LRN Corporation specializes in corporate ethics and compliance, offering services aimed at fostering ethical behavior and decision-making within organizations.
Mumbai
INR 17.0 - 19.0 Lacs P.A.
Work from Office
Full Time
About LRN Do you want to use your Program Management expertise to help people around the world do the right thingJoin us at LRN to be a part of a global company where you can make an impact. LRN is a SaaS based e-Learning provider with a presence across US, EMEA, APAC and LatAm. More than 2,500 companies worldwide (including some of the world s most recognizable brands) utilize LRN services and leverage LRN e-learning courses to help navigate complex regulatory environments and foster ethical, responsible, and inclusive cultures. In partnership with LRN, companies translate their values into concrete corporate practices, training materials, and leadership behaviors that create a sustainable competitive advantage. By acting upon shared values, companies and their people find the means to out behave and outperform. About the role: The Program Manager is responsible for overseeing the successful delivery of all purchased deliverables for LRN clients. They act as a main point of contact for all client deliveries, working alongside a Client Success Manager (CSM) who is responsible for client account health and growth. Program Managers work in an oversight capacity with a cross-functional team of specialists to provide everything from implementation and bespoke project delivery to ongoing support and client services, including client support and escalation of delivery-related issues. Together with the CSM, the Program Manager ensures the client is happy with LRN and renews their contract at the end of each contract term. Your responsibilities will include: Drives client project plans by understanding client objectives and identifying opportunities for improvement. Understands client goals and works with the assists wider LRN and client team to ensure a successful execution of client strategy. Oversees and organises daily Delivery-related activities based on client requirements. Works with the CSM to prepare for Renewal. Devises and supports Growth initiatives. Alerts CSM to growth opportunities Works with other teams to develop budgets and project plans to ensure the client is using their contract to the full and getting best value for money. Evaluates (alongside the CSM) the client s use of the platform and tools; works with the team to suggest ongoing solutions and improvements. Develops detailed resourcing and project plans in Mavenlink to ensure projects are delivered on time and to budget. Monitors projects and oversees other team members Project during project delivery to ensure deliverables meet budget and timeline requirements. Reviews project plans in Mavenlink on a regular basis to ensure the project deliverables remain in line with the budget, schedule, and scope. Undertakes standard RAID (Risks, Assumptions, Issues and Dependencies) analysis and establishes project governance structure and processes. Maintains effective communication with clients and other project stakeholders. Maintains robust reporting of project status to all stakeholders (includes regular statement of accounts ) Manages client escalations during project delivery and post-implementation; includes day-to-day project issues as well as content, product, tech support and budget issues. Initiates corrective action where necessary to keep projects on track. Continually assesses potential risks and issues; maintains risk and issue logs, and contingency plans. Identifies inter-dependencies between stakeholder groups to ensure all are aligned and risks are identified, mitigated, and communicated. Manages multiple projects in parallel. Ensures all contract entitlements are in Mavenlink and proactively actions them with the client. Coordinates internally with the localization project team. Co-ordinates with the Resourcing Director to ensure we have the best resource available for each project and managing costs associate. Additional responsibilities: Depending on your background and business needs delivering Bespoke and/or Library projects. Overall Strong Program Management capabilities with 9+ years of Project Management experience. Strong stakeholder management and communication skills. Experience in Mavenlink project management tool Experience in eLearning projects or development of SAAS projects Excellent organization and communication skills. Strong interest in the eLearning domain. Excellent team motivator. Budget management, commercial and customer experience. Obsessed with delivering great client service. Organized and detail orientated. Able to zoom out - ability and agility to oversee entire portfolio. Highly professional Able to manage and co-ordinate multiple teams and projects. Able to multi-task, and work on your own initiative Understand what makes great training. Willing and able to travel.
Mumbai
INR 11.0 - 13.0 Lacs P.A.
