Cluster Manager Operations

Job Description: Cluster Manager
Only for Male Candidate

Location: Indore
Department: Operations / Laboratory Services
Experience Required: Minimum 10+ years
Education: DMLT / MBA (Healthcare or Operations preferred)

Role Overview:

We are seeking an experienced and dynamic Cluster Manager to oversee the operations of multiple diagnostic centers/laboratories within a defined region. The ideal candidate will have a strong background in team leadership, inventory management, and technical operations, with a proven ability to manage a team.

Key Responsibilities:
 Cluster Oversight: Supervise lab operations and sales activities across Gwalior and other districts. Doctor Engagement: Regularly meet and collaborate with doctors to promote lab services and build trusted partnerships. Institutional Liaison: Interact with medical college deans and administrators to handle billing, payments, and service agreements. Team Leadership: Manage a team of lab coordinators, and operations staff; provide training, guidance, and performance evaluation. Operational Excellence: Ensure high-quality standards in lab processes, TAT (Turnaround Time), customer service, and sample logistics. Billing & Payments: Oversee end-to-end billing cycle with institutions; resolve payment-related issues efficiently

Required Skills & Qualifications:

• Minimum qualification: DMLT or MBA (Healthcare/Diagnostics).
• Minimum 8 years of experience in a managerial role, preferably in diagnostics, healthcare, or laboratory operations.
• Excellent communication, leadership, and interpersonal skills.
• Strong knowledge of inventory management and technical operations in a lab setting.
• Problem-solving mindset with the ability to work under pressure and meet deadlines.

Job Type: Full-time

Pay: ₹50,000.00 - ₹80,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift
• Morning shift

Work Location: In person