Contracting Manager (Outbound) – MICE

About EdTerra Edventures

Position Overview

Contracting Manager (Outbound) – MICE

Key Responsibilities

Vendor Contracting & Negotiations

• Identify, source, and onboard new overseas suppliers, hotels, DMCs, and activity partners across multiple outbound destinations.
• Negotiate competitive rates, inclusions, and terms to maximize profitability while maintaining quality.
• Prepare and review contracting documents, SLAs, and rate agreements with partners.
• Maintain vendor performance database and ensure compliance with company standards and safety protocols.
  

Costing & Product Support

• Prepare destination-specific costing sheets for MICE and student group programs.
• Work closely with the operations and product teams to finalize itineraries and budgets.
• Ensure margins are maintained as per company benchmarks.
  

Relationship Management

• Build and nurture long-term relationships with international partners and suppliers.
• Liaise with DMCs to customize itineraries as per client and educational requirements.
• Coordinate with internal teams to ensure seamless handover from contracting to execution.
  

Market & Destination Research

• Conduct research on new destinations, travel trends, and competitive pricing.
• Analyze feedback from past programs to enhance vendor selection and negotiation strategies.
• Suggest and develop new products or destinations for outbound MICE travel.
  

Compliance & Quality Assurance

• Ensure all contracts include safety, compliance, insurance, and liability clauses.
• Work with operations teams to monitor vendor delivery and service quality during trips.
• Resolve vendor-related issues, disputes, or performance gaps proactively.