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0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

About The Company TSC Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications We are seeking a motivated and detail-oriented Helpdesk Lead (IT Support Team) to provide managed first-line support across Active Directory (AD), DNS, DHCP, Microsoft 365, MS Intune, and other IT infrastructure services. 1 Incident Management & Troubleshooting Provide first-level troubleshooting and resolution for issues related to AD, DNS, DHCP, and Microsoft 365. Address user access issues, application errors, and system connectivity concerns. 2 Active Directory (AD) Manage user accounts, password resets, and group policies. Perform account lockout analysis and role-based access management. 3 DNS & DHCP Management Address DNS and DHCP-related configuration and connectivity issues. Monitor IP address assignments and ensure accurate DNS entries. 4 Microsoft 365 Support Troubleshoot issues with Outlook, Teams, SharePoint, and OneDrive. Perform basic license management and escalate advanced issues. 5 MS Intune Support device enrolment and basic troubleshooting for managed devices. Address compliance policy violations and assist users with Intune Basic Network & Security Knowledge: Understand network basics (IP, subnets, firewalls, and routing). Support basic VAPT-related tasks, such as gathering data for vulnerability scans and addressing common vulnerabilities with guidance. 7 ITIL Processes Follow ITIL best practices for incident, request, and change management. Log, prioritize, and escalate tickets as required. 8 General Support Respond to user queries via email, phone, or ticketing systems. Escalate unresolved issues to L2 or L3 support teams when necessary.

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3.0 years

0 Lacs

Kochi, Kerala, India

On-site

Introduction Job Overview IBM® Sterling B2B Integrator helps companies integrate all their complex B2B and EDI processes across partner communities in a single gateway. It provides a flexible platform, available on premises or through hybrid cloud, that supports data transformation and most communication protocols; secures your B2B network and data; provides certified container support; and achieves high availability for operations with IBM Sterling Global Mailbox. B2B Integrator enables organizations to reduce costs by consolidating on a single platform and automating B2B processes across enterprises, while ensuring governance, adherence to standards, and visibility for those processes. Key Responsibilities Your role and responsibilities Hands-on management of IBM Sterling B2B Integrator, IBM Sterling File Gateway, IBM Sterling Secure Proxy, IBM Sterling External Authentication Server, IBM Sterling Control Center Monitor, and IBM Sterling Connect:Direct. 24/7 rotational shift support and operations. Continuous evaluation of system health and performance optimization. Design, configure/develop, and maintain messaging communication and processing flows. Provide, administer, and maintain secure environments for development and testing. Maintain system, interface, and configuration documentation. Provide issue management, resolution, and technical support; perform systems, flow, and translation issue determination, troubleshooting, and customer interaction as necessary. Conduct appropriate change, performance, and capacity management. Respond to EDI and communication (AS2/FTP/SFTP/ebXML/OFTP2/Web Service) subsystem monitoring alerts. Disaster recovery design, implementation, and testing. Preferred Education Master's Degree Required Technical And Professional Expertise 3+ years hands-on experience administering IBM Sterling B2Bi. 3+ years Linux administration (must-have) including shell scripting. 3+ years experience with OpenShift/Kubernetes (must-have). 3+ years experience with RDBMS concepts including SQL and adhoc report generation. 3+ years experience with XML, DTD, XPATH, and other XML entities. 3+ years experience with EDI standards (EDIFACT, X12). Strong understanding of networking concepts. Familiarity with partner onboarding. Experience with SSH keys, PGP keys, and digital certificates preferred. Experience with Sterling upgrades, patching, and change management is required. Demonstrable problem-solving skills and ability to work effectively in a global operations team. Flexibility to work in shifts. Preferred Technical And Professional Experience Familiarity with SWIFT is a plus. Familiarity with IBM MQ Series or other message queuing technologies is a plus.

