Cluster Manager - DSMG - Two

2 - 7 years

7 - 11 Lacs

Posted:1 month ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

We are looking for a highly motivated and experienced professional with 2 to 7 years of experience to join our team as a Cluster Manager in Siliguri. The ideal candidate will have a strong background in collections and financial services, with excellent leadership and management skills.
Roles and Responsibility
  • Handle collections for the assigned area and achieve collection targets on various parameters like resolution, flows, credit cost, and roll rates.
  • Ensure NPA''s are within the assigned budget and minimize them through active efforts.
  • Increase fee income/revenue and develop initiatives to control and reduce vendor payouts.
  • Conduct asset verification and possession as per SARFESI/Section 9 process through court receivers.
  • Track and control delinquency (Bucket & DPD Wise) and focus on non-starters.
  • Resolve customer issues within specified TAT to ensure customer satisfaction.
  • Represent the organization in front of legal/statutory bodies as required by the legal team and ensure the collection team adheres to legal guidelines.
  • Allocate work to the collection team and ensure agencies perform as per defined SLA, with payments and audit receipts deposited within the defined SLA.
  • Ensure adequate Feet on Street availability and obtain daily updates from the collection team on the delinquent portfolio, initiating detailed account level reviews of high-ticket accounts.
  • Ensure compliance with all Audit/Regulatory bodies and company policies and procedures.
  • Job
  • Post Graduate or Graduate in any discipline.
  • Minimum 2 years of experience in collections or financial services.
  • Strong knowledge of banking and financial services.
  • Excellent leadership and management skills.
  • Ability to work in a fast-paced environment and meet targets.
  • Strong analytical and problem-solving skills.
  • Experience in managing teams and developing initiatives to control and reduce vendor payouts.
  • Familiarity with auditing and regulatory bodies.
  • TitleCluster Manager - DSMG - Two-Wheeler Loans - X Bucket - Siliguri - Sona Wheels - JM, ref=6586425.
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    Tata Capital logo
    Tata Capital

    Financial Services

    Mumbai Maharashtra

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