Cluster Relationship Manager

JOB PROFILE
PositionCluster Relationship ManagerLocationNAReports toNACategoryStrategic AlliancesReportingM4/M5LevelM7/M6Our PurposeAt Niva Bupa, our purpose is to give every Indian the confidence to access the best healthcare by empowering them with knowledge, guiding them with expertise, and providing them with a gamut of services that instils confidence and puts control back in their hands- just the way they want every moment of their life to be.Our Values

• Commitment
• Innovation
• Empathy
• Collaboration
• Transparency
  

About Niva Bupa Health Insurance Company

Niva Bupa Health Insurance Company Limited (formerly known as Max Bupa Health Insurance Company Limited) is a joint venture between Fettle Tone LLP (an affiliate of True North Fund VI LLP), a leading Indian private equity firm, and the Bupa Group, a leading international healthcare company with a legacy of providing specialized healthcare services for over 70 years.Niva Bupa's growth story has been phenomenal. We are one of the fastest growing Stand Alone Health Insurers in the country with a current employee strength of 7000+ with growth rate of 154% since FY 20 and growing. We are a fully integrated health insurance provider with in-house claims processing; under-writing and servicing. Our goal is to achieve more than 10000 Cr GWP By 2027 & thus requires goal oriented individuals to be a part of this exciting growth journey to achieve it.Niva Bupa is certified Great Place to Work for the 3rd year running and aims become one of the best workplaces in the BFSI industry.Niva Bupa is an Equal Opportunity Employer committed to achieving diversity within its workforce, and encourages all qualified applicants to apply, irrespective of gender, age, sexual orientation, disability, culture, religious and ethnic background. At Niva Bupa 12% of our team handling roles are led by women. We welcome specially-abled professionals to join our team.Key Roles & Responsibilities

Primary Role Description

• Managing NBFC partners of defined geography
• To drive team of FLS for achievement of assigned targets
• To Ensure visibility across all partners
• To ensure healthy share of wallet across all partners
• To maintain cordial relationship with partners
  

Key Roles & Responsibilities

• Strong partner management skills & ability to manage multiple partners together
• Maintain good relationship with NBFC partners.
• Willingness to travel within the assigned cluster
• Good communication skills both written and verbal
• Ability to lead & develop high performing team
  

Key Requirements Education & CertificatesMin. Graduation

Key Requirements - Experience & Skills

• Min. 4-5 year of experience in team handling role
  

Key Functional Competencies
Functional competencyBeginnerIntermediateExpertConvincing skillsYesProduct/Insurance KnowledgeYesContinuous LearningYesYesTechnology ProficiencyYesTeam WorkYesProblem Solving & Analytical SkillsYesCompliance& Regulatory KnowledgeYesCustomer FocusYesComments if Any/ Add. Comp.Comments if Any/ Additional Functional CompetencyBehavioral CompetencyBehavioral competencyBeginnerIntermediateExpertStrategic MindsetYesEntrepreneurshipYesExecution ExcellenceYesBuilding High Performing TeamsYesComments if Any