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0 years

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Gurgaon, Haryana, India

On-site

Role Description Role Proficiency: Leverage expertise in a technology area (e.g. Java Microsoft technologies or Mainframe/legacy) to design system architecture. Outcomes Deliver technically sound projects across one / multiple customers within the guidelines of the customer and UST standards and norms based on user stories Guide and review technical delivery by internal teams at the program level Resolve architecture issues deliver and own architecture of application solutions spanning across multiple technologies for projects of the following nature - high revenue projects complex projects and large strategic maintenance projects Architect frameworks tools relevant for the program Measures Of Outcomes Business Development (number of proposals contributed to); revenue contribution (COE) Delivery efficiency (Delivery) Audit reviews on reuse of technology Number of processes / frameworks/tools reused Number of Trainings Webinars Blogs interviews Number of white papers/document assets published / working prototypes Number of reusable frameworks/tools/artifacts created Technology certifications Customer feedback on overall technical quality (zero technology related escalations) Number of reviews and audits Domain certifications (e.g.: LOMA) (Delivery) Outputs Expected Knowledge Management & Capability Development: Publish and maintain a repository of solutions best practices and standards and other knowledge articles Conduct and facilitate knowledge sharing and learning sessions across the team Gain industry standard certifications on technology in area of expertise Support technical skill building (including hiring and training) for the team based on inputs from Project Manager /RTE’s Mentor new members in the team in technical areas Gain and cultivate domain expertise to provide best and optimized solution to customer (Delivery) Create architecture on-boarding/KT documents for the program Requirement Gathering And Analysis Work with customer/business owners and other teams to collect analyze and understand the requirements including NFRs; define NFRs Analyze gaps/ and trade-offs based on current system context and industry practice while clarifying the requirements and by working with the customer Define the systems and sub-systems that define the programs People Management Set goals and manage performance of technical specialists / team engineers Provide career guidance and mentor technical specialists Alliance Management Identify alliance partners based on the understanding of service offerings and client requirements specific to program In collaboration with Architect 2 3 create a compelling business case around the offerings Conduct beta testing of the offerings and relevance to program Technology Consulting In collaboration with the Solution Architects analyze application and technology landscape process and tools to arrive at the architecture options best fit for the client program Analyze Cost vs. benefits of solution options Support Solution Architects to create a technology/ architecture roadmap for the client Define architectural strategy for the program Innovation And Thought Leadership Participate in internal and external forums (seminars paper presentation etc.) to showcase UST capabilities and insights under guidance of senior team members Understand clients existing business at the program level and explore new avenues to save cost and bring process efficiency Identify business opportunities to create reusable components/accelerators and reuse existing components and best practices Support the patent filing process for the IP assets created (applicable to some CoEs) Sales Support And Project Estimation Support for developing RFPs and collaterals for proposals from a technical architecture estimation and risks perspective Conduct demos and arrange for the demos based on client profiles if required Anchor proposal development with cross-linkages across multiple competency units to arrive at a coherent solution proposal with focus on presenting unique value propositions and clear differentiators Architecture Solution Definition & Design Develop and Enhance the architecture (application / technical / Infrastructure as applicable) meeting functional and non functional requirements; aligned to industry best practices Program Design (including data modeling application design infrastructure design team structure)and capacity sizing working with Program Release Train Engineer to meet the requirements and SLAs of target state and in-transition as applicable Identify Proof of Concept testing (POC) needs and conduct POCs as applicable Identify need for developing accelerators or frameworks and develop as applicable specific to the engagement Identify key technical metrics to measure the SLA / requirements compliance Define adopt and create required documentation on standards and guidelines Contribute to re-usable frameworks tools and artefacts library Project Management Support Assist the PM/Scrum Master/Program Manager to identify technical risks and come-up with mitigation strategies Stakeholder Management Monitor the concerns of internal stakeholders like Product Managers and RTE’s; and external stakeholders like client architects on architecture aspects. Follow through on commitments and achieve timely resolution of issues Conduct initiatives to meet client expectations Work to expand professional network in the client organization at the team and program levels Business And Technical Research Analyze market trends / client requirements/ secondary research Identify new ideas and provide inputs to Solution Architects for developing blueprint / PoC Brand Building Organize and participate in events like webinars boot camps seminar conference and client conference to showcase capability Identify opportunities with Solution Architects to cross-solutionize across project(s) and programs within or outside the BU Asset Development And Governance Understand the plan for asset development Design assets or artefacts as per plan (if required) Conduct pilot run/review to validate the assets artefacts as feasible Track utilization of reusable assets / architecture components/blueprints across the organization Create case studies of program/project working with internal stakeholders Skill Examples Use domain and industry knowledge in order to understand business requirements create POC to meet business requirements and contextualize the solution to the industry under guidance. Create architecture interact with SMEs at various stages of the development translate business requirements to system requirements and perform impact analysis of changes in requirements Use Technology Knowledge to create Proof of Concept (POC) / (reusable) assets under the guidance of the specialist. Apply best practices in own area of work and understand the IT strategy for the project. Create white papers under guidance help with performance troubleshooting and other complex troubleshooting. Define decide and defend the technology choices made; review solution under guidance Use knowledge of Technology Trends to provide inputs on potential areas of opportunity for UST. Provide inputs to the specialist on creation of technology roadmap for the client research on new products / trends / best practices Use knowledge of Architecture Concepts and Principles to create architecture catering to functional and non-functional requirements under guidance of the specialist. Re-engineer existing architecture solutions under the guidance of the specialist; provide training on best practices in architecture under guidance Use knowledge of Design Patterns Tools and Principles to create high level design for the given requirements. Independently evaluate multiple design options and choose the appropriate options for best possible trade-offs. Conduct knowledge sessions to enhance team's design capabilities; review the low level design / high level design created by Specialists for efficiency (consumption of hardware memory and memory leaks etc.) and maintainability of design Use knowledge of Software Development Process Tools & Techniques to identify and assess incremental improvements for software development process methodology and tools. Take technical responsibility for all stages in the software development process conduct optimal coding with clear understanding of memory leakage and related impact. Implement global standards and guidelines relevant to programming and development to come up with 'points of view' and new technological ideas Use knowledge of Project Management & Agile Tools and Techniques to support plan and manage medium size projects/programs as defined within UST. Identify risks and mitigation strategies Use knowledge of Project Governance Framework to support development of the communication protocols escalation matrix and reporting mechanisms for small / medium projects/ program as defined within UST Use knowledge of Project Metrics to understand relevance in project. Collect and collate project metrics; share it with the relevant stakeholders Use knowledge of Estimation and Resource Planning to create estimate and plan resources for specific modules / small projects with detailed requirements or user stories in place Use knowledge of Knowledge Management Tools & Techniques to leverage existing material and re-usable assets in knowledge repository. Independently create and update knowledge artefacts; create and track project specific KT plans. Provide training to others write white papers/ blogs at internal level write technical documents/ user understanding documents at the end of the project Use knowledge of Technical Standards Documentation & Templates to create documentation appropriate for the project needs. Create documentation appropriate for the reusable assets/ best practices/ case studies Use knowledge of Requirement Gathering and Analysis to support creation of requirements documents or user stories and high level process maps. Identify gaps on the basis of business process analyse responses to clarification questions to produce design documents. Create/review estimates and solutions at project level/program level create/review design artefacts update resourcing and schedule based on impacted areas identified; creating design specifically for the non-functional requirements Use knowledge of Solution Structuring to carve out simple solution/ POC for a customer based on their needs review the proposal for completeness Knowledge Examples Domain/ Industry Knowledge: Basic knowledge of standard business processes within the relevant industry vertical and customer business domain Technology Knowledge: Demonstrates working knowledge of more than one technology area related to own area of work (e.g. Java/JEE 5+ Microsoft technologies or Mainframe/legacy) customer technology landscape multiple frameworks (Struts JSF Hibernate etc.) within one technology area and their applicability. Consider low level details such as data structures algorithms APIs and libraries and best practices for one technology stack configuration parameters for successful deployment and configuration parameters for high performance within one technology stack Technology Trends: Demonstrates working knowledge of technology trends related to one technology stack and awareness of technology trends related to least two technologies Architecture Concepts and Principles: Demonstrates working knowledge of standard architectural principles models patterns (e.g. SOA N-Tier EDA etc.) and perspective (e.g. TOGAF Zachman etc.) integration architecture including input and output components existing integration methodologies and topologies source and external system non functional requirements data architecture deployment architecture architecture governance Design Patterns Tools and Principles: Applies specialized knowledge of design patterns design principles practices and design tools. Knowledge of documentation of design using tolls like EA Software Development Process Tools & Techniques: Demonstrates thorough knowledge of end to end SDLC process (Agile and Traditional) SDLC methodology programming principles tools best practices (refactoring code code package etc.) Project Management Tools and Techniques: Demonstrates working knowledge of project management process (such as project scoping requirements management change management risk management quality assurance disaster management etc.) tools (MS Excel MPP client specific time sheets capacity planning tools etc.) Project Management: Demonstrates working knowledge of project governance framework RACI matrix and basic knowledge of project metrics like utilization onsite to offshore ratio span of control fresher ratio SLAs and quality metrics Estimation and Resource Planning: Working knowledge of estimation and resource planning techniques (e.g. TCP estimation model) UST specific estimation templates Working knowledge of industry knowledge management tools (such as portals wiki) UST and customer knowledge management tools techniques (such as workshops classroom training self-study application walkthrough and reverse KT) Technical Standards Documentation & Templates: Demonstrates working knowledge of various document templates and standards (such as business blueprint design documents and test specifications) Requirement Gathering and Analysis: Demonstrates working knowledge of requirements gathering for ( non functional) requirements analysis for functional and non functional requirement analysis tools (such as functional flow diagrams activity diagrams blueprint storyboard) techniques (business analysis process mapping etc.) and requirements management tools (e.g.MS Excel) and basic knowledge of functional requirements gathering. Specifically identify Architectural concerns and to document them as part of IT requirements including NFRs Solution Structuring: Demonstrates working knowledge of service offering and products Additional Comments Responsibilities 1) Building Best practices for Service provider network across different business units. Best practices include (not limited) configuration, Features and operational base lines. Build best practices and recommendation based on o Customer’s current deployment and design o Cisco common best practices o Product / SP BU validated design best practices 2) Develop and execute effective proactive methods and delivery practices to drive business resiliency o Product centric IC creation o Audit and health check ideation and development o Execution of audit and assessment o Develop recommendation and remediation methods to optimize platform / network performance and availability 3) Resiliency Assessment & Audit o Current state design gap analysis o Architecture assessment and reviews o Future state architecture development 4) Validation Advisory o Build common test cases for SW and new feature roll outs o Execute and certify Skillset SP Core routing: BGP, ISIS, MPLS, MPLS-TE, SRV6, L2/L3 VPNs DCN: Data Centre, ACI SW: good understanding of NSO, EPNM … (not product specialists) Good understanding of Mobile Services and key metrics (Call flows … ) Platforms: deeper knowledge in Cisco Platforms – ASR9K, NCS5500, NCS5xx, C8000, ACI Programming – programming capabilities ( Python ….. ) Experience: Developed and implemented Service provider networks and large projects. Operated or being part of lifecycle and operational services and support Skills SP core routing,BGP,ISIS,Data Center

