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Deutsche Bank
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Corporate Actions & Income Associate

Corporate Actions & Income Associate

Deutsche Bank

1 - 5 years

5 - 9 Lacs

Pune

Posted:1 day ago| Platform:

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Skills Required

microsoft office applications corporate actions investment banking operations volunteering fixed income security operations software testing staff management ngoss social work recruitment collections process user acceptance testing asset

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role :
Job Title
Asset Services (Corporate Actions & Dividends), Associate
LocationPune, India
Role Description

The Associate within Asset Services will have to work in coordination with the staff within the department and will have to work in coordination with the team managers to ensure all the tasks and day to day operations are managed with ease.

The Associate will also be responsible to work alongside co-associates, AVP and VPs within Asset Services to address and escalate all operational issues. Responsible for ensuring all operational function run smoothly and issues are resolved for teams.

You will be responsible for transitioning of any new process within Asset Services area from formulating strategy, hiring people, working with onshore to get the training requirements in place and will play as SPOC to accomplish the smooth transitioning.

The AssociateAsset Services will provide daily support and guidance to staff within the department and will work closely with Team Managers (direct reports), co-associates, AVPs and VPs within Asset Services to address operational issues. ---Responsible for ensuring that day to day operations function smoothly and issues are resolved for teams.

Other responsibilities include to ensure timely and accurate processing of all activities on a daily basis within the given timelines.

Identify opportunities to enhance efficiency through automation and digital transformation

Work closely with technology teams to design, test and implement automation tools and workflow enhancements

Lead initiatives to reduce manual processing and improve straight through processing

Collaborate with IT and business stake holders to define system requirements and functionalities

Conduct user acceptance testing create test cases and ensure smooth system roll outs

Provide training and support to team on new system features and enhancements

What well offer you

100% reimbursement under childcare assistance benefit (gender neutral)

Sponsorship for Industry relevant certifications and education

Accident and Term life Insurance

Your key responsibilities
Staff Management

Effective Manage a team

Staff development through strong engagement and Training Need Analysis

Staff performance appraisals on regular basis

Engage staff in Asset Services/org Initiatives.

Facilitate change initiatives within the team.

Ensure planned mobility is provided to staff.

Manage attrition as per org standards.

Responsible for conducting weekly staff meetings and monthly one on one session with the team.

Ensure team morale and motivation is high through team building and regular interaction.

Responsible for recruitment & Process transitions from onshore locations

Process Management

Building a strong mechanism to take care of volume peaks during peak season

Identifying operational risks proactively and mitigating appropriately.

Sound knowledge of Corporate Actions, Mandatory, Voluntary, Income Processing, Fixed Income, redemptions, proxy, class action

Serve as Internal/external escalation point

Ensure adequate back-ups created for all critical positions and assist other teams during contingencies (Staff shortage, high volumes etc).

Work very closely with the process owners/stakeholders and other internal clients for overall growth of the banks business

Acting as a central point of contact for all the process related issues / improvements etc.

Building a strong mechanism to take care of volume peaks during peak season

Building and refining process metrics (benchmarks) by involving team and onsite management

Reviewing workflows and operating procedures to ensure that they remain up to date and implementing process improvements.

Reviewing daily benchmark reports for each of the process lines, investigating benchmark breaches with Global counterparts and working to improve the process

Liaising with relevant IT teams to resolve any technical issues preventing the optimum performance of the operational processes.

To build up process documentation, define benchmarks, capacity model, baseline volumes etc. for newly transitioned processes.

Your skills and experience

5 to 10 years experience in investment banking operations/ Custody Operations/ Securities Operations with at least 1-2 years of experience in Corporate Actions/Asset Services

Strong analytical skills, detail orientation, service commitment, and solid organizational and interpersonal skills.

Ability to identify and develop strong working relationship with internal as well as external client groups

Comfortable dealing with multiple stakeholders and complex situations.

Strong English written & verbal skills required. Ability to converse clearly with internal and external staff via telephone and written communication.

Good People Management Skills

Eye for Details

Experience of client facing roles (internal & external)

Graduate in Commerce/ Finance (Preference Post Graduate/ MBA)

Proficient in Microsoft Office applications.

Ready to travel as and when required

Be willing to work in shifts.

Understanding on system automation UAT testing for automation and be part of digital transformation

How well support you

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Corporate Actions & Income Associate