Collection Executive - Accounts

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Role Summary

We are seeking an experienced Collections Executive with strong expertise in managing accounts receivable and ensuring timely collections. The role requires 3–4 years of relevant experience and hands-on working knowledge of SAP. The candidate will be responsible for maintaining customer account reconciliations, following up on overdue payments, and supporting the Finance team in achieving cash flow and collection targets.

Key Responsibilities

• Track and monitor accounts receivable on a regular basis.
• Contact customers through calls, emails, and reminders to ensure timely collection of dues.
• Send statements of accounts and reconcile balances with clients.
• Maintain detailed and accurate records of all collection activities in SAP and update payment status.
• Resolve billing discrepancies, disputes, or payment-related queries with customers.
• Coordinate with Sales, Operations, and Customer Service teams to resolve issues affecting collections.
• Prepare ageing analysis and daily/weekly/monthly collection reports for management review.
• Escalate chronic defaulters to management and recommend necessary actions.
• Support the Finance team in achieving cash flow and DSO (Days Sales Outstanding) targets.
• Provide relevant AR and collection documentation to support periodic audits.

Key Skills & Competencies

• Hands-on experience with SAP (FI/AR modules) – mandatory.
• Strong communication, negotiation, and interpersonal skills.
• Solid understanding of accounts receivable and credit control processes.
• Advanced proficiency in MS Excel (pivot tables, v-lookup, reporting).
• Ability to work under pressure, with attention to detail and accuracy.

Qualifications & Experience

• Bachelor’s degree in

  Commerce, Finance, or Accounting

  .

• 3–4 years of experience

  in collections/accounts receivable.
• Prior experience in a corporate environment with

  SAP

  is essential.
• Exposure to customer account reconciliations and audit support preferred.