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3.0 years

0 Lacs

Pune/Pimpri-Chinchwad Area

On-site

Job Description We are seeking a Workday Time Tracking and Absence Management Consultant with 3-5 years of experience to join our team. Key Responsibilities: Assist in the configuration of the Workday Time Tracking and Absence Management modules. Perform system configuration tasks such as creating absence plans, time-off, accrual, work schedules, time calculations, time entry code and time entry template. Provide post-implementation support, troubleshooting, and system optimization. Support business with day-to-day queries Qualifications 3-5 years of hands-on experience with Workday Time Tracking and Absence Management configuration and support. Experience with support multiple clients on Workday Time and Absence At least one implementation experience on Workday Time Tracking and Absence Management Ability to gather and analyse business requirements Experience in leading or participating in full Workday project life cycles, including planning, design, testing, and deployment. Strong troubleshooting and problem-solving skills. Excellent communication and interpersonal skills. Strong documentation and presentation skills. Workday certification(s) in Time Tracking and Absence Management is a plus. Experience with Workday HCM or Payroll modules is a plus. Additional Information Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion

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2.0 - 4.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Role Description Role Proficiency: Acts under very minimal guidance to develop error free code; testing and documenting applications Outcomes Understand the applications features and component design and develop the same in accordance with user stories/requirements. Code debug test and document; and communicate product/component/feature development stages. Develop optimized code with appropriate approach and algorithms following standards and security guidelines independently Effectively interact with customers and articulate their input Optimise efficiency cost and quality by identifying opportunities for automation/process improvements and agile delivery models Mentor Developer I – Software Engineering to become more effective in their role Learn technology business domain and system domain as recommended by the project/account Set FAST goals and provide feedback to FAST goals of mentees Measures Of Outcomes Adherence to engineering processes and standards (coding standards) Adherence to schedule / timelines Adhere to SLAs where applicable # of defects post delivery # of non-compliance issues Reduction of reoccurrence of known defects Quickly turnaround production bugs Meet the Defined productivity standards for project Completion of applicable technical/domain certifications Completion of all mandatory training requirements Configure Outputs Expected: Follow configuration process Test Create and conduct unit testing Domain Relevance Develop features and components with good understanding of the business problem being addressed for the client Manage Defects Raise fix retest defects Estimate Estimate time effort and resource dependence for one's own work Mentoring Mentor junior developers in the team Set FAST goals and provide feedback to FAST goals of mentees Document Create documentation for one's own work Manage Knowledge Consume and contribute to project related documents share point libraries and client universities Status Reporting Report status of tasks assigned Comply with project related reporting standards/process Release Adhere to release management process Design Understand the design/LLD and link it to requirements/user stories Code Develop code with guidance for the above Skill Examples Explain and communicate the design / development to the customer Perform and evaluate test results against product specifications Develop user interfaces business software components and embedded software components Manage and guarantee high levels of cohesion and quality Use data models Estimate effort time required for own work Perform and evaluate tests in the customers or target environments Team player Good written and verbal communication abilities Proactively ask for and offer help Knowledge Examples Appropriate software programs / modules Technical designing Programming languages DBMS Operating Systems and software platforms Integrated development environment (IDE) Agile methods Knowledge of customer domain and sub domain where problem is solved Additional Comments Job Description: L2 Support Software Engineer (2-4 Years Experience) – US Healthcare Enrollment Position Overview We are seeking a dedicated L2 Support Software Engineer with 2-4 years of experience to join our team. The ideal candidate should possess: Strong skills in .NET development and MS SQL along with a solid understanding of the US healthcare insurance domain. This role involves providing second-level technical support for critical applications, troubleshooting issues, and ensuring seamless operations in a fast-paced healthcare environment. Open to support the overlapping US shift hours. 1430 HRS to 2330 HRS IST. Support “on call” during the weekdays and weekends on rotation basis. Self-motivated and should bring in the support thought process while working on the tickets assigned. ________________________________________ Key Responsibilities Incident Management: o Analyze, troubleshoot, and resolve technical issues reported by L1 support or end-users within defined SLAs. o Collaborate with cross-functional teams to escalate and resolve complex issues. Application Support: o Monitor application performance and ensure uptime for US healthcare systems. o Perform root cause analysis (RCA) for recurring issues and suggest long-term solutions. Database Management: o Write, modify, and optimize MS SQL queries to troubleshoot and resolve data-related issues. o Ensure database integrity and compliance with healthcare data security regulations. Development and Automation: o Utilize .NET to build or enhance tools that improve operational efficiency. o Automate recurring support tasks to reduce manual effort and improve accuracy. Documentation and Reporting: o Maintain up-to-date documentation for troubleshooting, configuration, and issue resolution. o Generate and share regular support metrics and reports with stakeholders. ________________________________________ Required Skills Technical Skills: o Proficiency in .NET Framework/Core and related technologies (C#, MVP, etc.). o Strong hands-on experience with MS SQL (queries, stored procedures, optimization). o Familiarity with debugging tools and monitoring solutions. Domain Knowledge: o Understanding of US healthcare insurance workflows (claims, coding, payments). o Familiarity with HIPAA compliance and healthcare data handling. Soft Skills: o Excellent problem-solving and analytical abilities. o Strong communication skills to liaise with technical and non-technical stakeholders. o Ability to manage time effectively and prioritize multiple tasks. Skills Net,.Net Framework,Ms Sql

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3.0 years

0 Lacs

Gurugram, Haryana, India

On-site

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills & Competencies Deep expertise in Salesforce administration, including configuration, automation tools (Flows, Process Builder), security models, and data management. Strong analytical and problem-solving skills with a keen attention to detail and the ability to translate data into actionable insights. Excellent communication and interpersonal skills, with a proven ability to collaborate with stakeholders and provide effective user support and training. Qualifications Bachelor’s degree or equivalent experience with 3+ years in a hands-on Salesforce Administrator role. Salesforce certifications are a strong plus. Role & Responsibilities Administer and configure the Salesforce platform (Classic & Lightning), implementing workflows, process automation, and security models to meet business requirements. Manage data integrity through cleansing, migration (Data Loader/Workbench), and the development of insightful reports and dashboards to support business decisions. Serve as the primary technical support contact for all Salesforce users, providing troubleshooting, training, and documentation to drive user adoption and proficiency. Collaborate with stakeholders to analyze business processes, identify opportunities for improvement, and implement automation to enhance system efficiency. Stay current with Salesforce releases and new features, evaluating and implementing them to continuously improve the platform. Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

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1.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Employment Type: Salaried role with Benefits, PF Location: 4x a week in Chennai Duration: 1 year engagement with extensions Joining Date: Must be within 30 days Working Hours: 40 HRS/ week Pay Range: 15-18 LPA Must-Have Skills & Experience 7+ years of experience in Network Security and Firewall management Expertise with Palo Alto Networks, including: Firewalls: 3400, 3800, 5200, 5400 series Panorama Prisma Access / Strata Cloud Manager Expertise with Cisco Systems, including: Firewalls: Firepower 2100, 3100, 4100, 9300 series; Meraki MX67, MX68; ASA and FTD deployments Management tools: Cisco Security Manager, Firepower Management Center, Meraki Admin Console Routers/Switches: ISR1100, ASR100x, C8500, Nexus 9300, 9500 Strong Network Engineering and Network Security background Hands-on experience with: Setup, configuration, troubleshooting, management, and upgrades of network devices Code upgrades and peer review of change controls Scripting and automation Consulting and customer support for Extranet solutions 3rd level technical support and outage management Ability to provide technical training to Service Desk, Operations, and other stakeholders

