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Contract Support Professional

Contract Support Professional

IBM

2 - 5 years

4 - 8 Lacs

bengaluru

Posted:1 week ago| Platform:

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Skills Required

accounts receivable accounts payable presentation skills accounting invoicing sap dispatch general accounting delivery challan invoice processing purchase order billing technical support tally erp bank reconciliation desktop support tally finance

Work Mode

Work from Office

Job Type

Full Time

Job Description

Your role and responsibilities

Supporting IBMs internal customers (e.g. various teams within IBM, sellers, Business Partners) across the globe- contracts maintenance, registration, modification, cancellation, invoicing and revenue collection.& AR Disputes resolution

Ensuring customer satisfaction through timely and complete responses to inquiries, and proactive problem resolution.

Maintaining open and effective communication with internal customers.

Being responsible for keeping documentations up to date.

Working in fast changing environment.

Team cooperation.

Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise Basic knowledge and use of financial termsStress and conflict managementNetworking and client centricAbility to work in multicultural environmentAttention to the details, good analytical skillsAbility to solve problems across team and provide an innovative approach to achieve work objectivesFluency in business EnglishProficiency in MS Office, MS Excel (knowledge of functions, Pivot tables/VLOOKUP)Good communication, presentation and negotiation skillsProactive attitude, self-driven.

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Contract Support Professional