Content Lead

Role & responsibilities:

Responsibilities

• Develop and implement content strategies that maximize the value of content across the enterprise, specifically focusing on quality and effective management in the design and delivery phases of product creation
• Continue to develop and maintain content styles and standards bringing them to the appropriate context through tooling and design system integration
• Collaborate with cross-functional teams to design intuitive and engaging user interfaces across various platforms, ensuring alignment with user needs and business goals.
• Document the application of content rules to Design System components, modules, and flows
• Collaborate with cross-functional teams to define and categorize content for reusable flows that support product or client configurations for all known use cases
• Partner with the design system team to integrate content configurations into the design system and partner with the content management team to help relate the content design system to the content management platforms models
• Contribute to operational practices for governance of content quality and reuse across teams
• Investigate and propose ways to incorporate AI technologies to improve content management and production.
• Champion a data-drive, user-centered research and design approach to inform design decisions and validate solutions.
• Help in creating documentation for content system integration with the design system.