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Conversational AI Developer (Google CCAI / AWS)

Conversational AI Developer (Google CCAI / AWS)

Miratech

3 - 8 years

5 - 10 Lacs

kolkata mumbai new delhi hyderabad pune chennai bengaluru

Posted:None| Platform:

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Skills Required

health insurance backend ivr incident management natural language processing middleware internship lex team building python

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are seeking a skilled and collaborative Conversational AI Developer to join our team focused on IVR modernization and migration to next-gen voice IVR / bots. This role involves designing, developing, and integrating platforms like Google Dialogflow. You will work closely with cross-functional teams to ensure seamless transitions from legacy IVR systems to modern, AI-powered solutions.

Responsibilities:

Design and develop conversational experiences using Dialogflow CX/ES.
Build and maintain backend services, integrations using Python, Node.js, or JavaScript.
Implement NLP and ML models using industry-standard libraries and frameworks.
Develop and optimize prompts for natural and effective user interactions.
Integrate bots with external systems via RESTful APIs, webhooks, and middleware.
Collaborate with Dev, QE, and support teams to ensure smooth IVR-to-bot migration and end-to-end testing.
Monitor and troubleshoot production issues using tools like Cloud Logging, CloudWatch, and DynamoDB.
Contribute to the design of scalable, secure, and maintainable bot architectures.

3+ years of experience of Dialogflow CX and Google CCAI.
Proficiency in Python, Node.js, or JavaScript.
Strong understanding of Natural Language Processing (NLP) and related ML frameworks.
Experience with prompt

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Conversational AI Developer (Google CCAI / AWS)