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5.0 years

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New Delhi, Delhi, India

On-site

About Company SquadCX is a leading provider of customer experience and digital transformation solutions, committed to enabling global businesses with flexible, scalable, and affordable talent. We specialize in IT, customer service, backend operations, and business support across industries like SaaS, Ecommerce, and Real Estate. Our mission is to deliver excellence through a global workforce, helping businesses achieve efficiency, innovation, and growth. Role Description Position: SAP Front End Developer (MCFU) Location: On Site – New Delhi Timings: Regular Role Type: Full Time Notice Period: Immediate joiners preferred Compensation: Competitive salary based on experience and skillset Experience: 5+ years S alary Package: Competitive, based on expertise We are looking for an experienced SAP Front End Developer with strong expertise in MCFU configurations and SAPUI5 development. The ideal candidate will have hands-on experience with end-to-end activation of OData and UI5 services, SPRO configuration, and responsive UI/UX design. You will be responsible for delivering accessible, high-performance, and visually engaging user interfaces that comply with WCAG standards. Key Skills Required SAP Front End UI/UX development expertise with MCFU configurations in SPRO End-to-end activation of OData services and UI5 services Strong proficiency in HTML5, CSS3, JavaScript, TypeScript, jQuery, Emailer Experience in responsive web design & development Familiarity with frameworks and libraries relevant to SAPUI5 and Fiori Knowledge of web accessibility and WCAG compliance Understanding of SAP Gateway and integration with backend systems Key Responsibilities Develop and maintain SAPUI5 and Fiori-based front-end applications Perform SPRO configuration for MCFU functionalities Activate and manage OData and UI5 services end-to-end Ensure applications are responsive, cross-browser compatible, and performance-optimized Implement WCAG-compliant designs for accessible user experiences Collaborate with functional consultants and back-end developers to ensure seamless integration Utilize modern frameworks, libraries, and coding best practices in development Ideal Candidate 5+ years of SAP front-end development experience, including MCFU projects Strong problem-solving and debugging skills Solid understanding of responsive and accessible web design principles Excellent communication and collaboration abilities Prior experience in SAP S/4HANA environments preferred

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18.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Frontend Arts brings together deep industry expertise and the latest IT advancements to deliver world-class digital transformation services to our clients. We partner with leading companies across industries to create innovative solutions that drive performance and growth. We are focused in technology innovation to accelerate the digital transformation of our customers, end users with a modern process driven development cycle ensuring high quality and scalable solutions that is compliant, secure, high performance and reliable. Immediate joiners or candidates with notice period up to 45 days/less are highly preferred Location: PAN INDIA Lead end-to-end Oracle Cloud transformation and modernization projects, ensuring timely, budgeted, and quality-driven delivery. 18+ years of experience in project management with a strong focus on digital transformation and Oracle Cloud implementations. Deep expertise in Oracle Cloud (configuration, customization, integration) and related digitalization initiatives. Engage and collaborate with key business stakeholders to translate business requirements into scalable Oracle Cloud solutions. Manage, guide, and mentor a diverse team of consultants and developers throughout the project lifecycle. Ensure strong risk management practices to proactively address and mitigate potential project challenges. Maintain high standards of quality assurance, adhering to best practices and industry benchmarks. Handle change management effectively—scope, timeline, and cost adjustments—minimizing disruption. Provide regular progress updates and reports to senior management and executive stakeholders. Excellent interpersonal, leadership, and communication skills to drive cross-functional collaboration. Strong problem-solving and analytical thinking with a focus on innovation and business value. Willingness to travel as required for project delivery and stakeholder engagement. Frontend Arts is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and contractors. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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30.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Position Overview Founded in 1993 and headquartered in Austin, Texas, Baxter Planning is a dynamic and rapidly global growing company setting the standard for SaaS in the service supply chain space. With a world-class SaaS platform, BaxterPredict, and unique PaaS (Planning as a Service) solutions, our technologies and professionals help enterprise customers plan billions in service parts inventory every day, enabling them to drive inventory reduction while delivering improvements in service levels. Baxter Planning combines the flexibility of a start up with the stability of an established company, leveraging more than 30 years of industry expertise to support a rapidly growing customer base. We offer excellent benefits, an exciting and supportive work environment, and work-life balance. This role ensures the reliable operation and continuous improvement of Baxter Planning’s production environment. You will support scheduled processes, troubleshoot complex issues, and collaborate with internal teams to configure and optimize our supply-chain platform. Your contributions will directly impact customer success and operational excellence. If you thrive in a fast-paced environment, love digging into data pipelines, and communicate complex ideas clearly, you’ll fit right in. Purpose, Scope and Responsibilities: Support and document scheduled production processes Monitor batch jobs, data loads, and integrations Maintain automation, standard operating procedures, and change logs Troubleshoot complex application and environment issues Coordinate with infrastructure, network, and development teams to resolve incidents Assist with the configuration and operational deployment of Baxter Planning software Development of solutions to connect customer systems and extract and transform data Validate and test configurations against business requirements Effectively investigate issues/incidents and communicate findings in a root cause analysis Job Requirements: Bachelor’s degree, or equivalent experience preferred 3-4 years of experience in a similar or related role Comfortable working in Linux environments and using command-line tools Proficient in SQL (PostgreSQL) Strong analytical mindset with a passion for root-cause investigation Willing to step outside the lines to get things done. Be detail oriented and reliable Able to work both in a team environment and independently with minimal direction Good interpersonal, written and oral communication skills Preferred Qualifications Experience with supply-chain planning systems Exposure to AWS cloud platform Proficiency with ETL frameworks Company Culture At Baxter Planning, we foster a culture of collaboration, continuous learning, and innovation. You’ll join a tight-knit team that values: Open communication and knowledge sharing Ownership of projects and proactive problem solving Celebrating milestones and recognizing individual contributions Investing in professional growth through training and mentorship Balancing focused work with a healthy work-life rhythm Why Baxter Planning Play a critical role in keeping global supply chains running smoothly Collaborate with a diverse group of engineers, analysts, and domain experts Access continuous learning and development opportunities in data engineering and analytics Enjoy competitive compensation, comprehensive benefits, and flexible work arrangements Ready to join us and drive supply-chain excellence through reliable production support? Apply now and help ensure our planning engine runs flawlessly. Powered by JazzHR efb5jGPyPg

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5.0 years

0 Lacs

India

Remote

Oracle HCM Benefits Consultant Location: Offshore (Remote) – Must work US Eastern Time Zone hours Contract Type: Long-term Contract (through Jan 31, 2026) Start Date: ASAP Overview We are seeking an experienced Oracle HCM Benefits Consultant to support HR and Payroll operations. The ideal candidate will have deep expertise in Oracle HCM Cloud – Benefits configuration, troubleshooting, and optimization. You will work closely with HR, Payroll, and IT to ensure accurate and efficient benefits administration. Key Responsibilities Configure, maintain, and enhance Oracle HCM Cloud – Benefits in line with business needs. Collaborate with HR and Payroll to gather requirements, provide solutions, and implement updates. Manage open enrollment setup, testing, and execution. Troubleshoot and resolve benefits-related system issues quickly and effectively. Develop test scripts, conduct unit/integration testing, and support UAT. Maintain documentation, process flows, and knowledge transfer materials. Advise on Oracle HCM best practices and compliance requirements. Liaise with Oracle Support as needed to resolve issues. Required Skills & Experience 3–5+ years of hands-on Oracle HCM Benefits configuration and support. Proven experience with open enrollment, plan setup, eligibility profiles, rates, and life event processing. Strong understanding of US benefits regulations and compliance. Experience with Fast Formulas, HCM Extracts, and HDL preferred. Ability to work independently in a virtual team environment. Strong analytical, problem-solving, and communication skills. Must be able to work 8am–5pm ET full-time. Preferred Qualifications Oracle HCM Cloud certification in Benefits. Experience with other HCM modules (Core HR, Payroll, Absence Management). Background in large-scale implementations or upgrades. Engagement Details Start Date: ASAP Duration: Until Jan 31, 2026 Hours: US Eastern Time Zone (8am–5pm ET) Location: Offshore (Remote) US experience required

