Counsellor

Department:

Location:

Work Mode:

Experience Required:

About PhysicsWallah (PW) Study Abroad

PhysicsWallah (PW)

Study Abroad Division

Role Overview

Counsellor (SAT Program)

SAT test preparation, college admission requirements, and academic pathways

Key Responsibilities

• Counsel students and parents about

  SAT courses

  ,

  U.S. universities

  , and

  application timelines

  .
• Handle

  inbound and outbound calls

  , emails, and WhatsApp queries from prospective students.
• Convert leads into enrollments by understanding students’ goals and recommending suitable programs.
• Use

  U.S. sales and communication expertise

  to build trust and deliver persuasive counselling sessions.
• Stay updated on

  SAT exam formats, U.S. admission processes

  , and visa requirements.
• Maintain detailed records of leads and conversions in the

  CRM system

  .
• Work closely with

  Sales, Marketing, and Operations teams

  to ensure seamless student onboarding.
• Participate in webinars, counselling sessions, and offline events for lead generation.
• Consistently meet and exceed monthly

  enrollment and revenue targets

  .

Required Skills

• Excellent

  spoken and written English

  (neutral or U.S.-friendly accent preferred).
• Strong

  sales and persuasion skills

  with prior experience in

  U.S. market or education sales

  .
• Knowledge of

  U.S. education system, SAT exam, and college admission process

  .
• Ability to handle multiple leads and convert them through effective follow-ups.
• Good understanding of

  CRM tools, Excel/Google Sheets, and lead tracking systems

  .
• Professional attitude, result-oriented mindset, and strong communication skills.

Qualification & Experience

• Graduate / Postgraduate in any field.

• 2–5 years of experience

  in:
• U.S. Education Counselling, or
• U.S. Process Sales / EdTech Inside Sales, or
• Study Abroad Counselling (U.S. focused).

Work Schedule:

6 Days a Week | Rotational Week Off | Flexible Work Hours

Key Competencies

• U.S. Sales Communication & Negotiation
• Empathy & Relationship Management
• Target Orientation & Result Focus
• Data Handling & CRM Proficiency
• Presentation & Listening Skills