Cluster Manager

We are looking for a Cluster Manager to be responsible for our salon’s day-to-day operations. Cluster Manager responsibilities include supervising staff & branches, promoting our services and keeping updated records of expenses and revenues. If you are familiar with beauty treatments and have excellent organizational abilities, we’d like to meet you. Ultimately, you’ll help boost client satisfaction and increase our revenues.

Responsibilities

• Oversee daily salon operations of all the branches.

• Responsible for handling multiple Outlets.

• Recruiting the salon managers & assistant managers with the help of HR Manager.

• Organize employees’ shifts, considering peak times and seasonality.

• Ensure all beauty treatments meet high quality standards.

• Keep updated records of costs and revenues (e.g. daily, monthly and quarterly).

• Run online competitions and offer discount packages to attract new customers.

• Shorting out the employee problems in branch level instead of addressing to management.

Requirements and skills

Proven work experience as a Cluster Manager or similar role

Good knowledge of beauty treatments and products (e.g. for skin care)

Basic bookkeeping knowledge

Excellent organizational skills

Ability to handle customers’ requests and complaints with grace

Degree in Hospitality Management or relevant field

Job Type: Full-time

Pay: ₹45,000.00 - ₹60,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Ability to commute/relocate:

• Basavanagudi, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Cluster Manager: 3 years (Preferred)

Work Location: In person