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Cluster Sales Manager- EDC

Cluster Sales Manager- EDC

Phonepe

4 - 7 years

10 - 17 Lacs

Bengaluru Delhi / NCR Mumbai (All Areas)

Posted:2 hours ago| Platform:

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Skills Required

EDC Sales Payment Solutions Mpos Merchant Services Fintech Pos Machine Qr Code Merchant Acquiring B2B Sales Merchant Onboarding PoS Business Development Fintech Sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Objective:

Key Responsibilities:

Business Development & Revenue Growth:

Drive acquisition of premium/high-ticket size merchants within the assigned geography.
Achieve monthly and quarterly sales targets (EDC device installations, transaction volumes, and revenue KPIs).
Create and execute cluster-level GTM plans aligned with zonal strategy.

Team Leadership:

Lead, mentor, and manage a team of frontline sales personnel.
Conduct regular reviews, performance tracking, and field coaching.
Drive accountability, productivity, and effectiveness across the team.

Relationship Management:

Build and nurture long-term relationships with key merchants to ensure retention and market share.
Resolve merchant issues promptly through cross-functional coordination (ops, tech, support).

Market Intelligence & Reporting:

Analyze market trends, competitor activities, and customer feedback.
Provide data-driven insights and periodic performance reports to the Zonal Head.

Compliance & Governance:

Ensure adherence to onboarding policies, KYC norms, and internal quality guidelines.
Minimize device returns, fraud, and inactive terminals.

Key Requirements:

Experience:
4 to 7 years of experience in sales, preferably in the payments, banking, fintech, or POS/EDC industry. Minimum 2 years in a team management role.
Education:
Graduate/Postgraduate in Business, Marketing, or a related field.
Skillset:

Strong understanding of EDC/POS technology and merchant needs.
Proven team management and leadership capability.
Excellent interpersonal and communication skills.
Data-driven approach with proficiency in CRM and Excel.

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