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3.0 - 5.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Job description: Job Description Role Purpose The purpose of this role is to work with Application teams and developers to facilitate better coordination amongst operations, development and testing functions by automating and streamlining the integration and deployment processes ͏ Do Align and focus on continuous integration (CI) and continuous deployment (CD) of technology in applications Plan and Execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain — from planning, coding and building, testing, staging, release, configuration and monitoring Manage the IT infrastructure as per the requirement of the supported software code On-board an application on the DevOps tool and configure it as per the clients need Create user access workflows and provide user access as per the defined process Build and engineer the DevOps tool as per the customization suggested by the client Collaborate with development staff to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure Leverage and use tools to automate testing & deployment in a Dev-Ops environment Provide customer support/ service on the DevOps tools Timely support internal & external customers on multiple platforms Resolution of the tickets raised on these tools to be addressed & resolved within a specified TAT Ensure adequate resolution with customer satisfaction Follow escalation matrix/ process as soon as a resolution gets complicated or isn’t resolved Troubleshoot and perform root cause analysis of critical/ repeatable issues ͏ Deliver No Performance Parameter Measure 1.Continuous Integration,Deployment & Monitoring100% error free on boarding & implementation2.CSATTimely customer resolution as per TAT Zero escalation ͏ ͏ Mandatory Skills: DevOps . Experience: 3-5 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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5.0 - 8.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Job description: Job Description Role Purpose The purpose of this role is to work with Application teams and developers to facilitate better coordination amongst operations, development and testing functions by automating and streamlining the integration and deployment processes ͏ Do Align and focus on continuous integration (CI) and continuous deployment (CD) of technology in applications Plan and Execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain — from planning, coding and building, testing, staging, release, configuration and monitoring Manage the IT infrastructure as per the requirement of the supported software code On-board an application on the DevOps tool and configure it as per the clients need Create user access workflows and provide user access as per the defined process Build and engineer the DevOps tool as per the customization suggested by the client Collaborate with development staff to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure Leverage and use tools to automate testing & deployment in a Dev-Ops environment Provide customer support/ service on the DevOps tools Timely support internal & external customers on multiple platforms Resolution of the tickets raised on these tools to be addressed & resolved within a specified TAT Ensure adequate resolution with customer satisfaction Follow escalation matrix/ process as soon as a resolution gets complicated or isn’t resolved Troubleshoot and perform root cause analysis of critical/ repeatable issues ͏ Deliver No Performance Parameter Measure 1.Continuous Integration,Deployment & Monitoring100% error free on boarding & implementation2.CSATTimely customer resolution as per TAT Zero escalation ͏ ͏ Mandatory Skills: DevOps . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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0.0 - 3.0 years

0 Lacs

Pune, Maharashtra

On-site

Summary: The SAP S/4HANA PM & Service Module Consultant will be responsible for implementing, configuring, and optimizing the SAP S/4HANA Plant Maintenance (PM) and Service modules to meet business needs. This role requires collaboration with various teams to ensure effective process design, integration, and training. Key Responsibilities: Requirement Gathering & Analysis Conduct business process analysis and gather requirements for SAP PM and Service modules. Work closely with stakeholders to understand business needs, pain points, and objectives. System Configuration & Customization Configure SAP S/4HANA PM & Service modules according to the business requirements. Develop and customize SAP functionalities, including equipment management, maintenance planning, work order management, and service contract management. Set up integration points with other SAP modules like MM, FICO, PP, and SD. Solution Design & Implementation Design end-to-end SAP PM and Service solutions, including preventive maintenance, corrective maintenance, service orders, and billing. Define and implement solutions for equipment tracking, spare parts management, and maintenance planning. Develop service management functionalities, including service requests, notifications, and warranty tracking. Data Migration & Integration Lead or support data migration efforts for PM and Service master data, transactional data, and historical data. Ensure seamless integration with external systems (if required), such as IoT, condition monitoring, and predictive maintenance solutions. Testing & Quality Assurance Create test cases, conduct unit and integration testing, and coordinate User Acceptance Testing (UAT). Ensure solution meets performance, security, and compliance requirements. Documentation & Training Develop functional and technical documentation for configuration, customization, and end-user guides. Provide training to end-users and support teams on SAP PM & Service functionalities and best practices. Post-Implementation Support Offer go-live support, troubleshoot issues, and resolve incidents related to SAP PM and Service modules. Monitor system performance and continuously enhance functionality and usability. Stakeholder Management & Communication Engage with business stakeholders, IT teams, and third-party vendors to ensure project milestones and goals are met. Serve as a point of contact for all SAP PM and Service-related queries, enhancements, and continuous improvement initiatives. Continuous Improvement Stay updated with SAP S/4HANA updates, patches, and new features. Identify opportunities to leverage new SAP functionalities, including predictive maintenance, asset management, and mobile solutions for field services. Qualifications: Education : Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field. Experience : 3-5+ years of experience in SAP Plant Maintenance and Service Module implementation and support. Prior experience with SAP S/4HANA and understanding of PM/Service processes. Proven track record in managing end-to-end implementations, from blueprinting to post-go-live support. Skills : Expertise in SAP S/4HANA PM and Service module configuration and customization. Knowledge of integration with other SAP modules (e.g., MM, FICO, PP, and SD). Strong analytical and problem-solving skills. Excellent communication and stakeholder management skills. Ability to work in a dynamic and cross-functional environment. Preferred Skills: Familiarity with SAP Fiori and SAP Intelligent Asset Management (IAM). Experience with SAP Activate methodology. Exposure to industry best practices in maintenance and service management, such as ISO 55000 (Asset Management Standards). Location: 3 months travel to Oman. Job Types: Full-time, Permanent Pay: ₹800,000.00 per year Benefits: Provident Fund Ability to commute/relocate: Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Ready to travel Oman for 9 months at cutomer location. Experience: SAP: 3 years (Preferred) Work Location: In person

