Collections Specialist

As an experienced professional in debt collection processes, you will play a crucial role in managing accounts receivable and ensuring the financial stability of Illusion Dental Laboratory. With a minimum of 4 years of relevant experience, you will be responsible for developing and implementing effective collections strategies to meet the company's financial objectives. Your strong communication and interpersonal skills will be essential in fostering positive client relationships, addressing financial queries, and handling collection calls promptly and professionally. You will also demonstrate your ability to work collaboratively within a team environment, striving for continuous improvement in all aspects of debt collection processes. In this role, you will be tasked with managing and resolving customer billing complaints, reconciling customer accounts, and investigating discrepancies to maintain accurate financial records. Additionally, you will develop and execute collection strategies in compliance with company policies and industry best practices, while preparing regular reports on account status and collection efforts for management review. To excel in this position, you will participate in continuous learning programs to enhance your skills in financial reconciliation and collections management. Your commitment to working night shifts will be crucial to ensuring the seamless operation of debt collection processes at Illusion Dental Laboratory.,