6 Conversational Skills Jobs

As a Team Leader, you will be responsible for leading a team of Virtual Relationship Managers (VRM) to ensure exceptional service, sales, and profitability from the assigned portfolio. You will collaborate with fulfillment teams to optimize conversion ratios and ensure the availability of trained manpower to maintain production at 100% capacity. Your role will involve meeting cost-to-income ratios as per the Scorecard, adhering to Standards of Performance, and ensuring high Customer Satisfaction index measured through NPS surveys. The ideal candidate for this role should be a Graduate with a minimum of 7 years of experience or a Post Graduate with around 5 years of experience, including at least 3 years of team leadership experience with a team size of 15+ Full-Time Employees. Essential skills for this role include strong people management skills, experience in tele-sales or relationship management in BFSI, certification in AMFI/IRDA, good listening skills, strong communication abilities, and a team-player mindset. As a VRM Officer, your primary responsibility will be to handle Wealth/Privy Outbound calls and provide differentiated training to become universal phone banking officers with cross-training in cards, liabilities, and assets. You will be measured on outcomes such as NPS, Service Level, Service Quality, and Sales while maintaining quality communication and customer servicing within productivity and service benchmarks. Ensuring customer delight, consistent service experience, and timely resolution of customer queries/issues will be key aspects of this role. The requirements for the VRM Officer position include being at least a graduate, residing near Thane (no Western line candidates), having no employment gap exceeding one month, having completed at least a year in the current organization, possessing strong soft skills, conversational skills, and an English versant score of 7+, and being flexible to work on rotational week-offs. Additionally, adherence to Information Security norms, quality process norms, and proactive response to feedback for performance improvement are essential aspects of this role.,

As a Senior Sales Executive at our organization, you will play a vital role in driving sales revenue by engaging with potential customers. Your primary responsibilities will include making outbound calls to leads, addressing customer objections, and consistently meeting sales targets. You will be expected to proactively reach out to potential customers, listen to their needs, and offer tailored solutions to meet their requirements. It will be crucial for you to follow up on leads, build strong relationships with clients, and maintain regular communication to ensure customer satisfaction. In this role, you will be accountable for achieving and surpassing the sales targets and Key Performance Indicators (KPIs) established by the organization. Your success will be measured by your ability to generate revenue and maintain accurate records of customer interactions using our Customer Relationship Management (CRM) system. The ideal candidate for this position should hold a degree in any discipline and possess 2-5 years of experience in telesales and revenue generation. You should have a proven track record of meeting and exceeding sales targets, along with excellent communication skills and a customer-centric approach. If you are passionate about sales, thrive in a fast-paced environment, and have a strong proficiency in using CRM tools, we encourage you to apply for this role and be part of our dynamic sales team.,