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2.0 years

0 Lacs

Gurugram, Haryana, India

On-site

JOB DESCRIPTION: SENIOR CUSTOMER EXPERIENCE MANAGER | ANDAMEN 🏛️ COMPANY DESCRIPTION Andamen is amongst India’s leading men’s bridge-to-luxury DTC fashion brand, known for our timeless designs, premium craftsmanship, and commitment to delivering an exceptional customer experience. Launched in 2016, we have over two lakh customers, and operate in six product categories and 6 digital distribution channels. Our e-commerce platform is our largest channel, and we’re looking for a Head of CX who can support and also drive the hyper growth the channel is achieving (by leading efficient operations and driving revenue) while making every customer feel genuinely seen and valued. Andamen is part of the Impulse Group, one of India’s leading fashion supply chain companies. Impulse provides comprehensive design-to-delivery supply chain services to a global fashion brands and retailers including ASOS, SuperDry, Next, Paul Smith, Shinsegae (Samsung Group), Walmart, Amazon, Myntra. The product categories include apparel, accessories, footwear, leather garments, home furnishings, costume jewellery and hard goods. Founded in 1982, Impulse has over 400 employees across India, Bangladesh, UK, Korea, USA, Canada. https://www.andamen.com/about-us 🔷 ROLE DESCRIPTION Lead Andamen’s customer experience vision: designing, executing, and optimising every touchpoint across customer purchase and lifecycle journeys. You’ll own the balance between world-class service , operational efficiency , and revenue-driving retention , embedding our brand ethos (“World-Class, Indian at Heart”) into every interaction. This is a builder role . You’ll inherit a functional base but will be expected to redesign processes, implement new tech, and build a culture where every team member is a brand ambassador . The role reports directly to the Founder and CEO. 🎯 KEY RESPONSIBILITIES CX Strategy & Leadership Define and execute a 2-3 year CX roadmap aligned with brand, retention, and profitability goals. Own NPS, CSAT, First Contact Resolution (FCR) , repeat purchase rate, and CX-driven revenue targets. Champion the voice of the customer at the leadership table, influencing product, marketing, and ops. Operational Excellence Oversee customer support channels (voice, WhatsApp, email, chat, social DMs, in-store escalations). Implement SLA-driven processes for response, resolution, escalation and re-delight. Drive efficiency through process automation, self-service portals, AI/chatbot integration . Team Building & Development Lead, build, mentor and scale a multi-layered CX team (managers, associates, QA specialists). Build a QA and training function to ensure consistent, brand-aligned service delivery. Data & Insights Use CX analytics to identify friction points and revenue opportunities. Implement VOC (Voice of Customer) loops with product and merchandising teams. Present monthly CX performance dashboards with actionable insights. Retention & Loyalty Partner with CRM and marketing teams to reduce churn and increase CLV . Leverage post-purchase touchpoints for upsell/cross-sell opportunities without hurting brand trust. Technology & Tools Own selection, configuration, and ROI of CX platforms (OMS, helpdesk, AI tools). Drive integrations with website, logistics, order management, and payment systems for seamless updates. ✅ KEY QUALIFICATIONS 7-10 years in customer experience/service leadership in premium/luxury retail, e-commerce, or hospitality . Proven track record in establishing and scaling CX functions while driving measurable business outcomes, making CX a growth lever, not just a cost centre . Comfortable building from scratch in a fast-paced environment, hands-on with CX and ecommerce metrics and tools (Gorgias, Zendesk, Shopify, EasyEcom, Return Prime, etc.). Can marry brand and business, strategy and operations, and design world-class standards with Indian market realities . Strong cross-functional abilities: work with tech, marketing, finance, and ops. Empathy-driven leadership with high people management capability. 🚀 WHY JOIN US Opportunity to scale your role to an AVP level in 2-3 years . Competitive salary and PLIs (Performance-Linked Incentives). Be part of a fast growing, ambitious fashion brand defining Indian design on a global stage and capturing market share in India’s premium+ to bridge-to-luxury segment. Work with a highly entrepreneurial, mission-driven founding team. Own the entire function end-to-end, operate with autonomy, speed, and data-led decision-making. We have a very high paced, collaborative work culture focussed on results, not attendance, with ample room for innovation. We’re building one of India’s most admired bridge-to-luxury brands, where every interaction reflects our ambition and soul. You’ll flourish if you truly desire crafting world-class, Indian-at-heart experiences that inspire loyalty, trust, and pride.

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0.0 - 2.0 years

3 - 4 Lacs

Kengeri Satellite Town, Karnataka

On-site

ob Title: Network Administrator / Network Engineer (Cisco) Location: S-Vyasa University, RR Nagar, kengeri Employment Type: Full-Time Experience Required: 2 Industry: IT / EdTech / Corporate Job Summary: We are looking for a skilled and proactive Network Administrator / Network Engineer with 2–3 years of experience in managing and troubleshooting Cisco-based networks. The candidate will be responsible for maintaining the stability, integrity, and efficiency of our network infrastructure across multiple locations, ensuring seamless connectivity and uptime. Key Responsibilities: Configure, manage, and troubleshoot Cisco routers, switches, firewalls , and wireless controllers. Monitor network performance and ensure system availability and reliability. Perform network maintenance and system upgrades including service packs, patches, and security configurations. Manage LAN, WAN, and VPN connections, ensuring secure and efficient network operation. Collaborate with IT and classroom support teams to provide networking solutions for training labs and virtual classrooms. Ensure network security through firewalls, access controls, and regular audits. Maintain network documentation, including topology diagrams, configurations, and change logs. Respond to and resolve network support tickets in a timely manner. Required Skills & Qualifications: Bachelor’s degree in Computer Science, Information Technology, or related field. 2–3 years of hands-on experience in Cisco network administration or engineering. Strong knowledge of Cisco networking hardware and software. Experience in routing protocols (OSPF, EIGRP, BGP) and switching technologies (VLANs, STP, EtherChannel). Proficient in troubleshooting Layer 2/Layer 3 network issues. Basic knowledge of network monitoring tools and packet analyzers. Solid understanding of network security practices. Preferred Qualifications: CCNA certification (Cisco Certified Network Associate) is a must; CCNP is a plus. Experience with cloud networking (AWS, Azure) or software-defined networking (SDN). Familiarity with firewall configuration and security appliances (Cisco ASA, Fortinet, etc.). Salary: Competitive, based on experience Right candidates drop your resume at archana@activeedu.com/ contact at 8431911131, (Kindly note : Near by candidates should apply, location-Kengeri, very near to Pattanagere Metro station). Job Type: Full-time Pay: ₹360,000.00 - ₹480,000.00 per year Benefits: Provident Fund Ability to commute/relocate: Kengeri Satellite Town, Karnataka: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Two: 2 years (Required) Language: English (Required) License/Certification: L CISCO (Required) Location: Kengeri Satellite Town, Karnataka (Required) Work Location: In person

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0 years

0 Lacs

India

Remote

Job Title: LemonEdge Implementation Consultant Location: 100% Remote Rate: Market Overview: We are seeking experienced LemonEdge Implementation Consultants to support the deployment and configuration of LemonEdge — an accounting software platform for private equity firms. Responsibilities: Lead and execute LemonEdge software implementations for private equity clients. Configure, test, and validate system setup based on business requirements. Collaborate with client teams to ensure smooth adoption and user enablement. Troubleshoot and resolve functional issues during implementation. Requirements: Proven experience with LemonEdge software implementations. Strong understanding of accounting processes within private equity environments. Excellent communication and client-facing skills. Ability to work independently in a remote environment. Contract Type: Open to C2C or W2.

Posted 21 hours ago

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5.0 years

0 Lacs

Indore, Madhya Pradesh, India

On-site

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP Project System (PS) Good to have skills : NA Minimum 5 Year(s) Of Experience Is Required Educational Qualification : Any graduation min 15 years of education required Summary: As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project goals are met, facilitating discussions to address challenges, and guiding the team in implementing effective solutions. You will also engage in strategic planning and decision-making processes to enhance application performance and user experience, ensuring that all stakeholders are aligned with the project objectives. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate training and knowledge-sharing sessions to enhance team capabilities. - Monitor project progress and ensure adherence to timelines and quality standards. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Project System (PS). - Strong understanding of project management methodologies. - Experience with application design and configuration. - Ability to analyze and resolve complex technical issues. - Familiarity with integration processes and tools related to SAP. Additional Information: - The candidate should have minimum 5 years of experience in SAP Project System (PS). - This position is based at our Indore office. - Any graduation min 15 years of education required.

