Complaint Handling and Monitoring via email & Whatsapp Handling Service engineers through whatsapp Handling of AMC/Warranty Scheduled Customers by the existing excel document Quotation to PO stage follow up with customer in Excell funnel. Payment Followup and Collection as per existing excell document. Documentation, Filing and e filing on daily basis Material request to Technical manager based on engineer request with HOD approval Installation plan based on Production approval and send completion reports Monthly/Quarterly Invoice booking data review with HOD Monthly Order & Invoice Booking data to Management Weekly payment Receiviables report to accounts weekly invoice booking projection to the Management team. Equipment Performance letters from customer after every supply. Aadharing Service Process made for the Coordinator position. Aadharing Documents & existing process. Preferred candidate profile Must have experiene in Customer Support Co-Ordinator

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Co-ordinator Customer Support Department

Poonamallee, Chennai

5.0 - 7.0 yrs

INR 4 - 5 Lacs

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Co-ordinator Customer Support Department