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Collection Team Leader

Collection Team Leader

Kissht

0 years

0 Lacs

murshidabad west bengal india

Posted:6 hours ago| Platform:

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Skills Required

data lending analyze metrics strategies service training mentoring compliance leadership finance communication

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

Kissht, a leading consumer credit app, is revolutionizing consumer credit with its data and machine-based lending. Serving over 15 million customers, Kissht caters to both short and long-term loan needs for businesses, personal consumption, and recurring needs, with 40% of its customer base from tier 2 cities and beyond. Founded by IIT and IIM alumni Ranvir and Krishnan, Kissht is backed by prominent investors like Endiya Partners, Brunei Investment Authority, and the Singapore Government, establishing itself as a respected name in the fintech industry.

Role Description

This is a full-time on-site role for a Collection Team Leader, located in West Bengal, India. The Collection Team Leader will oversee and manage the debt collection team, monitor and analyze collection metrics, and implement strategies to improve recovery rates. Responsibilities also include providing excellent customer service, training and mentoring team members, and ensuring compliance with regulatory standards.

Qualifications

Advanced Debt Collection and Customer Service skills
Strong Team Leadership and Mentoring abilities
Proficient in Analytical Skills and Finance fundamentals
Excellent communication and interpersonal skills
Ability to work on-site in West Bengal, India
Experience in fintech or financial services is a plus
Bachelor's degree in Finance, Business Administration, or related field

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Collection Team Leader