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1.0 - 3.0 years

0 Lacs

Chennai, Tamil Nadu, India

Remote

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity Java, Spring, GW PC Developer with 1 to 3 years of experience Your Key Responsibilities Need to support Guidewire PC Developer for supporting applications including technology stack (PE, CE – Producer Engage, Customer Engage), Java, Spring boot, Hibernate, Angular/ ReactJS and AWS Must be flexible to work in shifts (Rotational Shift – India Shift/UK shift) and On Call Support on a roster-ed rotational basis. Design, build, and support the Business Objects environment and services Experience using BO Client tools such as IDT, UDT & Web Intelligence Be responsible for Business Objects reports and universe architecture and design Able to troubleshoot Business Objects report performance issues and raise SAP cases where needed Advanced knowledge of AIX Can troubleshoot basic configuration/script & integrations issues Can work independently and collaboratively with customers and delivery teams on implementations and remote services. Exhibits punctual and attentive attendance at all project meetings including: requirements review and validation sessions, SCRUM ceremonies. Strong communication, presentation, and writing skills to engage with stakeholders, gather requirement, provide demos and obtain sign off. Good understanding of ITIL v3/v4 processes. Must be able to understand the existing customizations of SP and replicate the same on ESC or provide acceptable alternative. Experience in maintenance and support, maintenance, configuration, testing, integration, and deployment. Manages the middleware applications which has various interfaces including Guidewire system. Design, modifies and implements changes to the existing applications built in Java, Spring boot & Hibernate. Skills And Attributes For Success Deep understanding of Java, Angular & hibernate, implementation, architecture and components. Must have experience in Java, Angular, Hibernate, Spring boot and AWS Well versed in development streams - Working knowledge of Core Java, J2EE, XML, Web Services (SOAP/REST), ANT Strong in SQL, Spring, Hibernate, Castor, any Enterprise Messaging System Should have strong knowledge and experience on Tomcat and or Websphere/WebLogic Real time knowledge and experience on enterprise system integration, preferably from Insurance domain background. Experience in Insurance domain, preferably in Property & Casualty. Should have understanding and experience of software development best practices. Excellent business communication skills Excellent leadership skills Prior Client facing experience Experience with tools like Service-now, JIRA, soap-ui, eclipse IDE, SVN, Jenkins. Understand service management and change management activities, along with SLAa and estimator tools. Should have worked on incident management and problem management. To qualify for the role, you must have Java, Spring Boot, Hibernate, ReactJS/ Angular, GW Portal Proficiency with Development Tools Core Java, J2EE, XML, Web Services (SOAP/REST), ANT SQL, Spring, Hibernate, Castor, any Enterprise Messaging System Tomcat and or Web sphere/WebLogic. Certification: ITIL certification (Good to have), GW certification, AWS What We Offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Posted 21 hours ago

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4.0 years

0 Lacs

Kolkata, West Bengal, India

On-site

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. MSD CRM Technical Senior Job purpose: A D365 CRM Architect with deep hands-on knowledge of D365 CRM Configuration, customization within multiple CRM modules (Sales, Service and Marketing). Your client responsibilities: Work on CRM engagements to design the next generation digital architecture Be involved in analyse and design phases of a project Responsible for collaboration with client teams to understand the business requirements and translate it to solutions. Execute & participate in application design sessions and make solution recommendations Deep understanding of Integration & Data Migration methods/tools within D365 CRM Deep knowledge of configuring and customizing CRM application Develop CRM Application using .NetPlugins/ASP.Net extensions Ensuring that design is in line with the business requirements Work cooperatively in a team environment Remain flexible on changing workloads Your people responsibilities: Building a quality culture Foster teamwork and lead by example Training and mentoring of project resources Participating in the organization-wide people initiatives Key skills: Minimum 4+ years of CRM Configuration & Customization experience is must. Must have done hands-on development – writing plugins Must have done worked on large transformation programs in onshore offshore delivery model Must have worked on client facing engagements Design and coding experience in skills viz. (Visual Studio, C# and IIS-Dynamics CRM) Experience in agile delivery and deployment , continuous integration and build processes Familiar with relational database concepts and SQL Strong analytical and problem solving skills; ability to work creatively in problem solving environment Excellent written and verbal communication skills BE/B.Tech./MCA/MBA with a sound industry experience of 8+ years Preferred skills: CRM Configuration & Customization (Plugins etc) D365 CRM Certified EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

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1.0 - 3.0 years

0 Lacs

Kolkata, West Bengal, India

Remote

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity Java, Spring, GW PC Developer with 1 to 3 years of experience Your Key Responsibilities Need to support Guidewire PC Developer for supporting applications including technology stack (PE, CE – Producer Engage, Customer Engage), Java, Spring boot, Hibernate, Angular/ ReactJS and AWS Must be flexible to work in shifts (Rotational Shift – India Shift/UK shift) and On Call Support on a roster-ed rotational basis. Design, build, and support the Business Objects environment and services Experience using BO Client tools such as IDT, UDT & Web Intelligence Be responsible for Business Objects reports and universe architecture and design Able to troubleshoot Business Objects report performance issues and raise SAP cases where needed Advanced knowledge of AIX Can troubleshoot basic configuration/script & integrations issues Can work independently and collaboratively with customers and delivery teams on implementations and remote services. Exhibits punctual and attentive attendance at all project meetings including: requirements review and validation sessions, SCRUM ceremonies. Strong communication, presentation, and writing skills to engage with stakeholders, gather requirement, provide demos and obtain sign off. Good understanding of ITIL v3/v4 processes. Must be able to understand the existing customizations of SP and replicate the same on ESC or provide acceptable alternative. Experience in maintenance and support, maintenance, configuration, testing, integration, and deployment. Manages the middleware applications which has various interfaces including Guidewire system. Design, modifies and implements changes to the existing applications built in Java, Spring boot & Hibernate. Skills And Attributes For Success Deep understanding of Java, Angular & hibernate, implementation, architecture and components. Must have experience in Java, Angular, Hibernate, Spring boot and AWS Well versed in development streams - Working knowledge of Core Java, J2EE, XML, Web Services (SOAP/REST), ANT Strong in SQL, Spring, Hibernate, Castor, any Enterprise Messaging System Should have strong knowledge and experience on Tomcat and or Websphere/WebLogic Real time knowledge and experience on enterprise system integration, preferably from Insurance domain background. Experience in Insurance domain, preferably in Property & Casualty. Should have understanding and experience of software development best practices. Excellent business communication skills Excellent leadership skills Prior Client facing experience Experience with tools like Service-now, JIRA, soap-ui, eclipse IDE, SVN, Jenkins. Understand service management and change management activities, along with SLAa and estimator tools. Should have worked on incident management and problem management. To qualify for the role, you must have Java, Spring Boot, Hibernate, ReactJS/ Angular, GW Portal Proficiency with Development Tools Core Java, J2EE, XML, Web Services (SOAP/REST), ANT SQL, Spring, Hibernate, Castor, any Enterprise Messaging System Tomcat and or Web sphere/WebLogic. Certification: ITIL certification (Good to have), GW certification, AWS What We Offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Posted 22 hours ago

