Collections Manager Callcenter Coimbatore

3 - 8 years

7 - 11 Lacs

Posted:10 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Description:

  •     Managing and monitoring delinquent account collection for the assigned portfolio.
    •    Managing a team of min 2 team managers & 6 to 7 team leaders with a team of 150+ telecallers.•    Monitoring telecalling team performance and reviewing them.•    Responsible for managing attrition amongst the team•    Prepare and publish daily team performance.•    Hygiene Check, Hands on with IT and dialer, Attrition and Leave forecast report audit

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