Coordinator, Technical Sales Support

You will be responsible for supporting the Sales and Quotation team in order handling, shipping, invoicing, and documentation. Your main responsibilities will include: - Working closely with the Sales and Quotation team to transfer orders to various ERP Systems, ensuring accuracy and compliance with customer requirements and contract documents. - Following up with the factory on order status, coordinating material readiness, and ensuring efficient deliveries. - Liaising with the factory and Country Sales Office to arrange logistic requirements and ensure compliance with shipment terms. - Coordinating with factories to prepare shipping documents, packing lists, and ensure logistics compliances. - Collaborating with the accounting department to prepare invoices and trade finance documents in accordance with contracts. - Providing freight cost estimation and shipment information to the Sales and Quotation team as needed. - Verifying factory or suppliers" invoicing against SAP Purchasing Orders. - Generating reports for Sales Projection, Finished Goods, Accounts Receivable, and providing information to management. - Maintaining accurate records of all sales reports. - Updating customer records in the ERP system and handling the claim process. You will need to interact with various stakeholders, including supply centers, distributors, finance, sales, and sales support teams, customers, and agents. To be successful in this role, you should have: - A Bachelor's degree or Diploma in Engineering from a reputable institute. - Experience in finance and logistics-related activities in ERP systems such as SAP. - Knowledge of Incoterms, international trade, and finance requirements. - Experience in supporting international Sales offices through a centralized support team. - Proficiency in commercial documents such as LC/SBLC/Bank Guarantees. - Minimum 3 years of relevant experience and 5 years overall experience. - Ability to work in a demanding environment and under pressure. - Good knowledge of Microsoft Office, Excel, and PowerPoint. - Strong communication skills in English, with knowledge of European languages like German or French being an advantage. You should be motivated, proactive, assertive, and confident, with a systematic and independent work approach. Additionally, you should be a strong team player with a customer and results-oriented mindset, flexibility in working hours, and the ability to work in a multicultural and multilingual environment.,