metrics Working knowledge of IT/Business infrastructure (SEO Industry) and MS Office Outstanding organizational and leadership abilities Excellent interpersonal and public speaking skills Aptitude in decision-making and problem-solving BSc/BA in Business Administration or relevant field; MSc/MBA is a plus
Experience 14 - 24 Years Industry IT Software - Ecommerce Internet Technologies Qualification Professional Degree Key Skills Customer Care Executive Customer Support Executive Telecaller Telemarketer Telemarketing Executive