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Collections Manager-Pune

Collections Manager-Pune

Muthoot Finance

3 - 6 years

3 - 5 Lacs

pune

Posted:None| Platform:

Apply

Skills Required

loan collection collection management npa management bucket debt collection field collections collections strategy debt recovery recovery npa

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Collections Manager

Lead and manage end-to-end collections for unsecured personal and business loan portfolios.
Develop, implement, and monitor collection strategies to reduce delinquency and improve recovery rates.
Manage a team of in-house collection officers and ensure daily, weekly, and monthly performance targets are met.
Ensure collections processes are compliant with regulatory and company standards, including fair practices and data privacy norms.
Analyze portfolio performance, bucket-wise delinquency trends, and suggest process improvements.
Collaborate with credit, legal, and operations teams to resolve disputes, handle escalations, and pursue legal recovery when required.
Provide MIS reports and dashboards to senior leadership with insights and recommendations.
Train and motivate team members to maintain high standards of collection efficiency and customer interaction.

Qualifications and Skills:

Bachelors degree in Finance, Business, or a related field. MBA or equivalent preferred.
Proven experience in managing both in-house collection teams and external vendors.
Strong knowledge of collections strategy, skip tracing, and legal recovery processes.

Interested candidates can send their resumes to :

Mail id- hrpune@muthootgroup.com

contact No: 8553130100

Interview Process: Direct Walk-in in below address

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