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1.0 - 2.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Are you looking for an opportunity to contribute to a high-energy, dynamic, and fast-paced organization? Are you interested in joining a team where you can contribute to building the fun, people-centric, culture and brand? Then you're in the right place! Litmos develops eLearning solutions for top-performing companies. An established leader in the market since 2007, Litmos solutions include an easy-to-use LMS platform, a comprehensive learning content library, services to support success, and integrations with top workflow tools. Thousands of companies trust Litmos to create, curate, and connect learning to employees, customers, and partners. The solutions are used by more than 30 million people in 150 countries, across 35 languages. Find more information at www.litmos.com. As a CX Operations Provisioning Analyst you will play a key role in supporting the day-to-day operations of the Customer Experience team. You will play a critical role in ensuring customers are efficiently and accurately provisioned with the licenses and services they need. You will also support broader CX operations functions, helping to optimize systems, processes, and data to deliver exceptional customer experiences. This role is ideal for someone with a strong operational mindset, attention to detail, and a passion for improving customer journeys through data and process excellence. Key Responsibilities Manage the end-to-end provisioning of customer licenses, ensuring timely and accurate activation. Monitor license usage and proactively address overages or underutilization. Collaborate with Customer Success, Partner, Sales and Finance to ensure alignment on license entitlements and renewals. Maintain accurate records of license allocations and customer entitlements in internal systems. Maintain and optimize customer operations processes to support a seamless customer experience. Administer and analyze data in systems such as Salesforce and Gainsight to uncover trends and support customer success initiatives. Develop and deliver regular reporting and dashboards to key stakeholders. Support the configuration, troubleshooting, and documentation of CX tools and workflows. Assist in customer segmentation, journey mapping, and lifecycle tracking. Collaborate cross-functionally to improve operational efficiency and customer outcomes. Identify opportunities for process improvement and automation. Ensure data integrity across all CX platforms. Skills and Experience:- 1-2 years of experience in a Customer Experience, Customer Success, or Operations role, preferably within a SaaS or technology environment. Experience with license provisioning, entitlement management, or similar operational processes. Proficiency with CRM and customer success tools (e.g., Salesforce, Gainsight). Strong analytical skills and comfort working with data (Excel/Google Sheets). Detail-oriented with a process-driven mindset. Excellent communication and collaboration skills. Ability to manage multiple priorities in a fast-paced environment. Familiarity with reporting tools (e.g., Tableau, Power BI) is a plus. Exposure to process improvement methodologies (Lean, Six Sigma) is a plus. Salary:- 800,000 INR - 1,000,000 INR plus 10% bonus. As a learning company we believe in the potential of everyone; if you don't have experience in all the details mentioned in this job post, then we still encourage you to apply and we'll get back to you as soon as we can. We are an equal opportunity workplace employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. Applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Posted 22 hours ago

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1.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Career Family Guidewire Policy Center Support Role Type Technical Engineering The opportunity As a Staff Guidewire PolicyCenter Support Engineer (Staff 1-3 years), you will be responsible for developing, implementing, and supporting solutions within the Guidewire Policy Centre module. In addition, you will participate in maintenance and support activities to resolve production issues. You will work closely with business analysts, project managers, and other developers to ensure that our policy administration systems are efficient, reliable, and aligned with business objectives. Your Key Responsibilities Guidewire PolicyCenter Support and Maintenance (Staff 1-3 years). Responsible for designing, building, supporting, and performing defect fixes. Performing Root Cause Analysis and provide fixes. Designing, configuring, and supporting rating logic within Guidewire PolicyCenter, including development of rating worksheets, rate tables, and implementation of business rules to support complex rating requirements. Enhancements and code changes. Must be flexible to work in shifts (Rotational Shift – India Shift, US Shift) and On Call Support on a roster-ed rotational basis. Proactive monitoring. Manages the Guidewire PC Configuration & Integration. Designs, modifies and implements Guidewire product suite. Skills And Attributes For Success Deep understanding of Guidewire framework Policy Centre, implementation, architecture and components. Must have Guidewire PolicyCenter 9.0 version + technical/functional/cloud certification. Experience in designing, configuring, and supporting rating logic within Guidewire PolicyCenter, including development of rating worksheets, rate tables, and implementation of business rules to support complex rating requirements. Well versed in development streams - Configuration/Integration/Both Hands on experience in Java/J2EE like web services, API integration. Experience in production support activities like queue management, plug-in related issues, batch file generations. Experience with tools like Service-now, JIRA, soap-ui, eclipse IDE, SVN, Jenkins. Understand service management and change management activities, along with SLAa and estimator tools. Have exposure to working in shifts and on-call support. Should have worked on incident management and problem management. Should have idea on SDLC life cycle along with release planning and management. Working knowledge of Core Java, J2EE, XML, Web Services (SOAP/REST), ANT. Strong in SQL, Spring, Hibernate, Castor, any Enterprise Messaging System Should have strong knowledge and experience on Tomcat and or WebSphere/WebLogic What We Offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Posted 22 hours ago

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6.0 years

0 Lacs

India

On-site

Title: Manhattan Active WMS Functional Consultant Location: Bangalore (Oniste) Type: Fulltime with our client Requirement: Job Description: Manhattan Active WMS Functional Consultant with 6+ years of experience in supply chain operations, specifically within distribution and 3PL logistics. Candidate will work closely with solution architects to implement required functional configuration changes in Manhattan Active and provide ongoing support. Requirement: Minimum 6 years of experience in the supply chain domain. At least 2 years of hands-on experience with Manhattan Active WMS. Functional expertise in warehouse operations, distribution, and third-party logistics (3PL). Strong experience with Manhattan Active WMS configuration, implementation, and ongoing support. Experience in driving process improvements based on gap analysis between current practices and system capabilities. Work closely with distribution and 3PL operations teams to ensure smooth warehouse management system functionality. Troubleshoot and resolve functional issues, ensuring minimal disruption to DC operations. Provide support for Distribution Centres operating in both EST and PST time zones. Ability to effectively interface and collaborate with cross-functional teams. Excellent analytical, problem-solving, and troubleshooting skills. Strong communication and documentation skills.

Posted 22 hours ago

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7.0 years

0 Lacs

India

On-site

JD/Skills: We are looking for an experienced SAP FICO Consultant with in-depth expertise in SAP S/4HANA (Public and/or Private Cloud) environments. The successful candidate will be responsible for delivering robust Finance and Controlling solutions, aligning with industry best practices, and supporting digital transformation initiatives across enterprise clients. Key Responsibilities: Lead and support end-to-end SAP FICO implementations and rollouts in S/4HANA Cloud (Public and/or Private). Work closely with business stakeholders to gather requirements and translate them into functional specifications. Configure key SAP FICO modules including: General Ledger (GL) Accounts Payable (AP) Accounts Receivable (AR) Asset Accounting (AA) Bank Accounting Controlling (Cost Center, Profit Center, Internal Orders, Product Costing, COPA) Design and implement solutions for Financial Closing, Taxation, and Integration with SD/MM/PP modules. Support data migration (via LSMW, BAPIs, or Migration Cockpit) and cutover activities. Ensure solutions follow SAP best practices, compliance, and internal controls. Assist with unit testing, system integration testing (SIT) and user acceptance testing (UAT). Provide post-go-live support and drive continuous improvements. Collaborate with cross-functional teams and external stakeholders to ensure successful project delivery. Document business processes, functional specifications, configuration, and training materials. Required Skills & Qualifications: Minimum 7 years of hands-on SAP FICO experience, with at least 2 years in S/4HANA Cloud (Public or Private). Deep knowledge of finance & controlling processes, financial reporting, and integration with logistics modules. Experience with S/4HANA innovations like Universal Journal (ACDOCA), New Asset Accounting, and Embedded Analytics. Strong grasp of SAP Cloud solutions, Fiori apps, and SAP Activate methodology. Experience with integration to external systems, banking interfaces, and tax engines (e.g., Vertex, Sovos) is a plus. Excellent analytical and problem-solving skills with attention to detail. Ability to work independently and manage priorities in a dynamic project environment. Strong written and verbal communication skills to interact with technical teams and business stakeholders.

Posted 22 hours ago

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