Work from Office
Full Time
Position: Technical Support Specialist (Japanese) Location: Mumbai, India About LRN Do you want to use your support expertise to help people around the world do the right thingJoin us at LRN to be a part of a global company where you can make an impact. LRN is a SaaS based e-Learning provider with a presence across US, EMEA, APAC and LatAm. More than 2,500 companies worldwide (including some of the world s most recognizable brands) utilize LRN services and leverage LRN e-learning courses to help navigate complex regulatory environments and foster ethical, responsible, and inclusive cultures. In partnership with LRN, companies translate their values into concrete corporate practices, training materials, and leadership behaviors that create a sustainable competitive advantage. By acting upon shared values, companies and their people find the means to out behave and outperform. About the role: LRN team develops data specifically for a set of key product domains like eLearning, Disclosures, personalization and completions. We deal in AWS technologies like Redshift, S3, Glue, and Lambda. Youll build our data lake and partner with Product and BI teams to build new behavioral events, pipelines, datasets, models, and reporting to support their initiatives. Youll also assist to develop our analytics capabilities in Quicksight and build out our real time reporting capabilities. Your responsibilities will include: Provide support to internal and external customers on all aspects of LRN s proprietary applications (functions include: campaign set up, system generated e-mails, system reporting, user data management, and customization) Using defined systems and processes, keep both internal and external stakeholders updated as to the status of call tickets, requests, projects, issues, and changes. Update necessary tracking and reporting systems to ensure that group statistics can be tracked, managed and measured. Manage expectations of internal and external customers, ensuring capabilities are not exceeded to the detriment of the customer. Escalate issues related to capabilities where appropriate. Serve as an internal advocate for field personnel, as well as external customers. Prioritize requests based on need and impact. Work with internal stakeholders to address priorities. Prepare and present (in written and verbal forms) product information that will assist customers with the capabilities of LRNs systems. Maintain quality levels for all work related to customers requests. Ensure there is an ongoing dialog between LRN and each customer with whom the Partner Assistance Center team member is working. Collaborate with peers to discuss unique solutions and to document them. Perform other duties as assigned. Bachelor s Degree 4-6 years of L2/L3 level experience in a customer facing role in an application support environment. Proficient in Japanese language (Written and spoken)- Mandatory Excellent communication skills in
Mumbai
INR 12.0 - 14.0 Lacs P.A.
Work from Office
Full Time
Position: Translation Project Manager About LRN: Do you want to use your translation Project Manager service and sales experience to help people around the world do the right thing? Join us at LRN to be a part of a global company where you can make an impact. LRN is a fast-growing SaaS company providing ethics and compliance management solutions to help clients navigate complex regulatory environments and foster ethical and responsible cultures. After two recent acquisitions and significant organic growth we are proud to be serving nearly 3,000 clients across the US, EMEA, APAC, and Latin America. Our state-of-the-art platform offers clients an intuitive user interface, mobile app, robust analytics, and industry benchmarking enabling clients to create, manage, deliver, analyze, and audit their ethics and compliance programs to align with regulatory guidance. We help some of the world s most recognized brands reduce organizational risk - enabling them to focus on what they do best. About the role: LRN is seeking a Senior Translations Project Manager to join our global Translations Team, responsible for the management of all Ethics and Compliance library updates, educating the wider Project Management group regarding translation process and contributing to the overall strategy and approach to Localization. You will collaborate cross-functionally with internal teams in order to deliver translated courses on time, within budget and exceptional quality. We are seeking a professional who has 7 years experience working in the Localization industry, specifically with a TMS background and a min. of 5 years in a project management role. Coaching of more junior colleagues and experience as a Team Lead would be beneficial, as is a passion for managing people and projects. The successful applicant will have a keen interest in eLearning and is focused and commercially astute. The individual in this role will have the opportunity to: Project Management Own end-to-end project delivery for multiple complex localization projects. Collaborate with internal stakeholders to understand objectives, requirements, and opportunities for process improvements. Drive project plans, schedules, budgets, and scope while ensuring solid approach and maximum efficiency and timely delivery. Conduct Risk and Issue analysis and adhere to a robust governance structure to ensure appropriate project statusing and stakeholder management in the project and program management tool. Prepare and continuously update detailed project work plans with resourcing, localization timelines, and language deliverables. Monitor project progress and initiate corrective action plans when necessary. Quality & Risk Management Oversee QA workflows for translation and localization, ensuring quality standards are met in all target languages. Coordinate with internal teams and external vendors to ensure quality, consistency, and cultural relevance. Ensure compliance with translation memory (TM), CAT tool standards, and terminology management. Team & Vendor Leadership Set and lead on agenda items for quarterly business reviews with localization vendors. Lead internal translation teams in assigning tasks, reviewing deliverables, and optimizing workflows. Mentor junior project managers and contribute to training and onboarding of new team members. Cross-Functional Collaboration Engage with translation management system provider to overcome process or system challenges, optimizing the localization journey for quality, cost and time efficiencies. Engage with sales and account managers to align client expectations with delivery capabilities. Reporting & Communication Provide regular status reports to all internal stakeholders. Manage KPIs, dashboards, and performance reporting in tools like Mavenlink or similar PM platforms. Generate reporting from translation management system dashboards and present finding to LRN senior leadership Minimum 5+ years of experience in the localization industry with min. 5 years in a project management role. Proven experience managing multilingual content delivery and working with CAT tools and TMS platforms.
