Graduate , Diploma in Tourism Hospitality MS Office / Excel Good communication Skill in Hindi and English Problem-solving & customer handling Minimum 01 years Exp Travel industry certifications IATA / TAAI / Tourism Board courses
* Entry-Level Roles or 1yrs to 2 yrs Exp * Coordinate travel arrangements Add on * Diploma in Travel & Tourism Management or IATA Foundation Course * Communication & customer service * Collaborate with vendors * Destination knowledge domestic
Handle customer queries politely and professionally via phone, email, or chat. Provide accurate information, guidance, and solutions to customer concerns. Process service requests, bookings, and product information.
Company Description Megasus Holidays, previously known as Destino Kerala, is a Kerala-based travel company with over 16 years of experience in the hospitality industry. Founded over 6 years ago, we specialize in creating exceptional travel experiences across North India for our B2C clients and provide reliable destination management services in South India for B2B partners. Transparency, personalized care, and dependable service are central to our operations, ensuring memorable experiences for every traveler and partner we serve. Role Description We are seeking a dedicated and enthusiastic Tour Operator for a full-time, on-site position in Kochi. The role involves organizing and coordinating guided tours, managing travel arrangements and reservations, handling customer queries, and designing itineraries to meet clients' needs. Responsibilities also include maintaining communication with travel partners, providing excellent customer service, and contributing to sales strategies to promote travel packages and services. Qualifications Proficiency in Guided Tours and Travel & Tourism expertise Demonstrated Customer Service skills and the ability to address client needs effectively Experience in Reservations and managing bookings Strong Sales abilities and skills in promoting travel packages Good communication and interpersonal skills Organizational and time-management skills to handle itineraries and client needs efficiently Knowledge of Indian travel destinations, especially North and South India, is a plus Bachelor’s degree in Travel and Tourism, Business Administration, or a related field, or equivalent experience in the industry
need trainee operations executive with or without experience , diploma in tourism, basic knowledge in excel and word, who has an interest in travel and tourism