Communications Lead

specialiseJob Title: Communication Lead

Location: P-534 Raja Basanta Roy Road, 3rd Floor, Near Southern Avenue Lake Kali Bari, beside Tyagraj Hall, Kolkata, West Bengal 700029

Experience: 3-4 years

Salary Range: ₹30,000 - ₹35,000

About Company

MfunL is a leading healthcare digital marketing agency based in Kolkata. We specialise in working with hospitals, clinics, and healthcare professionals to build a strong online presence, generate patient inquiries, and drive business growth. Our services include SEO, PPC, content management, social media management, graphic designing, website designing, and marketing solutions, tailored to the unique needs of healthcare brands.

Job Summary
Leading the entire communication chain of client onboarding, starting from project initiation to delivery. The Communication Lead will play a crucial role in client coordination, project management, and ensuring seamless communication between internal teams and clients.

Responsibilities:

1. Maintain necessary paperwork, including agreements and contracts.

2. Create WhatsApp groups for clients and internal communication.

3. Receive client calls and coordinate with the team.

4. Be a decisive part of job allocation within the team.

5. Participate in project deadline fixation and monitor adherence.

6. Schedule and facilitate online meetings with clients via Google Meet, Teams, or Zoom.

7. Take client approval for website and project deliverables.

8. Understand the client’s services thoroughly while taking the brief from Marketing Team.

9. Monitor task progress and ensure timely delivery of projects.

10. Inform clients upon project completion and seek their feedback.

11. Notify the accounts department upon project delivery.

12. Coordinate with vendors for project management and ensure timely delivery.

Skills Required:
· Strong verbal and written communication skills in English, with conversational proficiency in Bengali and Hindi.

· Proficiency in Microsoft Office and AI tools.

· Excellent organizational and multitasking abilities.

· Strong attention to detail and ability to manage deadlines effectively.

Qualification:
Graduate or Post-graduate in any field.

How to Apply:
If you are interested, please share your CV at [recruitment@mfunl.in]

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits:

• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Application Question(s):

• Have you managed online meetings with clients via Google Meet, Teams, or Zoom?
• How well you can align the client requirements with the internal team

Education:

• Bachelor's (Required)

Experience:

• communications or client management role: 4 years (Required)

Language:

• English( Spoken &Written) (Required)
• Bengali (Required)
• Hindi (Required)

Location:

• Kolkata, West Bengal (Required)

Work Location: In person