Mumbai
INR 6.0 - 9.0 Lacs P.A.
Work from Office
Full Time
Position: Graphic Designer (Contract) Location: Mumbai, India About LRN Do you want to use your Creative Graphic Design expertise to help people around the world do the right thing? Join us at LRN to be a part of a global company where you can make an impact. LRN is a SaaS based e-Learning provider with a presence across US, EMEA, APAC and LatAm. More than 2,800 companies worldwide (including some of the world s most recognizable brands) utilize LRN services and leverage LRN e-learning courses to help navigate complex regulatory environments and foster ethical, responsible, and inclusive cultures. In partnership with LRN, companies translate their values into concrete corporate practices, training materials, and leadership behaviors that create a sustainable competitive advantage. By acting upon shared values, companies and their people find the means to out behave and outperform. About the role: As a Graphic Designer for a leading e-Learning firm you will contribute to a wide range of projects where media is diverse and dependent on the specific client and deliverables. You will work with a variety of tools to provide quality design in concept layouts, visual storyboards, web, print and designing in Word, PowerPoint. The role will span across our Library and Bespoke teams with initial deployment to the pre-sales team assisting in generating high-quality and engaging visual content that supports our pre-sales activities. The ideal candidate should have strong design skills, proficiency creating concepts for various e-learning development tools, and excellent communication abilities to interact directly with clients and internal teams. Additionally, the ideal candidate will have some commercial awareness and consider things like efficiency and process improvement. Your responsibilities will include: Conceptualizing and creating concept statics (storyboards/sample layouts) using a range of tools from the Adobe product range through to traditional print software. Developing dynamic and engaging project materials that are creative, high quality and align with brand standards and client expectations. Taking written content and producing strong creative graphic ideas/solutions for a variety of media. Collaborating with Learning Directors, Learning Managers, Instructional Designers, Design Managers to produce visual content of a high client-facing standard. Managing time effectively to balance the demanding requirements of multiple concurrent products and schedules. Recognizing internal and client budget constraints to align designs and overall design approach. Cataloging new and existing concepts and assets for efficient future reuse. Establishing and maintaining a searchable repository of design samples. # Must have skills Minimum 4 yrs experience in relevant stream A talented designer with exceptionally strong conceptual visual design skills. High level of proficiency with Adob
Mumbai, Maharashtra
None Not disclosed
On-site
Not specified
Position: Graphic Designer (Contract) Location: Mumbai, India About LRN Do you want to use your Creative Graphic Design expertise to help people around the world do the right thing? Join us at LRN to be a part of a global company where you can make an impact. LRN is a SaaS based e-Learning provider with a presence across US, EMEA, APAC and LatAm. More than 2,800 companies worldwide (including some of the world’s most recognizable brands) utilize LRN services and leverage LRN e-learning courses to help navigate complex regulatory environments and foster ethical, responsible, and inclusive cultures. In partnership with LRN, companies translate their values into concrete corporate practices, training materials, and leadership behaviors that create a sustainable competitive advantage. By acting upon shared values, companies and their people find the means to out behave and outperform. About the role: As a Graphic Designer for a leading e-Learning firm you will contribute to a wide range of projects where media is diverse and dependent on the specific client and deliverables. You will work with a variety of tools to provide quality design in concept layouts, visual storyboards, web, print and designing in Word, PowerPoint. The role will span across our Library and Bespoke teams with initial deployment to the pre-sales team assisting in generating high-quality and engaging visual content that supports our pre-sales activities. The ideal candidate should have strong design skills, proficiency creating concepts for various e-learning development tools, and excellent communication abilities to interact directly