Cloud Operations Engineer

Role Overview: As a Junior Associate Cloud Operations Engineer at Basware, you will be part of the Products and Cloud Engineering & Operations team responsible for ensuring the delivery of industry-leading SaaS solutions for the CFOs office. Your role will involve gaining exposure to product operations using various tools and technologies to support Basware's global product portfolio. Key Responsibilities: - Create and deliver accurate mappings for PDF invoices using mapping-specific technologies. - Ensure timely processing of invoices within defined SLAs. - Monitor and troubleshoot transaction issues with a focus on automation. - Review and act on customer feedback to implement mapping improvements. - Handle technical problem tickets and provide effective resolutions. - Support onboarding of new suppliers/templates within agreed timelines. - Collaborate with peers for mapping reviews and contribute to quality improvements. - Perform mapping testing in both preproduction and production environments. - Identify and implement quality enhancements based on proactive analysis. - Contribute ideas and efforts toward automation and process improvement. Qualification Required: - Minimum of 2 years of experience. - Bachelor's degree in computer science, Information Technology, or MCA. - Strong sense of discipline, honesty, and consistency in work ethics. - Logical and analytical mindset. - Understanding of financial documents and familiarity with PDF eInvoice and Smart PDF services. - Good problem-solving skills. - Effective communication skills. - Attention to detail. (Note: No additional details of the company were included in the job description provided),