About Us: Analytics Vidhya is a global leader in the AI community and EdTech space, dedicated to reshaping the AI education ecosystem with pioneering AI platforms, courses, and programs. We aim to empower businesses with the latest in AI and machine learning, ensuring their competitiveness in a fast-paced business environment. With over 2.6 million users across 200 countries, our offerings are unparalleled. As we expand, we're on the lookout for a dynamic Inside Sales Specialist to join our team. Role Overview: The Inside Sales Specialist will play a pivotal role in expanding our B2B client base, targeting new enterprise opportunities, and driving our mission forward. This role is rich with growth potential, and we are seeking a candidate with the spark and passion to redefine the AI learning landscape with us. Key Responsibilities: Pipeline Development: Calling on Marketing Generated Leads (MGLs) and Marketing Qualified Leads (MQLs) for identifying potential business opportunities for Analytics Vidhya's enterprise products and services. Construct a robust sales pipeline for targeted regions and B2B accounts. Proactively source new sales opportunities through outbound leads. Maintain close alignment with stakeholders on account progression including the Field Sales teams and Business Head. Research & Engagement: Investigate accounts and identify potential stakeholders based on industry trends. Ensure leads are well qualified, pinpointing correct decision-makers and stakeholders and capturing their requirements and needs. Set up both in-person and virtual meetings with potential clients with the Field Sales representatives. Customer Interaction: Serve as a trusted advisor of Analytics Vidhya's brand to early-stage clients, offering them a positive engagement experience. Conduct persuasive product presentations and demonstrations tailored to client needs. Collaboration & Reporting: Collaborate with cross-functional teams - from our partner ecosystem to marketing and customer enablement - ensuring cohesive services and support. Liaise with marketing to synchronize sales efforts with marketing campaigns. Regularly track, document, and report sales activities and progress using CRM software. Continuous Learning: Stay updated on industry shifts, the competitive landscape, and product enhancements. Requirements: 2+ years of experience in Inside Sales in the IT industry, edtech, SAAS platforms, or cloud-based offerings with a focus on international markets. Bachelor's Degree (Mandatory). Masters in Business Administration (preferred). Mastery in conversational skills for phone-based and virtual client engagement. Strong experience with CRM software. Previous experience in the EdTech industry is a plus. Ability to work autonomously, coupled with excellent collaboration skills. Strong communication, presentation, and negotiation skills. A proactive attitude, dynamic approach, and eagerness to drive results. Familiarity with analytics, cloud technologies, big data, and AI is a plus. Why Join Us Explore unparalleled growth opportunities in a merit-driven environment. Shape the future of AI learning with a global leader. Play a critical role in the B2B expansion, making tangible impacts. Work with a passionate team dedicated to transforming the AI and machine learning space. Competitive Compensation and Employment Benefits. Fast learning curve with an agile and growing company. Interested candidates with the right spark, energy, and vision are encouraged to apply. Join us on this incredible journey to reshape AI learning and its business implications globally.,

As the Learning & Development Manager / Sr.Executive / Executive at Nspira, a parent company of the Narayana Group, you will play a crucial role in identifying and addressing the training needs of both individuals and the organization. With a vast network of educational institutions across 23 states in India, including schools, colleges, and professional institutes, Narayana Group has been a pioneer in providing academic excellence for over four decades. Your responsibilities will include designing and implementing leadership development programs for mid and senior-level managers, utilizing the latest training techniques and models to create a positive and professional learning environment. You will lead by example, setting high standards through your conduct, work ethic, and integrity. Key skills required for this role include expertise in communication, presentation, and telephone etiquette, as well as the ability to deliver language and behavioral training. You should have experience in areas such as transaction analysis, leadership skills, team building, negotiation, and decision-making. Certification in training, knowledge of experiential learning, and a genuine interest in employee growth and development are essential. In return, we offer a competitive salary, a progressive career path, corporate exposure, and opportunities for personality development and leadership growth. We value passion, multitasking abilities, teamwork, communication skills, a positive attitude, and a commitment to learning and taking on challenges. At Nspira, we believe in promoting talent and providing a supportive work culture that encourages employee progression. Many of our staff members have grown within the organization, taking on new roles and responsibilities over the years. If you are ready to contribute to our mission of academic excellence and employee development, we invite you to apply for this role in Hyderabad or Bangalore by clicking on the "Apply" button.,

