Cluster Lead - Chandigarh

As a Cluster Head at YuCollect, part of the Yubi Group, you will play a crucial role in leading the expansion efforts in the SaaS, Service Sales, and Marketplace sectors. Your responsibilities will include driving business growth, managing the end-to-end sales process, and taking ownership of the profit and loss (P&L) within your cluster. The ideal candidate for this role will demonstrate strong sales acumen, effective communication skills, and the ability to nurture meaningful industry connections. Key Responsibilities: Business Development Leadership - Drive business development initiatives within the cluster to acquire new customers and enhance existing relationships. - Ensure that the Business Development Managers focus on high-value opportunities, such as account penetration, sales strategy, and solution positioning. - Align cluster business objectives with regional goals to ensure seamless execution of the sales plan. Team Management and Development - Lead, mentor, and oversee a team of Business Development Managers to achieve business and sales targets. - Conduct regular performance evaluations and offer continuous feedback to support the team members" professional growth. - Cultivate a high-performance culture by motivating the team, setting clear objectives, and providing necessary resources for success. Strategic Planning and Execution - Collaborate with the Regional Head to develop cluster-specific strategies focusing on revenue growth, market share, and customer success. - Create detailed business plans for the cluster, outlining key activities, budgets, and timelines. - Execute the business development strategy by identifying key opportunities and ensuring the team delivers results. Sales Performance Management - Establish clear performance targets and KPIs for the Business Development Managers and hold them accountable for achieving goals. - Monitor, analyze, and report on sales metrics, including lead conversion, sales pipeline health, and revenue generation. - Ensure effective adherence to sales processes and methodologies, driving operational excellence and consistency across the cluster. Customer Relationship Management - Build and maintain strong relationships with key customers and partners in the cluster. - Address customer concerns and escalations promptly, ensuring high satisfaction levels and retention. - Collaborate closely with the Customer Success and Pre-sales teams to ensure alignment on customer needs and solution delivery. Market Intelligence & Competitor Analysis - Continuously monitor market trends, competitor activities, and industry developments to identify opportunities and threats. - Share insights with the Regional Head and the business development team to refine strategies for competitive advantage. Profit Center and Budget Management - Responsible for achieving sales revenue targets and managing the revenue performance of the cluster. - Monitor budget allocation, sales expenses, and profitability to ensure efficient resource utilization. - Develop and execute cost-effective strategies for cluster growth and profitability. Collaboration with Other Teams - Work closely with cross-functional teams, including marketing, customer success, product, and HR, to ensure alignment and smooth execution of business objectives. - Collaborate with the Regional Head to align cluster strategies with the overall regional vision and goals. Reporting & Communication - Provide regular updates on business development progress, sales forecasts, and key performance metrics to the Regional Head. - Maintain transparent communication with the Regional Head, sharing updates on performance, challenges, and opportunities. Requirements: - 7+ years of experience in a sales or business development role, with exposure to SaaS, Service Sales, or Marketplace environments. - Demonstrated success in lead generation, follow-up strategies, and deal closures. - Strong sales and negotiation skills. - Excellent communication abilities to engage and influence stakeholders and clients. - Comprehensive networking skills to sustain and expand industry relationships. - Confidence in taking ownership of business operations and driving results. - In-depth understanding of SaaS platforms, service sales mechanisms, and marketplace dynamics is essential.,