Co-ordinator Customer Support Department

5 - 7 years

4 - 5 Lacs

Posted:1 month ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

Complaint Handling and Monitoring via email & Whatsapp

Handling Service engineers through whatsapp

Handling of AMC/Warranty Scheduled Customers by the existing excel document

Quotation to PO stage follow up with customer in Excell funnel.

Payment Followup and Collection as per existing excell document.

Documentation, Filing and e filing on daily basis Material request to Technical manager based on engineer request with HOD approval Installation plan based on Production approval and send completion reports

Monthly/Quarterly Invoice booking data review with HOD Monthly Order & Invoice Booking data to Management

Weekly payment Receiviables report to accounts weekly invoice booking projection to the Management team.

Equipment Performance letters from customer after every supply.

Aadharing Service

Process made for the Coordinator position.

Aadharing Documents & existing process.

Preferred candidate profile

Must have experiene in Customer Support Co-Ordinator

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You