170 Lex Jobs

About Position: We are looking for an Amazon Connect Developer to design, develop, and implement cloud-based contact center solutions using Amazon Connect and AWS services. You will work on building scalable, secure, and integrated solutions for enterprise clients. Role: AWS Connect Developer Location: All Persistent Locations Experience: 3 to 9 Years Job Type: Full Time Employment What You'll Do: Design and configure Amazon Connect instances, contact flows, routing profiles, and queues. Develop and maintain custom integrations with CRM platforms (e.g., Salesforce Service Cloud Voice). Implement IVR systems, call routing, and telephony configurations. Build and optimize Lambda functions for ...

Join us as a Full Stack Developer at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence you'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences As a part of the team, you will deliver technology stack, using strong analytical and problem solving skills to understand the business requirements and deliver quality solutions you'll be working on complex technical problems that will involve detailed analytical skills and analysis This will be done in conjunction with fellow engineers, business analysts and business stakeholders To be successful as a Full Stack Developer you sh...

Overview Build and train Amazon Lex bots, create conversational intents, and integrate with AWS Lambda for backend ServiceNow processing Responsibilities Design, build, and train Lex bots with intents, slots, and utterances Configure Lex for dynamic product selection, technical inquiries, and conversational routing Develop AWS Lambda functions for ServiceNow integration (Authentication , product lookup, case verification) Implement fallback/error handling for unrecognized utterances Ensure Lex bot meets performance, accuracy, and compliance standards Analyze Lex conversation logs and implement continuous improvements to the bot's accuracy Requirements Strong experience with Amazon Lex ( V2 i...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Contact Center Technology Implementation Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a highly skilled and motivated Team Lead AWS Connect Developer to lead a team of developers responsible for building and supporting cloud-based contact center solutions using Amazon Connect and its associated AWS services. The ideal candidate will have deep technical expertise in AWS Connect and surrounding AWS ec...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Contact Center Technology Implementation Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are looking for a detail-oriented and technically strong Sr. Analyst AWS Connect Developer to support the development, testing, and optimization of contact center solutions using Amazon Connect. The ideal candidate should have hands-on experience with contact flows, AWS services integration, and a keen ability to troubleshoot...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Amazon Connect Good to have skills : NA Minimum 3 year of experience is required Educational Qualification : 15 years full time education Summary :We are looking for a detail-oriented and technically strong Sr. Analyst AWS Connect Developer to support the development, testing, and optimization of contact center solutions using Amazon Connect. The ideal candidate should have hands-on experience with contact flows, AWS services integration, and a keen ability to troubleshoot and enhance customer experie...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Contact Center Technology Implementation Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are looking for a detail-oriented and technically strong Sr. Analyst AWS Connect Developer to support the development, testing, and optimization of contact center solutions using Amazon Connect. The ideal candidate should have hands-on experience with contact flows, AWS services integration, and a keen ability to troubleshoot...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Amazon Connect Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a highly skilled and motivated Team Lead AWS Connect Developer to lead a team of developers responsible for building and supporting cloud-based contact center solutions using Amazon Connect and its associated AWS services. The ideal candidate will have deep technical expertise in AWS Connect and surrounding AWS ecosystem, proven leadership...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Amazon Connect Good to have skills : NA Minimum 7.5 year of experience is required Educational Qualification : 15 years full time education Summary :This role requires a blend of hands-on development experience, team coordination skills, and stakeholder communication. The ideal candidate will act as a bridge between technical teams and business stakeholders, ensuring timely delivery of initiatives while driving operational efficiency, automation, and continuous improvement across the contact center ec...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Contact Center Technology Implementation Good to have skills : NA Minimum 15 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue e...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Amazon Connect Good to have skills : NA Minimum 3 year of experience is required Educational Qualification : 15 years full time education Summary :We are looking for a detail-oriented and technically strong Sr. Analyst AWS Connect Developer to support the development, testing, and optimization of contact center solutions using Amazon Connect. The ideal candidate should have hands-on experience with contact flows, AWS services integration, and a keen ability to troubleshoot and enhance customer experie...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Contact Center Technology Implementation Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :This role requires a blend of hands-on development experience, team coordination skills, and stakeholder communication. The ideal candidate will act as a bridge between technical teams and business stakeholders, ensuring timely delivery of initiatives while driving operational efficiency, automation, and continuous improvement...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Contact Center Technology Implementation Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :This role requires a blend of hands-on development experience, team coordination skills, and stakeholder communication. The ideal candidate will act as a bridge between technical teams and business stakeholders, ensuring timely delivery of initiatives while driving operational efficiency, automation, and continuous improvement...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Contact Center Technology Implementation Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a highly skilled and motivated Team Lead AWS Connect Developer to lead a team of developers responsible for building and supporting cloud-based contact center solutions using Amazon Connect and its associated AWS services. The ideal candidate will have deep technical expertise in AWS Connect and surrounding AWS ec...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Contact Center Technology Implementation Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Lead the design, development, and delivery of scalable Amazon Connect-based contact center solutions. Oversee technical execution, mentor development teams, and ensure alignment with business goals. Collaborate with cross-functional stakeholders to drive innovation, maintain compliance, and optimize customer experience through ...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Contact Center Technology Implementation Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :1015 years with Minimum 10 year(s) of experience is required Amazon Connect flows, AWS Lambda , Amazon Connect Contact CenterAWS Lambda and Lex bots, Amazon ConnectLead the design, development, and delivery of scalable Amazon Connect-based contact center solutions. Oversee technical execution, mentor development teams, and ensu...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Amazon Connect Good to have skills : NA Minimum 12 year of experience is required Educational Qualification : 15 years full time education Summary :A seasoned technology leader with deep expertise in Amazon Connect and AWS ecosystem, responsible for driving contact center modernization initiatives. Proven ability to lead cross-functional teams, deliver enterprise-grade solutions, and enhance customer experience through scalable, secure, and intelligent cloud contact center platforms. Lead the end-to-e...