with clients and internal teams. Additionally, the ideal candidate will have some commercial awareness and consider things like efficiency and process improvement. Your responsibilities will include: Conceptualizing and creating concept statics (storyboards/sample layouts) using a range of tools from the Adobe product range through to traditional print software. Developing dynamic and engaging project materials that are creative, high quality and align with brand standards and client expectations. Taking written content and producing strong creative graphic ideas/solutions for a variety of media. Collaborating with Learning Directors, Learning Managers, Instructional Designers, Design Managers to produce visual content of a high client-facing standard. Managing time effectively to balance the demanding requirements of multiple concurrent products and schedules. Recognizing internal and client budget constraints to align designs and overall design approach. Cataloging new and existing concepts and assets for efficient future reuse. Establishing and maintaining a searchable repository of design samples. Requirements # Must have skills Minimum 4 yrs experience in relevant stream A talented designer with exceptionally strong conceptual visual design skills. High level of proficiency with Adobe Photoshop, Illustrator is critical Broad knowledge of designing to a variety of eLearning industry tools Strong problem-solving and idea-generation skills. Excellent communication skills in English, both spoken and written. Knowledge of the eLearning industry a plus. Set up and management of archive of existing and newly created material and visual concepts. Collate existing concepts, moodboards from Library and Bespoke design teams Generate a templated, efficient design system. Ability to quickly reference and repurpose quality visual design work. Building out future efficiencies. Scalability, efficiency. # Good to have skills Degree in design or relevant work experience eLearning experience is preferred Working knowledge of Midjourney and other AI image generation tools SharePoint Commercial knowledge Benefits LRN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
maharashtra
INR Not disclosed
On-site
Full Time
You will be joining LRN as a Revenue Operations Analyst, a key role that involves providing analytical support for the sales organization. Your primary responsibilities will include conducting critical analytic initiatives such as forecasting, KPIs, competitive analysis, and configuration projects in Salesforce. You will also be leveraging Business Intelligence tools to help build sales insights. We are looking for an individual who can bring new ideas, develop creative solutions, and demonstrate a strong skill set and passion for problem-solving and operational excellence. As a Revenue Operations Analyst at LRN, you will be expected to gather business requirements and create scorecards/dashboards that showcase meaningful KPIs and actionable intelligence for senior leaders. Your role will require a solid working knowledge of design best practices, including data modeling, data transformation, and dashboard design. Success in developing business intelligence programs that drive revenue growth and enhance sales effectiveness will be a key measure of your performance. You should possess a demonstrated ability to analyze quantitative data to evaluate tactic effectiveness, ROI, and forecasting. To qualify for this role, you should have at least 4 years of relevant work experience in business analysis, reporting, strategy, analytics, or business intelligence within a sales environment. A Bachelor's degree in Business Administration, Finance, Economics, Computer Science, or a related field is required. You should be highly organized, detail-focused, possess strong multi-tasking skills, and be efficient in navigating ambiguous situations. Proficiency in Salesforce and advanced Excel skills are essential, while experience with Domo and Tableau is highly preferred. Strategic planning abilities, effective communication skills, and the capability to balance day-to-day tasks with long-term projects are crucial for success in this role. LRN offers a competitive salary along with excellent medical benefits, including a family plan. Additionally, you will have Paid Time Off (PTO) in addition to Indian public holidays. The role provides a combined Onsite and Remote Work setup, allowing for flexibility and work-life balance. LRN is an equal opportunity employer that values diversity and is committed to fostering an inclusive environment for all employees.,
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