Consulting Manager - Testing/QA Lab Position – NetSuite

Caravel BPM Technology Solutions – where caring and community is in our company DNA, we are always striving to be our best selves and we’re compelled to ask the questions that lead to innovation. As a Managed Services NetSuite Consultant, you will lead and understand a client’s subscription terminology, gather requirements, configure, test, and walk the client through end-to-end processes and train end users. Industry experience in the software and services verticals are preferred. Our team of consultants is a smart and friendly team who enjoy working together in a collaborative and supportive work environment.Working with Caravel BPM means using your experiences, broadening your skills, and reaching your full potential in work and life—while also making a positive difference for your clients, colleagues, and communities. Our shared entrepreneurial spirit drives us to see and do things differently. Our passion for people makes BPM a place where everyone feels welcome, valued, and part of something bigger. Because People Matter.

BPM India Advisory Services Private Limited

(Formerly Known as Burr Pilger Mayer India PVT. LTD.) is a subsidiary of BPM LLP. Founded in 1986, BPM is one of the largest California-based accounting and consulting firms, ranking in the top 50 in the country. With 17 offices across the world, BPM serves emerging and mid-cap businesses as well as high-net-worth individuals in a broad range of industries, including financial services, technology, life science, manufacturing, food, wine and craft brewing, automotive, nonprofits, real estate and construction. The Firm’s International Tax Practice is one of the largest on the West Coast and its well-recognized SEC practice serves approximately 35 public reporting companies, mostly in the technology industry.

About role:

We are seeking an experienced Testing/QA Lab Manager to oversee our offshore QA operations for NetSuite environments. This critical role is responsible for ensuring that all NetSuite configurations and customizations are rigorously tested and meet quality standards before customer go-live. The ideal candidate has a strong background in ERP transformations, particularly with NetSuite, and possesses proven expertise in testing and quality assurance within complex, dynamic environments.

Key Responsibilities:

• Lead and manage all QA and testing activities for NetSuite implementations, ensuring robust test plans and execution strategies are in place.
• Oversee daily operations of the offshore testing lab, including resource allocation, scheduling, and performance monitoring.
• Develop, document, and enforce QA processes and best practices tailored to NetSuite implementations to ensure a seamless customer transition.
• Work closely with project managers, developers, and client teams to align testing strategies with project goals and customer requirements.
• Identify, track, and prioritize defects; work collaboratively with technical teams to resolve issues swiftly and effectively.
• Provide regular status reports, QA metrics, and improvement recommendations to senior leadership and project stakeholders.
  

Key Requirements:

• Extensive hands-on experience with NetSuite, including configurations, customizations, and integrations in an ERP transformation context.
• Proven track record in QA and testing within ERP implementations; strong understanding of testing methodologies, automation, and defect management.
• Prior experience in managing offshore or distributed teams; excellent leadership, communication, and organizational skills.
• Solid technical background with the ability to understand complex system integrations and troubleshoot issues effectively.
• Strong focus on process improvement and quality assurance best practices; ability to develop and implement standardized testing procedures.
• Demonstrated analytical skills and a proactive approach to identifying and mitigating risks.