Proven experience as an Amazon Connect Developer or similar role. Strong proficiency in Python and NodeJS. Hands-on experience with AWS services including Lambda, Lex, Polly, S3, Kinesis, Amazon Q, and Bedrock. Familiarity with Infrastructure as Code (IaC) tools such as Terraform. Experience with CI/CD tools and processes. Excellent problem-solving skills and attention to detail. Strong communication and collaboration skills. Primary Skills LEX/Bedrock Contact Flows Creations Types of contact Flows Lambda Contact Centre Secondary Skills AWS Certified Developer Agile/Scrum methodologies

About The Role Job Title - Amazon Connect + Entity (S&C GN) Management Level Level 9 - Consultant Location Delhi, Mumbai, Bangalore , Gurgaon, Pune, Hydera bad and Chennai Must have skills AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills AWS Lambda and Lex bots, Pinpoint, Transcribe, Comprehend Experience Minimum 5 year (s) of experience is required Educational Qualification BE/B Tech/ M Tech/ MBA from a Tier 1 or Tier 2 institute Job Summary The Customer Sales & Service Consulting practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. ...

About The Role Job Title - Amazon Connect + Level 7 ( Manager ) + Entity (S&C GN) Management Level Level 7 - Manager Location Delhi, Mumbai, Bangalore , Gurgaon, Pune, Hyderabad and Chennai Must have skills AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills AWS Lambda and Lex bots, Pinpoint, Transcribe, Comprehend Experience Minimum 10 year(s) of experience is required Educational Qualification BE/B Tech/ M Tech/ MBA from a Tier 1 or Tier 2 institute Job Summary The Customer Sales & Service Consulting practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and se...

About The Role Job Title - Amazon Connect + Entity (S&C GN) Management Level Level 1 0 – Senior Analyst Location Delhi, Mumbai, Bangalore , Gurgaon, Pune, Hydera bad and Chennai Must have skills AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills AWS Lambda and Lex bots, Pinpoint, Transcribe, Comprehend Experience Minimum 4 year (s) of experience is required Educational Qualification BE/B Tech/ M Tech/ MBA from a Tier 1 or Tier 2 institute Job Summary The Customer Sales & Service Consulting practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services funct...

About The Role Job Title - Amazon Connect + Entity (S&C GN) Management Level Level 11 - Analyst Location Delhi, Mumbai, Bangalore , Gurgaon, Pune, Hydera bad and Chennai Must have skills AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills AWS Lambda and Lex bots, Pinpoint, Transcribe, Comprehend Experience Minimum 2 year (s) of experience is required Educational Qualification BE/B Tech/ M Tech/ MBA from a Tier 1 or Tier 2 institute Job Summary The Customer Sales & Service Consulting practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As...

Job description for Amazon Connect- Experience:- 3 Years to 8 Years Location:- PAN India 1.Strong experience in contact center development 2.Experience in creating AC flows (Amazon Connect) , Lex chatbots and Lambda functions 3.Java / node.js Architect with knowledge on AWS environment, Design and develop APIs (Rest and SOAP services) 4.Knowledge on AWS Lambda services and familiarity in AWS environment and eco system. 5.Knowledge on Spring, Maven, Hibernate 6.Knowledge on Data base technologies like MySQL or SQL Server or DB2/ RDS 7. Application Development experience in any of Java, C#, Node.js, Python, PHP

Role - IVR-IVA Designer Level Senior , Skills and Expertise - Act as a trusted advisor in understanding and analysing clients business and technology problem / vision, conduct current state assessment with stakeholders via workshop, questionnaire, interview etc, analyse the collected datapoints / artifacts and provide meaningful insights / recommendations for future state design. IVR/IVA Designer Experience gathering IVR/A requirements from business, operations and telephony SMEs. Familiar with conversational AI/NLU tooling (Lex, Dialogflow, Kore.ai, etc.). Write IVR scripts considering business, CX, and compliance requirements. Prepare detailed call flow specs for developers. Experienced in...

Job DescriptionDesignation- ;Conversational AI DeveloperRole- ;Permanent/ Full timeLocation- ;Noida/ Gurgaon/ Pune/ BangaloreShift- ;12PM to 10PM (10 Hours Shift Also depends on the project/work dependencies)Working Days- ;5 daysWork Mode- ;HybridMandatory Skills-Chatbot development, Voice (good to have)Conversational AI Platform- DialogflowNatural Language Processing, Python/ Node JSDesign and develop cloud-based Conversational AI solutions Basic FunctionStrong experience in developing intent and utterances-based logics and interaction flows on conversational AI ;Strong experience in developing NLP based intent classification, routing and treatment of customer interactionsExposure of Lex an...