As a dynamic Inside Sales Specialist at Analytics Vidhya, you will be a key player in expanding our B2B client base and driving our mission forward. You will have the opportunity to engage with Marketing Generated Leads (MGLs) and Marketing Qualified Leads (MQLs) to identify potential business opportunities for our enterprise products and services. Your role will involve constructing a robust sales pipeline for targeted regions and B2B accounts, proactively seeking new sales opportunities through outbound leads, and maintaining alignment with stakeholders on account progression. Your responsibilities will include researching accounts, identifying potential stakeholders, and ensuring that leads are well qualified by pinpointing correct decision-makers and stakeholders. You will be responsible for setting up both in-person and virtual meetings with potential clients, serving as a trusted advisor of Analytics Vidhya's brand, and conducting persuasive product presentations tailored to client needs. Collaboration is key in this role, as you will work closely with cross-functional teams, including our partner ecosystem, marketing, and customer enablement, to ensure cohesive services and support. You will liaise with marketing to synchronize sales efforts with campaigns and track, document, and report sales activities and progress using CRM software. To excel in this role, you should have 2-4 years of experience in Inside Sales within the IT industry, edtech, SAAS platforms, or cloud-based offerings with a focus on international markets. A Bachelor's Degree is mandatory, while a Master's in Business Administration is preferred. Mastery in conversational skills for phone-based and virtual client engagement, strong experience with CRM software, and previous experience in the EdTech industry are advantageous. You should possess strong communication, presentation, and negotiation skills, along with a proactive attitude, dynamic approach, and eagerness to drive results. Familiarity with analytics, cloud technologies, big data, and AI is a plus. In return, you will have the opportunity to explore unparalleled growth opportunities in a merit-driven environment, shape the future of AI learning with a global leader, play a critical role in B2B expansion, and work with a passionate team dedicated to transforming the AI and machine learning space. If you are an individual with the right spark, energy, and vision, we encourage you to apply and join us on this incredible journey to reshape AI learning and its business implications globally.,

About BiteSpeed: BiteSpeed is a Sequoia-backed SaaS startup dedicated to developing an AI-native Marketing, Support & Sales suite tailored for e-commerce brands. With a global presence spanning 50+ countries, we have established partnerships with over 3000 e-commerce brands worldwide. Along our journey, we have secured funding exceeding $5.5M with esteemed investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal, and more supporting our vision. You can learn more about us at https://www.bitespeed.co/ and explore our exceptional customer reviews at https://apps.shopify.com/bitespeed-fb-messenger-chatbot. Role Description: As BiteSpeed continues its impressive growth trajectory, we are seeking a dedicated individual to spearhead customer retention initiatives and cultivate genuine brand advocates. In this role, you will be instrumental in fostering strong customer relationships, gathering valuable feedback, and providing crucial insights to enhance our product offerings. Your responsibilities will include client onboarding, monitoring product adoption, driving upsells, and serving as a trusted advisor to our international customers. Responsibilities: - Take ownership of customer relationships, ensuring exceptional service delivery and maximizing customer satisfaction. - Facilitate client onboarding processes and monitor product adoption among enterprise customers to drive revenue growth. - Act as a reliable product advisor, assisting customers in optimizing their BiteSpeed experience to achieve maximum value. Qualifications: - Prior experience in managing international client onboarding and customer success, preferably with a technical understanding of the product. - Genuine passion for assisting others and a knack for building successful relationships. - Strong interest in engaging with individuals from diverse backgrounds to gain insights and broaden perspectives. Location: Bangalore Our Purpose: At BiteSpeed, we believe in creating a purposeful and transformative workplace environment. Our core values revolve around Personal Transformation, Wealth Creation, and Winning Together. We are committed to fostering a culture where work transcends mere tasks and becomes a meaningful part of our lives. Values: - Go Above And Beyond - Making Things Happen - Say It Like It Is - Progress Over Perfection - Dont Take Yourself Seriously, Take Your Work Seriously Perks & Benefits: In addition to competitive compensation, BiteSpeed offers a range of perks and benefits designed to promote wellness, learning, and fun. These include: - Health Insurance - Quarterly Off-sites - Cult Fitness Membership - Personal Development Sponsorship How to Apply: If you are intrigued by our mission and believe you are a good fit for the role, please send a personalized note detailing your interest and qualifications to talent@bitespeed.co. Additionally, if you know someone who would excel in this position, refer them to us, and upon their successful recruitment, you will receive Apple Airpods Pro as a token of appreciation. For any inquiries, kindly reach out to talent@bitespeed.co.,