Job
Description
Role & responsibilities Core Banking Application Support: Provide level 3 support for core banking applications, including troubleshooting, issue resolution, and root cause analysis. Mobile Banking Application Support: Support mobile banking applications, ensuring seamless customer experience and resolving technical issues. Net Banking Application Support: Provide support for net banking applications, ensuring secure and reliable online banking services. Support for Other Banking Applications: Provide support for other banking applications, including payment gateways, ATM/POS systems, and risk management systems. Technical Expertise: Serve as a technical expert for banking applications, providing guidance and advice to clients and internal teams. IT Service Management: Collaborate with clients to implement IT service management best practices, including incident, problem, and change management. Banking Systems Knowledge: Demonstrate in-depth knowledge of banking systems, including core banking, payments, and risk management. Client Relationship Management: Develop and maintain strong relationships with clients, ensuring high levels of customer satisfaction. Team Leadership: Lead and mentor junior team members, providing guidance and support to ensure successful project delivery. Preferred candidate profile 5+ years of experience in application development and deployment 5+ years in application migration and modernization 5+ years in application architecture, middleware and data experience Variety of technologies including BI, database principles, programming fundamentals, SQL, hardware/software, operating systems and networking Strong technical acumen & deep working knowledge of Agile Methods, Service Architecture, and enterprise Cloud Integration Strong ability to influence, collaborate and build relationships with key stakeholders, vendors, and cross-functional teams Education: BE/BTech /MCA Certification: Industry leading software development certification Preferred Skills and Experience SaaS application implementation experience: (Oracle E-Business Suite, NetSuite, Infor, Unit 4, PeopleSoft, Oracle Cloud ERP, SAP, Lawson, etc.) Application modernization tools, e.g. CAST Experience in using and implementing Develop processes Past experience in assisting stakeholders in quantifying risks and developing mitigation and remediation strategies
