counter Sales Manager - Hydraulics

Sales Management:

Key Responsibilities:

• Drive counter sales of hydraulic and pneumatic products, achieving monthly and annual sales targets.
• Identify new sales opportunities and actively promote products to existing and potential customers.
• Prepare and present sales reports, forecasts, and market analysis to management.

Customer Relationship Management:

• Develop and maintain strong relationships with walk-in customers, distributors, and partners.
• Resolve customer queries, complaints, and technical issues promptly and professionally.
• Provide technical guidance and application support for hydraulic and pneumatic systems.

Product & Technical Knowledge:

• Maintain in-depth knowledge of hydraulic and pneumatic products, including:
• Hydraulic hoses, fittings, and adapters
• Accumulators and holding valves
• Filters and directional control valves (DCV)
• Hydraulic seals and related components
• Keep up-to-date with industry trends, competitor offerings, and new technologies.

Team Leadership:

• Supervise, mentor, and motivate counter sales staff to enhance performance and customer service quality.
• Conduct training sessions for staff on product knowledge, sales techniques, and safety compliance.

Operational Coordination:

• Coordinate with procurement, warehouse, and logistics teams to ensure timely product availability.
• Monitor inventory levels and suggest reorder quantities based on demand trends.
• Ensure adherence to company policies, safety standards, and quality procedures.

Qualifications & Experience:

• Bachelor’s degree in Mechanical Engineering, Industrial Engineering, Business, or related field.
• Minimum 5–7 years of experience in hydraulic/pneumatic sales, with at least 2 years in a counter sales or supervisory role.
• Strong technical knowledge of hydraulic hoses, fittings, adapters, accumulators, valves, filters, DCVs, and seals.
• Proven track record of achieving sales targets and managing a sales team.

Skills & Competencies:

• Excellent communication, negotiation, and interpersonal skills.
• Customer-focused with problem-solving and technical aptitude.
• Leadership skills with the ability to train and motivate team members.
• Proficiency in MS Office and CRM software.
• Ability to work in a fast-paced environment and manage multiple priorities.

Core Values Alignment:

• Commitment, Passion, Accountability, Trustworthiness, and Safety as per ETS company standards.

Reporting:

• Directly reports to the General Manager and works closely with procurement, warehouse, and technical teams.

Job Type: Full-time

Pay: From ₹150,000.00 per month

Ability to commute/relocate:

• Ernakulam North, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)