Commercial Manager E3

What you'll do

• Support new partner onboarding (compliance, cyber security, billing & support)
  
• Manage BAU operations and relationships (internal and external)
  
• Ensure BAU processes are documented and reflect current practice
  
• Monitor, research and analyse messaging market trends
  
• Query data sources using GCP/SQL, develop and monitor dashboards, and report KPIs to management to support strategic decision making
  
• Analyse and manage A2P SMS grey routes, focusing on monetisation and spam blocking
  

What you'll bring

• +3 years of relevant experience (required) preferably in the telecommunications industry
  
• Strong interpersonal, communication skills, reporting, and analytical skills (required)
  
• Self-driven, take responsibility and resolve issues promptly and confidently (required)
  
• Good SQL experience (required), preferably familiar with GCP
  
• Advanced Excel skills (required)
  
• Knowledge of SMS Messaging, Voice, Mobile Identity, RCS/RBM (preferred)