Concierge Executive Architecture & Design Materials

Position Overview

Key Responsibilities

• Act as the front-facing guide for all visitors, offering tailored walk-throughs of material racks and interactive displays
• Understand and explain product information, material usage, finishes, and sustainability features
• Liaise with architecture and design professionals, ensuring their sampling or information requests are managed accurately and promptly
• Coordinate with internal inventory teams to track and update sample availability
• Support procurement-related inquiries, vendor coordination, and sample ordering processes
• Maintain a refined understanding of new materials added to the collection and their applications
• Assist in coordinating brand presentations, demos, and material launches on-site
• Work closely with the digital content and inventory teams to ensure location data, displays, and sample statuses are aligned

Required Qualifications

• Bachelor s degree in Architecture, Interior Design, Materials Management, Procurement, or related field
• 1-2 years experience in material sourcing, procurement coordination, or product handling in the architecture/design industry (Preferred)
• Excellent communication and interpersonal skills, with a warm and professional demeanor
• Strong understanding of construction materials, finishes, and design language
• Familiarity with inventory software (experience with Odoo is a plus)
• Attention to detail, organizational skills, and customer-first mindset
• Comfort with digital tools and screen-based information systems (training provided)

Preferred Traits

• Experience working in a design studio, showroom, or sample library
• Enthusiasm for emerging trends in building materials and sustainable practices
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